Once again, it’s a great place to do business.
I wouldn’t think about going any place else. Friendly people, knowledgeable people, nope I wouldn’t go any place else.
I wouldn’t think about going any place else. Friendly people, knowledgeable people, nope I wouldn’t go any place else.
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by edvoskanian
Verified Customer
Verified Customer
Service Price Transparency
Apr 07, 2026 -
Klamath Falls Toyota responded
It’s always a pleasure to welcome you back. Matt and our team are glad we could keep your Toyota Tundra running smoothly. Thank you for your ongoing trust.
Best Regards,
Matt Snipes
Service Manager
msnipes@lithia.com
Lithia did just what I wanted done.
I appreciated the video showing the underneath of my car. Well done.
I appreciated the video showing the underneath of my car. Well done.
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by NONE31
Verified Customer
Verified Customer
Service Price Transparency
Apr 07, 2026 -
Klamath Falls Toyota responded
We’re delighted to receive your five-star rating. We’re glad the video showing the underside of your Toyota Highlander gave you the clarity you wanted and that our team delivered exactly what you needed. Please let us know if we can assist with anything else down the road.
Best Regards,
Matt Snipes
Service Manager
msnipes@lithia.com
The only place that I’ll take my Toyota, I know things
will get done and we’ll get done right. I don’t have to worry about things being screwed up.
will get done and we’ll get done right. I don’t have to worry about things being screwed up.
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by edvoskanian
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Francisco
Mar 31, 2026 -
Klamath Falls Toyota responded
We’re honored to be your go-to service center for your Toyota FJ Cruiser. It’s rewarding to know you trust our team to complete each job correctly. Thanks for choosing us and we look forward to keeping your FJ Cruiser running smoothly.
Best Regards,
Matt Snipes
Service Manager
msnipes@lithia.com
They have good customer service and were quick and
efficient with my oil change. I would recommend them and definitely will be back.
efficient with my oil change. I would recommend them and definitely will be back.
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by Oregon life
Verified Customer
Verified Customer
Service Price Transparency
Mar 27, 2026 -
Klamath Falls Toyota responded
Thank you for recommending our service team and noting the quick, efficient oil change on your Toyota Sienna. Matt and our crew appreciate your confidence and look forward to assisting you again soon.
Best Regards,
Matt Snipes
Service Manager
msnipes@lithia.com
I love being able to trust my Toyota Tacoma repair
service person will do their best.on my vehicle.
service person will do their best.on my vehicle.
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by MITTENS07
Verified Customer
Verified Customer
Service Price Transparency
Mar 26, 2026 -
Klamath Falls Toyota responded
Thank you for trusting our service team with your Toyota Tacoma. We’re glad our technicians could deliver the high-quality care you deserve. We look forward to keeping your Tacoma performing at its best.
Best Regards,
Matt Snipes
Service Manager
msnipes@lithia.com
Complete engine replacement on new Tacoma.
After 2,000 miles, no apparent issues. They had to deal with inssurance adjusters, no easy task.
After 2,000 miles, no apparent issues. They had to deal with inssurance adjusters, no easy task.
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by TFERRELLXX
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Francisco Martinez - 5 stars
Mar 26, 2026 -
Klamath Falls Toyota responded
Knowing your Tacoma’s new engine has shown no issues after 2,000 miles is great news. Matt is glad we could navigate the insurance adjusters on your behalf. Don’t hesitate to get in touch if you need anything else.
Best Regards,
Matt Snipes
Service Manager
msnipes@lithia.com
The only place that I will have my Toyotas serviced.
The Staff is great and knowledgeable about their vehicles.
The Staff is great and knowledgeable about their vehicles.
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by edvoskanian
Verified Customer
Verified Customer
Service Price Transparency
Mar 18, 2026 -
Klamath Falls Toyota responded
Thank you for choosing us to service your Toyota Tundra. We’re glad our team’s expertise with Toyota vehicles made your visit a positive one. We look forward to helping you again whenever you need service.
Best Regards,
Matt Snipes
Service Manager
msnipes@lithia.com
Great customer service.
Was able to get my vehicle in early and all the service done to specifications.
Was able to get my vehicle in early and all the service done to specifications.
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by BIGCHRIS139
Verified Customer
Verified Customer
Service Price Transparency
Mar 06, 2026 -
Klamath Falls Toyota responded
It’s wonderful to hear that Matt and our team were able to fit your Nissan in early and complete the work to your exact specifications. Thank you for recognizing our customer service. We look forward to assisting you again.
Best Regards,
Matt Snipes
Service Manager
msnipes@lithia.com
Replaced engine and other damaged components on '24
Tacoma. Although the process took almost 3 months, Ihave had no issues despite it being a major issue. The vehicle was returned detailed and as goo
Tacoma. Although the process took almost 3 months, Ihave had no issues despite it being a major issue. The vehicle was returned detailed and as good as new.
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by TFERRELLXX
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Francisco Martinez
Feb 20, 2026 -
Klamath Falls Toyota responded
Matt and our service team appreciate your patience while replacing your Toyota Tacoma’s engine and restoring other components. We’re glad the thorough detailing and repair work left your vehicle running smoothly with no issues. Thank you for trusting us with your Tacoma.
Best Regards,
Matt Snipes
Service Manager
msnipes@lithia.com
Service team greeted me as I checked in.
Communication was clear and easy to understand. Servixe took an adequate amount of time due to the long line of vehicles ahead of me. No complaints h
Communication was clear and easy to understand. Servixe took an adequate amount of time due to the long line of vehicles ahead of me. No complaints here. 5/5 stars for service and parts!
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by Saskuaj
Verified Customer
Verified Customer
Service Price Transparency
Feb 03, 2026 -
Klamath Falls Toyota responded
We’re glad our service team provided a friendly check-in and clear communication during your Chevrolet service. Thank you for your patience through the busy schedule and for the 5-star rating on service and parts.