Excellent sales and service experience!
Shaun has gone above and beyond to help with service many times.
Shaun has gone above and beyond to help with service many times.
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by JACKWIGGINSJR
Verified Customer
Verified Customer
Service Price Transparency
Oct 27, 2025 -
Niello Volvo Cars Sacramento responded
Thanks for sharing about your experience with Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon!
Rob Pane
Service Manager
rpane@niello.com
(916) 245-2231
Matt always does a great job.
He's the best service manager I have ever worked with.
He's the best service manager I have ever worked with.
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by patrickmarie99
Verified Customer
Verified Customer
Service Price Transparency
Oct 22, 2025 -
Niello Volvo Cars Sacramento responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Rob Pane
Service Manager
rpane@niello.com
(916) 245-2231
Excellent service, excellent timeliness.
.could not have hoped for a better experience..and hats off to the cleanliness factor of the service area. :)
.could not have hoped for a better experience..and hats off to the cleanliness factor of the service area. :)
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by RONITA11
Verified Customer
Verified Customer
Service Price Transparency
Oct 19, 2025 -
Niello Volvo Cars Sacramento responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Rob Pane
Service Manager
rpane@niello.com
(916) 245-2231
Picked up our car, clearly communicated what needed to be
done. Even got me an extended service contract and returned our car washed and charged. Its kind of the ideal experience!
done. Even got me an extended service contract and returned our car washed and charged. Its kind of the ideal experience!
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by JASON.PARRY
Verified Customer
Verified Customer
Oct 15, 2025 -
Niello Volvo Cars Sacramento responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento.
Rob Pane
Service Manager
rpane@niello.com
(916) 245-2231
I've worked with Walnut Creek Volvo and Santa Rosa, and
your team surpasses all
your team surpasses all
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by EDMOS
Verified Customer
Verified Customer
Service Price Transparency
Oct 09, 2025 -
Niello Volvo Cars Sacramento responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Volvo Cars Sacramento, we look forward to having you as a valued customer for many years to come!
Rob Pane
Service Manager
rpane@niello.com
(916) 245-2231
Matt always does an excellent job informing customers of
the specific details of the service and respective costs. He is the best service manager.
the specific details of the service and respective costs. He is the best service manager.
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by patrickmarie99
Verified Customer
Verified Customer
Service Price Transparency
Oct 07, 2025 -
Niello Volvo Cars Sacramento responded
Thanks for sharing about your experience with Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon!
Rob Pane
Service Manager
rpane@niello.com
(916) 245-2231
I would only buy a Volvo if I can take it to Niello.
Best there is!
Best there is!
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by kelzebug
Verified Customer
Verified Customer
Service Price Transparency
Sep 30, 2025 -
Niello Volvo Cars Sacramento responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Volvo Cars Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else.
Rob Pane
Service Manager
rpane@niello.com
(916) 245-2231
Always a pleasure having Matt as my advisor.
He excels with his knowledge, patience, and his overall customer service skills.
He excels with his knowledge, patience, and his overall customer service skills.
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by LAURIES_GIRLS
Verified Customer
Verified Customer
Service Price Transparency
Sep 11, 2025 -
Niello Volvo Cars Sacramento responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento.
Rob Pane
Service Manager
rpane@niello.com
(916) 245-2231
I’ve had the pleasure of working with Matt as my service
writer, and he consistently delivers top-notch service. He kept me informed every step of the way, communicated clearly when updates were needed, and
writer, and he consistently delivers top-notch service. He kept me informed every step of the way, communicated clearly when updates were needed, and took the time to ensure my vehicle was thoroughly checked and ready to go.
As the driver of a fleet vehicle, I especially appreciate how seamlessly Matt works with the fleet company, keeping everything dialed in and hassle-free on my end. He’s personable, knowledgeable, and easy to work with, which makes the entire process smooth and stress-free.
Highly recommend Matt for anyone looking for reliable, professional service with a personal touch.
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by TJWAGNON
Verified Customer
Verified Customer
Service Price Transparency
Sep 03, 2025 -
Niello Volvo Cars Sacramento responded
Thanks for sharing your thoughts about your experience with Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon!
Rob Pane
Service Manager
rpane@niello.com
(916) 245-2231
Matt kept me informed of the repairs needed and the
progress of the repairs. He also took time to contact the warranty company to ensure that the repairs would be paid by the warranty company.
progress of the repairs. He also took time to contact the warranty company to ensure that the repairs would be paid by the warranty company.
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by love2bakebc
Verified Customer
Verified Customer
Service Price Transparency
Sep 02, 2025 -
Niello Volvo Cars Sacramento responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Rob Pane
Service Manager
rpane@niello.com
(916) 245-2231