Matthew Kronk
Matthew Kronk at Colonial Chevrolet

Matthew Kronk | Page 8

Sales and Leasing Consultant

Colonial Chevrolet

171 Great Road
Acton, MA 01720

Contact Me
4.9
101 Reviews

Languages Spoken

English English

4.9

101 Reviews

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101 Reviews of Matthew Kronk

November 21, 2022

Dealership Rating
Employee Rating

Purchase process went very smoothly, including the trade-in, and delivery walk through by Joe More

by gaobrien
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Pellegrini, Luke Ealey, Jim McLoughlin , Michael Giguere

Nov 22, 2022

Colonial Chevrolet responded

Thanks for sharing your thoughts about your experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

November 15, 2022

Dealership Rating
Employee Rating

Disappointed that I had to bring my boyfriend into the picture just to be taken seriously and to have my valid concerns heard. I spent over 3 weeks going back and forth and being ignored and dismissed. More

by debra.mulligan
Recommend Dealer
No

Other Employees Tagged: Robert Reizner

Nov 16, 2022

Colonial Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect. If you don't mind reaching out to me so that we can speak directly, Debra, I would love to address your concerns in detail. John Woodland General Manager jwoodland@colonialchevrolet.com

November 09, 2022

Dealership Rating
Employee Rating

As always I have had nothing but great experiences with Chevy dealers both in Maine and in Mass both on the sales and the service side. More

by KPN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Boisvert , Brendan Davis

Nov 09, 2022

Colonial Chevrolet responded

Thank you! It has been a pleasure serving you. We appreciate you taking the time to leave us a five-star rating. Thank you again for choosing Colonial Chevrolet; we look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

September 29, 2022

Dealership Rating
Employee Rating

Great place to do business with helpful and friendly people the area was clean everyone worked together to get your best deals and make sure your satisfied customer when you hit the road. More

by skmb93
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Giguere

Sep 30, 2022

Colonial Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Woodland General Manager jwoodland@colonialchevrolet.com

August 15, 2022

Dealership Rating
Employee Rating

Everyone at Colonial Chevy in Acton were excellent to deal with. From my salesperson Matt Kronk to service, management and financing. I was pleased how they jumped on a couple minor issues and took care More

by gsavluk
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Woodland, Vin Bouchard , Michael Giguere

Aug 15, 2022

Colonial Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

June 08, 2022

Dealership Rating
Employee Rating

I had a great experience with Colonial Chevrolet. I purchased a new Traverse and have to say it was the easiest experience I have had at a dealership. Matt and Mike gave me a great deal with over t More

by mlw1haley
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Giguere

Jun 08, 2022

Colonial Chevrolet responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Colonial Chevrolet, we hope you enjoy your new Traverse! John Woodland General Manager jwoodland@colonialchevrolet.com

June 07, 2022

Dealership Rating
Employee Rating

They were very respectful and professional. Joe was a very understanding guy and in the future I’ll likely be coming back More

by declan55
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Pellegrini, Luke Ealey, Jim McLoughlin , Michael Giguere, Bill McMahon

Jun 08, 2022

Colonial Chevrolet responded

It's great to hear that Joe and our team provided you with excellent customer service. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Chevrolet! John Woodland General Manager jwoodland@colonialchevrolet.com

June 02, 2022

Dealership Rating

They took 2 weeks for making the registration of the car. When I asked why it was taking so long they told me that I could do it by myself. I found this unprofessional. More

by GGARCIAMAR
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Vin Bouchard , Michael Giguere

Jun 06, 2022

Colonial Chevrolet responded

I'm sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss this matter in more detail, please feel free to contact me directly or let me know the best way to contact you and I will reach out. I'd love to get to the bottom of this and turn things around for you. John Woodland General Manager jwoodland@colonialchevrolet.com

April 29, 2022

Dealership Rating
Employee Rating

Excellent service Luke & Mike both are very helpful and communicate perfectly. Great experience. Thanks you. More

by Charanjit
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 29, 2022

Colonial Chevrolet responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! John Woodland General Manager jwoodland@colonialchevrolet.com

April 26, 2022

Dealership Rating
Employee Rating

MATTHEW KRONK WAS A PLEASURE TO DEAL WITH. HE REALLY WORKED WITH ME TO GET THE BEST DEAL POSSIBLE ON MY NEW EQUINOX. VINCE WAS ALSO HELPFUL IN PUTTING THE DEAL OVER THE TOP. I WOULD HIGHLY More

by lbotie
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Giguere

Apr 27, 2022

Colonial Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! John Woodland General Manager jwoodland@colonialchevrolet.com

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