Matthew Haiken | Page 17

Very professional, friendly and informative dealership. Very organized and customer friendly. Clean facility and good hours of operation. One of the nicest car experiences I've ever had!! Very organized and customer friendly. Clean facility and good hours of operation. One of the nicest car experiences I've ever had!! More

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Leased my 3rd car from Prestige a 2014 Volvo XC 70. Quite simply the team gets it done every time with the most favorable pricing, the most professional process and the most courteous service. The fantastic simply the team gets it done every time with the most favorable pricing, the most professional process and the most courteous service. The fantastic vehicles aside this is a dealership that you want to have a long term relationship with. Thank you again Prestige! More

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We recently purchased our 10th volvo, a new S60 from Prestige. Since we live on eastern long island the entire procedure was conducted via telephone, e-mail and fax. Matthew proved to be reliable, knowl Prestige. Since we live on eastern long island the entire procedure was conducted via telephone, e-mail and fax. Matthew proved to be reliable, knowledgeable and instantly responsive, especially after hours on line! The Prestige purchase price offered a considerable savings compared to other dealers. Pat Masone went out of his way to satisfy us and have the car delivered in perfect condition. The entire purchasing experience could not have been easier! More

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Prestige Volvo is always an easy car buying/leasing experience with great customer service and fair pricing (4 cars so far). Matt, Tina and Pat were all pleasant to work with and very helpful. Also, th experience with great customer service and fair pricing (4 cars so far). Matt, Tina and Pat were all pleasant to work with and very helpful. Also, the service department is very responsive if an issue does arise. I highly recommend Prestige Volvo. More

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Today 10/18/2013 Prestige Volvo and I have come to a satisfactory agreement. The problems I experienced with the 2004 Volvo I purchased 10 weeks ago for $10,500 cost me $5600. We have an agreed solution satisfactory agreement. The problems I experienced with the 2004 Volvo I purchased 10 weeks ago for $10,500 cost me $5600. We have an agreed solution that was acceptable to all More

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I called Tina at Prestige Volvo after spending an hour at another dealer and not feeling like I was getting treated fairly. Prestige won my business with outstanding customer service. Very quick and respon another dealer and not feeling like I was getting treated fairly. Prestige won my business with outstanding customer service. Very quick and responsive and overall extremely pleasant experience. More

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Matthew and PJ were excellent to deal with when purchasing our second Volvo. The negotiation was fast and efficient, as was the paperwork. PJ offered to show us the new car, even though we were pur purchasing our second Volvo. The negotiation was fast and efficient, as was the paperwork. PJ offered to show us the new car, even though we were purchasing the exact same model as our old car. Everything was as smooth as could be. It is no surprise that they are the #1 Volvo dealer in the US. Jay was also excellent at handling the body shop, mechanical repairs and insurance company with regard to our old car. His knowledge of the vehicles was unparalleled and if wasn't for him and the staff at Prestige Volvo, we may have ended up back in our old car. Thank you, Matt, PJ and Jay! More

