Matt Snipes | Page 7

This dealership and it employees have always been respectful, professional, considerate, and informational providing me service in a timely manner. respectful, professional, considerate, and informational providing me service in a timely manner. More

by JBrimmer Verified Customer Verified Customer

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Deal was quick and easy. Negotiated online since I had to drive 5 hours to pick the car up. Was in and out real fast. Negotiated online since I had to drive 5 hours to pick the car up. Was in and out real fast. More

by DINOCO Verified Customer Verified Customer

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Easy to work with and no pressure! Staff were very friendly and very professional in their dealings with me Staff were very friendly and very professional in their dealings with me More

by RJANOS Verified Customer Verified Customer

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Pretty good. The part didn't get ordered I needed, but I was notified in a timely manner. Went to drop my car off a second time, and had called and text to see if The part didn't get ordered I needed, but I was notified in a timely manner. Went to drop my car off a second time, and had called and text to see if they got the part before I dropped it off and received no response. I went to drop it off the day and time the guy told me and he told me they never got the part and he would call me. A call before my appointment would have been nice. A few hours later I received a call they found the part and to bring it in. They had finished it quickly. More

by BOEHNEN01 Verified Customer Verified Customer

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Always friendly, helpful, professional staff. They take great care of my car and keep it running smoothly. They take great care of my car and keep it running smoothly. More

by Crystal Verified Customer Verified Customer

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Very friendly, helped right away. Thorough in completing paper work and what needs to be looked at in the future. Pleasure going in and talking with staff. Thorough in completing paper work and what needs to be looked at in the future. Pleasure going in and talking with staff. More

by NONE110 Verified Customer Verified Customer

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Toyota trucks have changed over the last 10 years, I went from extremely satisfied, to regretting purchasing this vehicle, I spent thousands of dollars on faulty sensor systems this is turning into a huge is from extremely satisfied, to regretting purchasing this vehicle, I spent thousands of dollars on faulty sensor systems this is turning into a huge issue the service department is not helping they're just capitalizing on a poor product More

by STEPHEN_ROOKER Verified Customer Verified Customer

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They were professional and quick to help you. I have not had any problems with lithia toyota. I have not had any problems with lithia toyota. More

by Dan Verified Customer Verified Customer

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Service is great and everyone is pleasant. They are helpful in explaining what was done during the visit and answering questions They are helpful in explaining what was done during the visit and answering questions More

by EHEARD2564 Verified Customer Verified Customer

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Service reps make it sound like you need their service but the mechanics don’t fix anything. I was told my air conditioning unit was an enclosed system but after evacuating and filling they did not find a but the mechanics don’t fix anything. I was told my air conditioning unit was an enclosed system but after evacuating and filling they did not find a leak. So if system is enclosed where did my Freon go? Why didn’t they fix the leak? I could have added more Freon without a$350 bill. At my oil change I told them my 12 volt charging units for a cell phone didn’t work, the mechanic that did the oil change said they looked fine and didn’t even check the fuses which the guy at the service desk changed for me. Earlier when I was asking about an appointment for an oil change Francisco said I could have a 30% discount and a week later the service desk didn’t honor it. Very disappointed in this dealership More

by Torotwister55 Verified Customer Verified Customer

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