Matthew Branch | Page 10
Service Advisor
Five Star Subaru of Grapevine
2651 William D Tate Ave
Grapevine, TX 76051
94 Reviews
Write a Review94 Reviews of Matthew Branch
November 17, 2023
I just had a 5 star service experience with 5 Star Subaru correcting a problem that was a big deal to me, but not very profitable for them. My daughter swerved to miss an animal, hit a curb and damaged her correcting a problem that was a big deal to me, but not very profitable for them. My daughter swerved to miss an animal, hit a curb and damaged her wheel rim. I contacted 5SS and the parts department helped me order a rim and have it sent to them. Then I took the damaged rim and tire to them. They put the tire on the new rim and checked out. The next day I brought in the Subaru in. They put the new rim and tire on and checked out the car for any other damage. Thankfully, everything was OK. In spite of getting help from multiple people, in multiple departments over several days, it cost me very little to get the car fixed. Everyone I worked with was very friendly and helpful. Frankly, I was blown away by helpful and caring service I received. Great job 5 Star Subaru! More
Other Employees Tagged: Jay (I think) in Parts
November 07, 2023
Great service and usually fast for easy maintenance. Very attentive service personnel with your time in consideration. Very attentive service personnel with your time in consideration. More
Other Employees Tagged: Jason Womack
October 13, 2023
Excellent Service for my first visit to Five Star Subaru, Mike Ohanesian and everyone in that area are all top notch Stars! Mike Ohanesian and everyone in that area are all top notch Stars! More
Other Employees Tagged: Mike Ohanesian, Alejandro Lopez, David Earnest, Darren McCord , The gentleman at the parts desk was very gracious and sold me some minor Subaru being. Identified as Darren McCord but uncertain of name.

