Matthew Fuchs
Matthew Fuchs at Salerno Duane Chrysler Jeep

Matthew Fuchs | Page 26

Service Advisor

Salerno Duane Chrysler Jeep

267 Broad St
Summit, NJ 07901

Contact Me
4.7
296 Reviews

Dealership Experience

4 yrs, 5 mos

Industry Experience

11 yrs, 3 mos

Languages Spoken

English English

4.7

296 Reviews

Write a Review

296 Reviews of Matthew Fuchs

November 04, 2023

Dealership Rating
Employee Rating

Quick and easy drop off and pick up. The service staff was very thorough in finding and fixing my problem. More

by jgrillo126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 04, 2023

Dealership Rating
Employee Rating

Bill, Matt and Jaylen in service were very helpful and provided great service and updates on our Jeep Grand Cherokee. Great work Paul, service manager too! More

by smasyra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Tegethoff , Jaylen

Nov 07, 2023

Salerno Duane Chrysler Jeep responded

Absolutely love to hear that wonderful feedback! It is a pleasure working with customers like yourself.

November 03, 2023

Dealership Rating
Employee Rating

These guys went way above and beyond to help get the leak in my truck fixed. I was in from out of state and they made the entire process seamless. Well done! More

by kendcc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Tegethoff, Felicia Wardrick, Paul Bonilla , Ralph Cattle

Nov 07, 2023

Salerno Duane Chrysler Jeep responded

So great to hear that we exceeded your expectations and were able to make your experience such a good one! Happy to help. :)

November 02, 2023

Dealership Rating
Employee Rating

Pleasant and great customer service at Salerno Duane would not want to go anywhere else More

by chidi2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Tegethoff, Paul Bonilla , Ralph Cattle

Nov 07, 2023

Salerno Duane Chrysler Jeep responded

Thank you for choosing Salerno Duane! Our team was happy to work with you and are happy you left with a positive experience. Have a great day!

October 25, 2023

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Employee Rating

Thank you for the speedy service and great communication during the process and drop off. Much appreciated More

by mtmaplewoodlodge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 25, 2023

Dealership Rating
Employee Rating

Very accommodating, professional and experienced with problem solving. quality service and care The best I have ever experienced in my 50 years of purchasing or leasing an auto! Thank you Salerno Du More

by Salvatore Minardi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Tegethoff, Felicia Wardrick, Paul Bonilla , Ralph Cattle, Cesar Sanchez

Oct 31, 2023

Salerno Duane Chrysler Jeep responded

Your review made our day! Thank you for taking the time to review us and share your experience!

Oct 31, 2023

Salvatore Minardi responded

Very accommodating, professional and experienced with problem solving. quality service and care The best I have ever experienced in my 50 years of purchasing or leasing an auto! Thank you Salerno Duane Chrysler Jeep!!! A customer for life!!!

October 24, 2023

Dealership Rating
Employee Rating

Easy to book and friendly staff that sets expectations on timelines and cost. It’s a seamless process More

by michellecorrales
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory Taylor, Bill Tegethoff, Felicia Wardrick, Paul Bonilla , Ralph Cattle, Alex Shaikh, Paul Shorrock

October 13, 2023

Dealership Rating
Employee Rating

Every person do their nice service. It’s very convenient for customers. I like it.Thanks for everyone. More

by xmwang525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Tegethoff, Felicia Wardrick, Paul Bonilla , Ralph Cattle

October 12, 2023

Dealership Rating
Employee Rating

The purchase process was easy and fast, when there was a recall that was also handled quickly and efficientoy More

by melissa98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Tegethoff

October 10, 2023

Dealership Rating
Employee Rating

Service is alright, but I just wish they'd actually call you when your car is ready for pickup. Instead they pretend to say that they've called me a few times when I never received a call back. The phone nu More

by dagostore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Tegethoff, Felicia Wardrick, Paul Bonilla , Ralph Cattle, N/A

Oct 12, 2023

Salerno Duane Chrysler Jeep responded

Appreciate that feedback and will pass along to management. Always looking to improve our process. Thank you for your time and your business. Have a great day!

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