Matthew Fuchs
Matthew Fuchs at Salerno Duane Chrysler Jeep

Matthew Fuchs | Page 10

Service Advisor

Salerno Duane Chrysler Jeep

267 Broad St
Summit, NJ 07901

Contact Me
4.7
288 Reviews

Dealership Experience

4 yrs, 4 mos

Industry Experience

11 yrs, 2 mos

Languages Spoken

English English

4.7

288 Reviews

Write a Review

288 Reviews of Matthew Fuchs

March 08, 2025

Dealership Rating
Employee Rating

Prompt and courteous service, with a short wait and a very nice waiting room. Excellent service. More

by mpimpinelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 12, 2025

Salerno Duane Chrysler Jeep responded

Thank you for your kind feedback! We're thrilled to hear that you had a great experience with our prompt and courteous service. We’re also glad you enjoyed the waiting room! It’s our goal to make every visit as comfortable and efficient as possible. We appreciate your business and look forward to serving you again! 😊

March 07, 2025

Dealership Rating
Employee Rating

Everyone was courteous & friendly, service was fast and the car was ready when it was supposed to be More

by CB
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Mar 12, 2025

Salerno Duane Chrysler Jeep responded

Thank you for the wonderful review! We’re so happy to hear that you had a positive experience with our team. It’s great to know that our service was fast, and that your car was ready on time. We truly appreciate your kind words and hope to assist you again in the future.

March 07, 2025

Dealership Rating
Employee Rating

Took me in prior to my appointment time and had me on my way quickly More

by trebor729
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

March 04, 2025

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Employee Rating

They were able to get my new windshield but it took a long time to get More

by danielle070806
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

March 03, 2025

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Employee Rating

Great service, quick to check in and was able to get me a ride to work while they did the service. More

by mryan92082
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 12, 2025

Salerno Duane Chrysler Jeep responded

Thank you for the great review! We're so glad to hear that you had a smooth and efficient experience with us. It's wonderful that we could get you a ride to work while your service was being taken care of. We always aim to make things as convenient as possible for our customers. If you need anything else, don't hesitate to reach out. Thanks again for choosing us! 😊🚗

February 26, 2025

Dealership Rating
Employee Rating

Matthew was great and he even ordered me an uber home. I haven’t gotten this good of service since Hudson Nissan More

by yancy.24
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

February 26, 2025

Dealership Rating
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Another visit, another great experience. Car was ready earlier than expected. Thanks for everything guys. More

by spizzi429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2025

Salerno Duane Chrysler Jeep responded

Thank you for your continued trust in us! We’re thrilled to hear that your car was ready ahead of schedule and that you had another great experience. It’s always a pleasure to serve you, and we appreciate your kind words. We look forward to your next visit!

February 25, 2025

Dealership Rating
Employee Rating

Fast and friendly service department. Got me in and out. Everyone there was professional and very helpful. More

by zebaholdings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2025

Salerno Duane Chrysler Jeep responded

Thank you for the awesome feedback! We're so glad to hear that you had a fast and friendly experience with our service department. Our team works hard to provide professional and efficient service, and it’s great to know we hit the mark for you. We appreciate your support and look forward to helping you again!

February 25, 2025

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Employee Rating

Very accommodating and attentive to the problem. Very quick to respond to text and emails More

by suznan
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Service Communication
Recommend Dealer
Yes

February 20, 2025

Dealership Rating
Employee Rating

The service department is great for oil changes and routine maintenance, but complex issues—those classic “Jeep things”—are better handled by a private garage. The staff is friendly and helpful, but ad More

by Dmaster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 28, 2025

Salerno Duane Chrysler Jeep responded

We're glad to hear that you’ve had a positive experience with our service department for routine maintenance and oil changes. We understand that more complex issues can sometimes require specialized expertise, and we appreciate you sharing your thoughts. Our certified technicians are always here to assist with whatever we can, and we will continue to work hard to improve in all areas. Your feedback is valuable, and we hope to serve you again in the future.

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