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Matthew Falcon
Matthew Falcon at Liberty Honda

Matthew Falcon | Page 7

Shuttle Driver

Liberty Honda

71 W Service Rd
Hartford, CT 06120

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4.8
87 Reviews
4.8

87 Reviews

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87 Reviews of Matthew Falcon

September 12, 2024

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Employee Rating

Liberty Honda is terrific. Great staff, knowledgeable, efficient and caring. Service staff are exceptional. They know their stuff. More

by MGARGANO52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo, Chloe Truglio , Scott Brewer, Leslie Mercado-Sanchez

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Sep 13, 2024

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come!

August 09, 2024

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Employee Rating

Chloe provides great service and is very professional. She makes the experience very positive. She is a great representative of the company. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo, Chloe Truglio , Scott Brewer, Leslie Mercado-Sanchez

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Aug 11, 2024

Liberty Honda responded

Thank you so much for your kind words, Paul, and for taking the time to leave us this wonderful feedback!

August 04, 2024

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Employee Rating

Friendly staff. Fast service. Cozy waiting area. My car drives like a new one again after the maintenance. More

by andrewlee0927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo, Chloe Truglio , Scott Brewer, Leslie Mercado-Sanchez

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Aug 04, 2024

Liberty Honda responded

Thank you, Andrew! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

May 28, 2024

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Employee Rating

Very professional was fixed in a day after a highway breakdown seemed expensive, but grateful.. More

by Johnjinko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo, Chloe Truglio , Scott Brewer, Leslie Mercado-Sanchez, Brenda Colon

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May 29, 2024

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

May 25, 2024

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Employee Rating

They never found the problem so fixed it my self they took the crv out three times and never fount out wht was the problem More

by carlosamoreno85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: James Lanzo, Chloe Truglio , Scott Brewer, Leslie Mercado-Sanchez

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May 30, 2024

Liberty Honda responded

Thank you for bringing this to our attention, Carlos, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

May 23, 2024

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Employee Rating

Good deals knowledgeable and friendly people thank you for everything I love this place will definitely go back again More

by Ramzanm977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo, Chloe Truglio , Scott Brewer, Leslie Mercado-Sanchez

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May 28, 2024

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 07, 2024

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Employee Rating

Always helpful, nice, and answers all questions! Done business with them for years very happy with Honda. More

by Crystalg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo, Chloe Truglio , Scott Brewer, Leslie Mercado-Sanchez

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May 07, 2024

Liberty Honda responded

Thank you, Crystal! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

December 26, 2023

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Employee Rating

The dealership is clean and the staff is always friendly. I will be returning to the dealership for future appointments. More

by DAWNCHANDLER67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo, Chloe Truglio , Scott Brewer, Leslie Mercado-Sanchez

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Dec 26, 2023

Liberty Honda responded

Thank you for your very kind review, Dawn. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda.

December 07, 2023

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Employee Rating

Very efficient. Listen to concerns good service. Nice place to site and polite thank you More

by ONEILL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marissa Monte , Scott Brewer, Justin Dingle

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Dec 07, 2023

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 27, 2023

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Employee Rating

The service from this dealership is horrible. I went in for cabin leak the had me replace the windshield which did nothing. When I bought it back they "tested for the leak" and were rude and unhe More

by jegli5826
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No

Other Employees Tagged: James Lanzo, Chloe Truglio , Scott Brewer, Leslie Mercado-Sanchez

Print
Nov 30, 2023

Liberty Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

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