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Matthew Jeffery
Matthew Jeffery at Niello Volvo Cars Sacramento

Matthew Jeffery | Page 9

Service Advisor

Niello Volvo Cars Sacramento

4609 Madison Avenue
Sacramento, CA 95841

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5.0
294 Reviews
5.0

294 Reviews

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294 Reviews of Matthew Jeffery

April 08, 2025

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Employee Rating

Excellent customer service, I feel valued as a longtime customer! Been a customer for over 20 years. More

by REJJIB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaun Dortch, Rick Fuentes

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Apr 08, 2025

Niello Volvo Cars Sacramento responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 04, 2025

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Veery thorough service advisor. Loved the pictures of the work that needed to be performed. More

by SCARMASS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 04, 2025

Niello Volvo Cars Sacramento responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 25, 2025

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Employee Rating

As I've said on previous surveys, Matt was very helpful, gracious, blunt. He gave us his assessments, left the decision up to us. More

by SWILLIAMS49
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 25, 2025

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your thoughts on working with Matthew and our team. We're glad to hear we delivered such a great experience! Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 14, 2025

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Employee Rating

Matt kept me informed, let me know exactly what was going on at all times More

by CHARSTAR8
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 16, 2025

Niello Volvo Cars Sacramento responded

Thanks for sharing about your experience with Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

February 28, 2025

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Employee Rating

Attentive and very professional. This was my first experience with the service department and they did a nice job and took care of my problem. More

by GILPARKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 28, 2025

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Rob Pane Service Manager rpane@niello.com (916) 245-2231

February 25, 2025

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Employee Rating

I brought my 2024 XC40 in for my first service. My service was done quickly and efficiently. More

by amrakoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 26, 2025

Niello Volvo Cars Sacramento responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Volvo Cars Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Rob Pane Service Manager rpane@niello.com (916) 245-2231

February 13, 2025

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Employee Rating

Always great customer service in the service department. Thank you for keeping my car up to date. More

by AAGONG0904
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 13, 2025

Niello Volvo Cars Sacramento responded

Thank you for your business and this review. We're happy to hear Matthew and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Pane Service Manager rpane@niello.com (916) 245-2231

February 12, 2025

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Employee Rating

Matt Jeffrey is great. He always explains what needs to be done, and why, in a way I can understand. And I really appreciated the video tour of my car done by the technicia More

by HSALAW
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 13, 2025

Niello Volvo Cars Sacramento responded

Thanks for sharing about your experience with Niello Volvo Cars Sacramento. Matthew and our team appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

February 06, 2025

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Employee Rating

Quick service with good communication on the car’s progress. Helpful with getting rides to and from the service center. More

by N8THEEGR8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 07, 2025

Niello Volvo Cars Sacramento responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Rob Pane Service Manager rpane@niello.com (916) 245-2231

February 05, 2025

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Employee Rating

Matt is an ambassador for you. Frankly if he was not there, I probably would take my car to another dealer. Some of the Bay Area Volvo dealers had cheaper quotes for same service More

by A1MIREMADI
Recommend Dealer
Yes
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Feb 05, 2025

Niello Volvo Cars Sacramento responded

Thank you for choosing Niello Volvo Cars Sacramento. Your feedback and rating mean a lot to us. We're glad Matt was able to help, and we hope to see you again! Rob Pane Service Manager rpane@niello.com (916) 245-2231

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