"The Best Car Buying Experience Ever!"
If you are someone that like things done easy, yet efficiently, this is the place to go for your new vehicle. The Best Car Buying Experience Ever!!
"Ken Copley: you set the standard for auto sales consultants."
In my auto sales experiences over the past 40 years, I’ve never met a sales rep as authentic as Ken Copley. I’ve bought my last 3 vehicles from the same dealership, thought I was a valued customer. But on a whim I connected with Ed Martin Nissan, a different brand. Ken closed the deal because he was authentic & genuine. Finally a dealership & sales rep I’m comfortable with.
"Just a phone call"
I happily went to a Nissan dealership to lease a 2018 Murano. Unfortunately, I wasted 4.5 hours and still left without my new truck. They kept stalling and actually sold the 2018 Murano I came in for. The salesman tried to push a red Murano by selling the features but would deflect from questions regarding price. I repeatedly asked him, what is taking so long? How much am I paying? When I finally got answers, he told me they were calling around to get a black Murano, and the finance guy would go over the numbers with me. I was taken back by how I was handled and the disregard for my time. While in the dealership, I began to search around for my black Murano and found it 20 miles from when I was. I quickly called Ed Martin Nissan and spoke to Mason. I told him about the present situation and what I wanted. I kid you not, in an hour’s time, I had drove out to Ed Martin and met Mason. Though I arrive seconds before closing, he, Mark, and Matt all stayed behind to ensure I was taken care of. I was approved, paperwork signed, and picked up my new 2018 Murano just days later. Mason has been extremely helpful and courteous throughout this process. I appreciate him not taking advantage of “another sale” but providing quality service.
"Great customer service. "
This was our second purchase from this dealership; it was another great experience with personalized service. The service we’ve received over that past 3 years is what brought us back.
"Cayden was amazing "
Cayden is an upstanding, upfront and honest young man. As a man who is retired military and spent most of my adult life serving it was great to have a no non sense honest and up front salesman. We wasted no time and got to the bottom line up front and got the mission done. Loved it. Took the drive to avoid ed Martin Nissan of fishers and was well worth the drive! Highly recommend dealing with this great staff on Shadeland and avoid the fishers crew on 37.
Other Employees Tagged:
, Mr. Pat (not sure of his last name)
My salesperson was Mason Perryman and he was absolutely awesome. Very knowledgeable and answered all my questions before purchasing my New Nissan Rogue Sport. Best experience i have ever had at a dealership.
"Above and beyond!!!!"
The gentlemen at Ed Martin Nissan went above and beyond to get me what I wanted. You have earned a return customer. Thank you for all your help!
- Dave Brar
Bought a car from ED Martin Nissan salesman Mason Perryman was very helpful & kind, and had a question about vehicle he called the GM and he came to answer the question very polite and answer my question to my satisfaction ,Thanks to both
"Quick, easy and fairly painless."
- Sherman and Kim
As someone in a customer service position, I believe in excellent customer service. Which is what we receive each time we've done business with Ed Martin - from the test drive to the purchase or lease to the servicing of the vehicles. We've purchased/leased 4 so far - 3 Maxima's and now a Murano. Carl Muir sold us our first Maxima several years ago and we go back to him every time we start looking. If you need a salesman, ask for Carl!
Other Employees Tagged:
, Todd Reiselman
"Great Experience. 10 yrs of great service!"
- Red car 367
Always professional and give you the facts on what it will cost to get that lease etc. Always truthful and not out to get a sale but help me get the auto I want.