Matthew Matjunas

Before getting into the full review, I want to note that the service department was excellent. Aaron and Chris were extremely understanding, professional, and helpful while inspecting my vehicle. They were the service department was excellent. Aaron and Chris were extremely understanding, professional, and helpful while inspecting my vehicle. They were truly the bright spot in an otherwise frustrating experience - 5 stars Unfortunately, my overall experience was very disappointing. This dealership sold me a CPO vehicle with major mechanical issues on December 15, through no fault of my own. I spent much of January being sent in circles trying to resolve the situation. My original request was a reasonable buyback with no loss of equity, especially since I had only owned and driven the vehicle for about 2½ weeks, but this was not fairly considered. Matt was helpful and professional, and I understand the situation was largely outside of his control. However, I was repeatedly told the GM, Chris Jung, would contact me. Instead, I was handed off to Bobby Long, who offered no new information and further delayed resolution. When I finally reached Chris Jung myself, his response was dismissive and amounted to the same $11,000 loss on a vehicle I hadn’t even made a first payment on when I originally came. That trade offer is well below fair market value, despite my willingness to pay more for a comparable replacement. Due to the lack of accountability and resolution, a complaint has been filed with the Attorney General. I would not recommend this dealership. More

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great dealership to work with. Matt in sales, sales manager john and laura in finance were awesome! Definitely recommend spitzer chevrolet for a great buying experience. Matt in sales, sales manager john and laura in finance were awesome! Definitely recommend spitzer chevrolet for a great buying experience. More

by pete Verified Customer Verified Customer

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Very helpful, incredibly personable. We didn’t feel pressured and were welcomed to take time and talk it over and think. Matt was incredibly nice to work with! We didn’t feel pressured and were welcomed to take time and talk it over and think. Matt was incredibly nice to work with! More

by Tlewis7023 Verified Customer Verified Customer

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