Matt Snipes | Page 8

Took vehicle in for lifetime oil change and chassis lube. They did not tighten the oil drain plug or lubricate the chassis the loose drain plug could’ve been catastrophic, but thankfully, it only covered the They did not tighten the oil drain plug or lubricate the chassis the loose drain plug could’ve been catastrophic, but thankfully, it only covered the underside of the vehicle with oil returned vehicle to dealership they cleaned underside of vehicle Topped oil off and lubed the chassis. More

by john_munter Verified Customer Verified Customer

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Great service. . everyone was friendly and I was in and out withing a reasonable time. . everyone was friendly and I was in and out withing a reasonable time. More

by cmderosier Verified Customer Verified Customer

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I brought my Toyota in for regular maintenance and a minor recall repair. The service team was courteous, helpful and timely. I appreciate our Klamath Falls service team. minor recall repair. The service team was courteous, helpful and timely. I appreciate our Klamath Falls service team. More

by daviddotson26 Verified Customer Verified Customer

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They do a great job! Like all the guys there very helpful and knowledgeable. Always get we right in! Like all the guys there very helpful and knowledgeable. Always get we right in! More

by GAN006 Verified Customer Verified Customer

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Been doing business with Lithia since 2005 with the purchase of my Neon. Then 2011 I bought my Toyota Tundra. I have 158,000 miles and still going strong. Thank you for your service! purchase of my Neon. Then 2011 I bought my Toyota Tundra. I have 158,000 miles and still going strong. Thank you for your service! More

by ROCHOA49 Verified Customer Verified Customer

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It took over 6 months to get parts to repair the trunk struts. Not great! struts. Not great! More

by Donna Verified Customer Verified Customer

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THE KLAMATH FALLS DEALERSHIP IS VERY PROFESSIONAL AND THEIR SERVICE DEPARTMENT IS SUPERB I would recommend them for sales & service THEIR SERVICE DEPARTMENT IS SUPERB I would recommend them for sales & service More

by CHUCKY Verified Customer Verified Customer

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Easy to make an appointment & friendly technicians. The only issue was I asked them not to rotate my tires & they did it anyway. The only issue was I asked them not to rotate my tires & they did it anyway. More

by JACKSW1EYE Verified Customer Verified Customer

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Donnie was amazing to work with and made sure that I was able to get my truck back quickly. He was also understanding of my busy schedule and kept following up with me to ensure that I got the work done. No able to get my truck back quickly. He was also understanding of my busy schedule and kept following up with me to ensure that I got the work done. Not only that, but he was funny and engaging on the phone and made me feel like they were all happy to help. And, roughly a week later, after receiving over 3 1/2 feet of snow on Old Fort Rd., my driver's side wiper blade wouldn't work. So I made the call of shame to Toyota. I expected to be told that it was likely broken and that I wouldn't be able to get it in to the service center quickly and that, even if I could, it would take forever to get fixed. Nope! Joe walked me through what I should do, but I'm a chick, so I asked if I could come in and Joe welcomed me in and said he'd have it fixed in a few minutes. And he did! I literally cannot say enough good things about Klamath Falls Toyota and the people that work there... especially Donnie and Joe! More

by Valerie 134 Verified Customer Verified Customer

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Very fast n professional services, he checked everything n gave recommendations. He was very nice. n gave recommendations. He was very nice. More

by betty18839 Verified Customer Verified Customer

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