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Matt, After you and Deborah delivered my C70, I began Matt, After you and Deborah delivered my C70, I began to think about the first car that I purchased. That was a Chevrolet Cavalier in 1987 when I Matt, After you and Deborah delivered my C70, I began to think about the first car that I purchased. That was a Chevrolet Cavalier in 1987 when I was 26. I purchased that car as it fit the insurance profile that would allow me to have, relatively speaking, affordable insurance coverage while existing as a single male under the age of 30 living in Brooklyn New York. Man, have times and experiences changed. Since that first car, including the C70 there has been a total of 12 new cars that I have been involved with over the last 26 years. Which of course makes for a good average of a new car almost every 2 years. With each shopping trip, I have noticed the inevitable written testimonial as to the expertise and care of the dealership that I was visiting. I have to tell you that I always looked at these with a large amount of skepticism. After all, the average persons experience buying a car is so bothersome, how could anyone be so moved as to write such a letter. Now I fully understand. A year ago, when I started this process, there was no doubt that I wanted this car. What I could not have imagined was what a great experience lay in store for me when ultimately I was able to close this deal. That Saturday in March 2012, when you had the paperwork out and the pen in my hand, and I ultimately had to pass the deal by, you were understanding and never once tried to pressure me into the purchase. As you recently told me, you knew that I would be back and you gave me all the latitude I needed to make the decision on my terms, and in fact getting the terms that I wanted that best suited me. Your showroom is welcoming, your support staff has been nothing but great and we haven’t even begun to discuss Deborah and Pat. Pat, was great. He had everything that I needed ready when I picked up the car. He made the purchase of the car, straight forward and had me taken care of quickly without any issues at all. He obviously understands even to a car buying veteran how difficult a process this can be, after all we are not talking about a can of peas. He made sure that I was comfortable with each decision, explained all of the paperwork and making sure that my final package included all the information that I need. Deborah, what a great test drive that we had. When you consider, how concerned you all were, considering that my Mom had just passed away less than 24 hours earlier, she made that afternoon a pleasure for me. She was lighthearted and gave me a chance to think about the fun side of life, in the middle of all the chaos that I was facing. Then on top of that, she was able to answer almost every question I had about the car, then demonstrating one of the best traits a salesperson can have. When she didn’t know the answer to a question, she told me to wait a moment while she looked it up. She didn’t try and come up with an answer, she took the time and made the effort to get me the right information. Outstanding! I guess the real star of the show, is the car itself. The C70 is an amazing machine. I am still learning my way around it and each day feel more attuned to its nuances. It is without doubt the single best car that I have ever purchased. I am so looking forward to years of enjoyment. Of the cars that I have purchased, this is my fourth convertible. Each time, I have gotten the next one, I have wondered if this is the last convertible that I will buy, if it is, then I have truly saved the best for last. When anyone mentions a Volvo to me, you and your dealership will always be my first response. Bob Robert H. Dower Controller First Brokers Securtiies LLC Harboside Financial Center Plaza 5, Suite 1500 Jersey City, New Jersey 07311-4011 (212) 513-4443 More

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This is our 5th Volvo. My wife, as do I, simply love the Volvo automobile. We have been dealing with Prestige Volvo, East Hanover, NJ since our first Volvo in 2000. Everyone is always friendly and profess Volvo automobile. We have been dealing with Prestige Volvo, East Hanover, NJ since our first Volvo in 2000. Everyone is always friendly and professional, making you feel comfortable. When it come to service, they are not demanding, only recommending in optional service items. The service team is outstanding, just to mention Bill Dempsey and Patricia Sommerville, who we've dealt with the longest. Bob Knott is proving himself to be a great addition to their team. Christian Parada originally contacted me about a week ago to get our interest in getting out of our current lease, due to expire in Dec 2013, a bit early and find us a deal we were happy with. Christian then asked PJ Lee to research our current lease to see what he can do. PJ called me the other day, professionally, asking a few questions as to what we were looking for and went into action. He called me on Friday, gave me a few lease term options and left it in my lap, not pressuring me as to when I was going to come in or trying to get me to commit. We met with PJ yesterday, Saturday, he showed us a few vehicles and we decided. We re-confirmed the lease options he originally presented to me and we left in our new XC60 comfortable that we were treated fairly, professionally and respectfully. PJ was a pleasure to deal with, very knowledgeable and straight forward. He not only talked business, but personally about his nephews, who he adore's, and interests. There was no reason for haggling, going back and forth. Thanks for such a pleasurable experience, my wife loves her new XC60 !!!! Anthony Mutz More

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I would HIGHLY recommend Prestige Volvo. Leasing a new Volvo with Mr Curto and Mr Haiken was professional, courteous and an overall outstanding experience. The overall atmosphere is friendly and inviting Volvo with Mr Curto and Mr Haiken was professional, courteous and an overall outstanding experience. The overall atmosphere is friendly and inviting from the receptionist's offer of freshly brewed coffee toreceptionist to Rich Curto's exceptional manner in dealing with a client. They make it look easy. Jack C...new Volvo S60 More

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