Matthew Buckles | Page 7

Mr. Anderson was extremely kind and helpful during my service visit. He is clearly very knowledgeable about Subaru’s and does a thorough job. service visit. He is clearly very knowledgeable about Subaru’s and does a thorough job. More

by SHCRAWFORD Verified Customer Verified Customer

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Coming back from Atlanta, there was a rock in the middle of the diamond lane on I-85N which I couldn't avoid hitting. The next day, we took my 2023 Forester Premium to Subaru of Gwinnett where it was purch of the diamond lane on I-85N which I couldn't avoid hitting. The next day, we took my 2023 Forester Premium to Subaru of Gwinnett where it was purchased the end of 2022 to be checked out underneath for damage. Ashley greeting us in a friendly manner & set us up with Issa as our service advisor. He was very friendly & knowledgeable & said they would do a complete safety check on the entire car. He gave me the good news that there was no damage & even had the car washed. I asked how much for their service which was over an hour & he replied "nothing." I wanted to pay them for their time but they insisted "no charge." I can't say enough about this dealership, the staff & the car itself. It has performed flawlessly & is jam packed with safety features. Thanks again Subaru of Gwinnett. Happy New Year! More

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This is the second vehicle that I have purchased from you that was used. Thanks you that was used. Thanks More

by LOVS2JOKEAROUND Verified Customer Verified Customer

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Matt kept us updated every step of the way. Made sure we were taken care of during with our trade in. Overall best experience with a dealer Made sure we were taken care of during with our trade in. Overall best experience with a dealer More

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Not entirely happy with corporate Subaru business practices and this dealership was no different in my personal opinion. I don’t purchase a vehicle based on love. Although impressive and important practices and this dealership was no different in my personal opinion. I don’t purchase a vehicle based on love. Although impressive and important to confidence in a dealership, perhaps less investment in high end decor of dealerships could result in a reduction in vehicle pricing. More

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The people are very nice, helpful and knowledgeable and their facility is great, clean, with snacks and drinks provided. My only complaint is I purposely made a 1 o’clock appointment for a tire patch/flat their facility is great, clean, with snacks and drinks provided. My only complaint is I purposely made a 1 o’clock appointment for a tire patch/flat tire issue, and the visit took 2.5 hours. I get it wasn’t patchable and we had to replace all 4 tires instead of just 1, I don’t get why it took so long. More

by SAJONES8903 Verified Customer Verified Customer

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I was in and out surprisingly quickly with exactly what I wanted and nothing more. Really happy with my experience! wanted and nothing more. Really happy with my experience! More

by SHELBY.LAD.ALLEN Verified Customer Verified Customer

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Mathew was very efficient and followed through getting us the best deal. When we arrived he had all the paperwork in order and car was ready to go on the road. We are very pleased with our dealings with th the best deal. When we arrived he had all the paperwork in order and car was ready to go on the road. We are very pleased with our dealings with this Subaru dealership. More

by DGGAFF Verified Customer Verified Customer

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The dealership is amazing. No pressure sales and everyone is extremely friendly! Matthew was wonderful! No pressure sales and everyone is extremely friendly! Matthew was wonderful! More

by ESTES.ABBY Verified Customer Verified Customer

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Matthew made the process so easy! He and I only communicated via text and email (it was my preference to communicate this way) until the day I came to pick up my car. Even though I ha He and I only communicated via text and email (it was my preference to communicate this way) until the day I came to pick up my car. Even though I had never met him or even spoken to him, I felt like he was an old friend just helping a friend out and that I could trust him. He kept me informed on when my car would be arriving which in turn kept me excited instead of anxious like I normally would be. Then to top it all off he made sure we were able to get in and out of the dealership as fast as possible on the day we came to complete the purchase and drive off in our new Ascent. We were only at the dealership for a whole hour and a half!!! Matthew and everyone else we worked with (I believe Tim was the Finance person we spoke to) were absolutely amazing to work with! We couldn't have dreamt of having a better experience! Thank you, Matthew and Tim (I hope I got your name right), for everything you did for us! I'm loving my new 2023 Ascent Touring! More

by VICTORIA.PHILLIPSKIRK Verified Customer Verified Customer

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