Matthew Fuchs
Matthew Fuchs at Salerno Duane Chrysler Jeep

Matthew Fuchs | Page 27

Service Advisor

Salerno Duane Chrysler Jeep

267 Broad St
Summit, NJ 07901

Contact Me
4.7
274 Reviews

Dealership Experience

4 yrs, 1 mo

Industry Experience

10 yrs, 11 mos

Languages Spoken

English English

4.7

274 Reviews

Write a Review

274 Reviews of Matthew Fuchs

February 08, 2023

Dealership Rating
Employee Rating

Great communication throughout the experience and gave a full breakdown of the work being done More

by joseph.t.arens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan R

January 31, 2023

Dealership Rating
Employee Rating

While I have had issues with my Jeep Wrangler, this last occurrence, the Salerno Jeep Service Team got my Jeep in immediate to address and resolve my issue. More

by jim.duncan25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 01, 2023

Salerno Duane Chrysler Jeep responded

Happy to be there for you when you needed us! Thank you for sharing your experience.

January 24, 2023

Dealership Rating
Employee Rating

A good experience as usual. The time took about twice as long as originally estimated but, that was due to the lift breaking. The team made it up to me with a discount. More

by ianmcgon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Cattle, Allie Rosenberg

Feb 01, 2023

Salerno Duane Chrysler Jeep responded

Happy to hear we were able to get your vehicle fixed, and make the situation right when it didn't go as planned. Your business and feedback is much appreciated!

January 13, 2023

Dealership Rating
Employee Rating

Matt & Ralph were both very responsive, friendly and knowledgeable. First scheduled appointment 2 weeks ago was a bit of a hiccup as i didn't find out that my replacement part wasn't available until I More

by daniel.casey
Recommend Dealer
Yes

January 13, 2023

Dealership Rating
Employee Rating

Great service. Thank you to all the employees that made my time there enjoyable and easy More

by Cristina correa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Cattle, Allie Rosenberg

December 30, 2022

Dealership Rating
Employee Rating

I dropped my car off at 730am to get serviced and it was done in less than 3 1/2 hours. More

by pagepln
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 30, 2022

Dealership Rating
Employee Rating

I found Matt to be very pleasant, helpful and knowledgeable. I had a very nice experience. Thank you. More

by k64johnston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sergio Ovalle

December 02, 2022

Dealership Rating
Employee Rating

My experience was I did not have to wait long, the staff was friendly and they took care of me. More

by dshirden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Cattle, Allie Rosenberg

November 28, 2022

Dealership Rating
Employee Rating

Both Matt the customer service person and Esubio the automotive technician were very good. Both understood my hesitancy to have my vehicle repaired by someone other than me after a less than satisfacto More

by donaldw51699
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: "Esubio" the automotive technician

November 25, 2022

Dealership Rating
Employee Rating

Team at Salerno and Duane were in communication throughout the entire process. Overall great experience. More

by tibbs15
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
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