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Matthew Fuchs
Matthew Fuchs at Salerno Duane Chrysler Jeep

Matthew Fuchs | Page 11

Service Advisor

Salerno Duane Chrysler Jeep

267 Broad St
Summit, NJ 07901

Contact Me
4.7
296 Reviews

Dealership Experience

4 yrs, 5 mos

Industry Experience

11 yrs, 3 mos

Languages Spoken

English English

4.7

296 Reviews

Write a Review

296 Reviews of Matthew Fuchs

March 07, 2025

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Employee Rating

Took me in prior to my appointment time and had me on my way quickly More

by trebor729
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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March 04, 2025

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They were able to get my new windshield but it took a long time to get More

by danielle070806
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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March 03, 2025

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Employee Rating

Great service, quick to check in and was able to get me a ride to work while they did the service. More

by mryan92082
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Tegethoff, Felicia Wardrick, Paul Bonilla

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Mar 12, 2025

Salerno Duane Chrysler Jeep responded

Thank you for the great review! We're so glad to hear that you had a smooth and efficient experience with us. It's wonderful that we could get you a ride to work while your service was being taken care of. We always aim to make things as convenient as possible for our customers. If you need anything else, don't hesitate to reach out. Thanks again for choosing us! 😊🚗

February 26, 2025

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Employee Rating

Matthew was great and he even ordered me an uber home. I haven’t gotten this good of service since Hudson Nissan More

by yancy.24
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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February 26, 2025

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Another visit, another great experience. Car was ready earlier than expected. Thanks for everything guys. More

by spizzi429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sal Zebardast, Mike Salerno, Cory Taylor, Bill Tegethoff, Felicia Wardrick, Paul Bonilla , Henry Argueta

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Feb 28, 2025

Salerno Duane Chrysler Jeep responded

Thank you for your continued trust in us! We’re thrilled to hear that your car was ready ahead of schedule and that you had another great experience. It’s always a pleasure to serve you, and we appreciate your kind words. We look forward to your next visit!

February 25, 2025

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Employee Rating

Fast and friendly service department. Got me in and out. Everyone there was professional and very helpful. More

by zebaholdings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Tegethoff, Felicia Wardrick, Paul Bonilla

Print
Feb 28, 2025

Salerno Duane Chrysler Jeep responded

Thank you for the awesome feedback! We're so glad to hear that you had a fast and friendly experience with our service department. Our team works hard to provide professional and efficient service, and it’s great to know we hit the mark for you. We appreciate your support and look forward to helping you again!

February 25, 2025

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Very accommodating and attentive to the problem. Very quick to respond to text and emails More

by suznan
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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February 20, 2025

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Employee Rating

The service department is great for oil changes and routine maintenance, but complex issues—those classic “Jeep things”—are better handled by a private garage. The staff is friendly and helpful, but ad More

by Dmaster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Feb 28, 2025

Salerno Duane Chrysler Jeep responded

We're glad to hear that you’ve had a positive experience with our service department for routine maintenance and oil changes. We understand that more complex issues can sometimes require specialized expertise, and we appreciate you sharing your thoughts. Our certified technicians are always here to assist with whatever we can, and we will continue to work hard to improve in all areas. Your feedback is valuable, and we hope to serve you again in the future.

February 12, 2025

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Employee Rating

Very satisfied with the service - Matt was attentive and kept me in the loop the entire time and responded to any questions very quickly. More

by torcasi25
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 14, 2025

Salerno Duane Chrysler Jeep responded

Great! Love to hear that Matt was helpful and made sure your experience was a good one. Thank you for sharing your feedback with us. Look forward to working with you again in the future.

February 11, 2025

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Employee Rating

My first impression was good. I was helped pretty quick and my car was finished earlier than I anticipated. More

by levynakal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Tegethoff, Felicia Wardrick, Paul Bonilla

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