Matthew Branch

Five Star Subaru of Grapevine responded

Thank you, nona.layne, for taking the time to share your feedback! Transparency is important and we are happy to receive your endorsement. When you have future auto needs, we look forward to helping at Five Star Subaru. Reach us at 817-438-1700. Safe travels and thanks again, Jakob Ritter, Service Director

Five Star Subaru of Grapevine responded

Jasonwebb169, How very nice of you to recognize so many of the Five Star Subaru service staff! We are so grateful to help with your auto care and we look forward to hearing from you again at 817-438-1700. Let us know when you need advice or another appointment. We are here for you! Safe travels and thank you, Jakob Ritter, Service Director

Five Star Subaru of Grapevine responded

Thoo, We appreciate your kind endorsement of the Five Star Subaru service center. Thank you for being a FSSFL! We will do all we can to keep you informed and your car running great. Safe travels and thanks again, Jakob Ritter, Service Director

Five Star Subaru of Grapevine responded

Lcorl7, Thank you for the excellent review! We're thrilled to hear that you had such a positive experience with our service department at Five Star Grapevine Subaru. We'll be sure to pass along your compliments to Matthew and Ana Rodriguez for keeping you so well-informed. We're happy that we could fix the issue within the estimated timeframe and that you were pleased to get your car back washed and vacuumed. We appreciate your business at Five Star Subaru and are excited to help you find your next Subaru! Please stay in touch at 817-438-1700. Best regards, Jakob Ritter, Service Director

Five Star Subaru of Grapevine responded

Sandyflory2024, The service team at Five Star Subaru is grateful for the opportunity to help you keep your car running well. Between visits, give us a call at 817-438-1700 if you need our advice. We want to make certain you are knowledgeable about your Subaru. Thank you for your business and feedback! Take care, Jakob Ritter, Service Director

Five Star Subaru of Grapevine responded

RSXtypeS, We are so happy to hear Matt and the Five Star Subaru techs were able to accommodate you quickly and efficiently. When you need future vehicle care, we hope we are your first call at 817-438-1700. Safe travels and thanks for sharing! Take care, Jakob Ritter, Service Director

Five Star Subaru of Grapevine responded

Thank you, Marlasallin, for allowing the Five Star Subaru service team the chance to help you enjoy your Outback. Matt and our techs are readily available at 817-438-1700 when you need vehicle advice. If there is anything else we can do for, don't hesitate to stop by or call. Take care, Jakob Ritter, Service Director

Five Star Subaru of Grapevine responded

Thank you, rangran, for taking the time to endorse Matthew and the Five Star Subaru service center. We are happy to share our knowledge. When you have questions about your car, call 817-438-1700. We look forward to helping you again. Take care, Jakob Ritter, Service Director

Five Star Subaru of Grapevine responded

Thank you, 12_Subarus, for taking the time to endorse Travis and the Five Star Subaru service center. We appreciate your loyalty and the chance to help you and your family! When you or your daughter need advice, give us a call at 817-438-1700. We are here for you! Safe travels, Jakob Ritter, Service Director

Five Star Subaru of Grapevine responded

Thank you, flight09, for rating your Five Star Subaru service visit. Customer experience and satisfaction are our priorities. Should you need additional advice or when you are ready to schedule your next appointment, we will look forward to hearing from you at 817-438-1700. Safe travels and thanks again! Take care, Jakob Ritter, Service Director