Everything was taken care of in a timely manner and
additional technician recommendations were shared with me.
additional technician recommendations were shared with me.
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by RANDY MADDOCKS
Verified Customer
Verified Customer
Service Price Transparency
Aug 14, 2025 -
Niello Volvo Cars Sacramento responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Rob Pane
Service Manager
rpane@niello.com
(916) 245-2231
Great attention and service.
I always feel like the team is going above and beyond to make sure I have a great experience!
Thank you
I always feel like the team is going above and beyond to make sure I have a great experience!
Thank you
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by RICARDO
Verified Customer
Verified Customer
Service Price Transparency
Aug 09, 2025 -
Niello Volvo Cars Sacramento responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Volvo Cars Sacramento. We look forward to having you as one of our valued customers for many more years to come!
Rob Pane
Service Manager
rpane@niello.com
(916) 245-2231
Niello Volvo is a very reputable dealership.
I’ve had 2 Volvos serviced there prior to my recent purchase of a new Volvo with Matt in service as my go to guide on any and all servicing. Matt is
I’ve had 2 Volvos serviced there prior to my recent purchase of a new Volvo with Matt in service as my go to guide on any and all servicing. Matt is the reason I went to Neillo My recent experience with buying a car at Neillo Volvo was great too. Brian in sales was very knowledgeable about the car I was interested in and very helpful in getting my questions answered. Taylor was friendly and worked well to answer any of my queries. Brian in finance was so kindly and experienced as a long time employee. Everyone was very polite and helpful, including Carl who followed up with a personal assistant visit on introducing me to the new Volvo bells and whistles. Recently I stopped in for a few items and RJ was so helpful in sales as was Mike in service. I admired everyone’s dedication to helping me purchase a great car.
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by KMCUSICK
Verified Customer
Verified Customer
Aug 03, 2025 -
Niello Volvo Cars Sacramento responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volvo Cars Sacramento.
TJ Upton
General Manager
tupton@niello.com
(916) 245-2231
Service staff is really good.
I had great experience dealing with Matt twice during last couple of visits.
I had great experience dealing with Matt twice during last couple of visits.
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by Milind Nirgun
Verified Customer
Verified Customer
Service Price Transparency
Jul 30, 2025 -
Niello Volvo Cars Sacramento responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Rob Pane
Service Manager
rpane@niello.com
(916) 245-2231
Matt is amazing!
I drive over an hour past two closer dealerships to come to Niello & work with Matt. He’s professional, kind, clearly knows Volvo inside & out & I tr
I drive over an hour past two closer dealerships to come to Niello & work with Matt. He’s professional, kind, clearly knows Volvo inside & out & I truly feel like he is working for me, not just honing it in. It’s rare to find solid customer service these days & Matt is the epitome of great service.
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by JESSICA.HARO
Verified Customer
Verified Customer
Service Price Transparency
Jul 26, 2025 -
Niello Volvo Cars Sacramento responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Rob Pane
Service Manager
rpane@niello.com
(916) 245-2231
Great service center and will return when my Volvo needs
some service or repair an item.
some service or repair an item.
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by f1bwalt
Verified Customer
Verified Customer
Service Price Transparency
Jul 25, 2025 -
Niello Volvo Cars Sacramento responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
Rob Pane
Service Manager
rpane@niello.com
(916) 245-2231
Service is always great.
Matthew was prompt, courteous and knowledgeable. I appreciated the clean comfortable facilities where I could work while I waited for my car.
Matthew was prompt, courteous and knowledgeable. I appreciated the clean comfortable facilities where I could work while I waited for my car.
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by J.WEIR
Verified Customer
Verified Customer
Service Price Transparency
Jul 17, 2025 -
Niello Volvo Cars Sacramento responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volvo Cars Sacramento!
Rob Pane
Service Manager
rpane@niello.com
(916) 245-2231
Love Matthew, he is very professional, and helpful.
I appreciate his attention to details, and he is super courteous.
I appreciate his attention to details, and he is super courteous.
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by LINDAMARIEBROWN
Verified Customer
Verified Customer
Service Price Transparency
Jul 15, 2025 -
Niello Volvo Cars Sacramento responded
Linda, thank you for choosing Niello Volvo Cars Sacramento. Your feedback and rating mean a lot to us. We're glad Matthew was able to help, and we hope to see you again!
Rob Pane
Service Manager
rpane@niello.com
(916) 245-2231
Service is always very good and my advisor, Shaun Dorch,
is extremely helpful and knowledgeable.
is extremely helpful and knowledgeable.
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by Bill
Verified Customer
Verified Customer
Service Price Transparency
Jul 09, 2025 -
Niello Volvo Cars Sacramento responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento.
Rob Pane
Service Manager
rpane@niello.com
(916) 245-2231
At every experience, EVERY, Matt and team Niello has
managed to ALWAYS exceed my expectations. From their professionalism, to their smiles, AND TO the interdepartmental teamwork i have no regrets for ch
managed to ALWAYS exceed my expectations. From their professionalism, to their smiles, AND TO the interdepartmental teamwork i have no regrets for choosing Team Niello.
Not only do i get a professional team effort from Robb Pane, the Service Department, but also from Mark Carpenter, the Parts Team. Also, every interaction with the professionals in the Sales dept including the leader of the crew, TJ, is DA MAN. More importantly, Hats off to Mr. Rick Niello and his executive management team picking and nourishing the management efforts to satisfy customers like me for the last couple decades- Bravo Team Niello.
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by WYATTGPHOTOGRAPHY
Verified Customer
Verified Customer
Service Price Transparency
Jul 08, 2025 -
Niello Volvo Cars Sacramento responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
Rob Pane
Service Manager
rpane@niello.com
(916) 245-2231