Matthew Maynard | Page 50

Top notch service at Fermans! Courtney was a delight to deal with and the wait was painless in the lovely lounge. Courtney was a delight to deal with and the wait was painless in the lovely lounge. More

by wanduhful Verified Customer Verified Customer

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Everyone is so incredibly nice at this dealership! I really appreciate being greeted immediately upon arriving on their service drive. This department is like a well-oiled machine. They are so orga I really appreciate being greeted immediately upon arriving on their service drive. This department is like a well-oiled machine. They are so organized and kind to everyone who arrives. They explain absolutely everything they are going to do and what they find. I watched as others were greeted and informed of their vehicle's needs. This is hands down the best place to buy and service your vehicle as far as I'm concerned. More

by BLD Verified Customer Verified Customer

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Everyone is so incredibly nice at this dealership! I really appreciate being greeted immediately upon arriving on their service drive. This department is like a well-oiled machine. They are so orga I really appreciate being greeted immediately upon arriving on their service drive. This department is like a well-oiled machine. They are so organized and kind to everyone who arrives. They explain absolutely everything they are going to do and what they find. I watched as others were greeted and informed of their vehicle's needs. This is hands down the best place to buy and service your vehicle as far as I'm concerned. More

by BLD Verified Customer Verified Customer

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Courtney was excellent ! She was professional and kept me informed on the progress of the work on my car. I like that you can see the issues / repairs needed and have the opt She was professional and kept me informed on the progress of the work on my car. I like that you can see the issues / repairs needed and have the option to choose what you want done. More

by daytonabeach_condo Verified Customer Verified Customer

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My Mini Countryman was towed in and I found out I needed a new engine, Matthew worked with me and my insurance to get it fixed, he kept me updated and even helped me get into loaner which was a life saver. a new engine, Matthew worked with me and my insurance to get it fixed, he kept me updated and even helped me get into loaner which was a life saver. Courtney was also very helpful when Matthew was unavailable. My car is now running better than it was before. The whole team at Ferman are the most friendly and helpful! I would give 10 stars if I could. More

by casarescole Verified Customer Verified Customer

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Matt is the best! He's so patient and kind. Walked this tech-dork through the work order signature over the phone. He's a keeper! Ferman not providing me with a wh He's so patient and kind. Walked this tech-dork through the work order signature over the phone. He's a keeper! Ferman not providing me with a wheel lock tool, not so much. Roadside assistance on my MINI was amazing. The tow truck arrived in 20 minutes and the Uber in 5. Thanks for mailing me the Kindle I left behind! I actually never opened my Kindle because I walked in and out of there so fast. More

by CASEY.MCCLASH Verified Customer Verified Customer

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Above and beyond service! Friendly, professional. Live them!! Highly recommend both sales and service! No hesitation. Friendly, professional. Live them!! Highly recommend both sales and service! No hesitation. More

by Kima Verified Customer Verified Customer

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Twice had work done requiring tire removal. BOTH times one wheel’s lugs were finger tight:loose. Deadly dangerous and an indication of carelessness and lack of professional ability. I am sorr BOTH times one wheel’s lugs were finger tight:loose. Deadly dangerous and an indication of carelessness and lack of professional ability. I am sorry to have given you 1000s of dollars in the past and cannot imagine ANY situation in which I would trust you with anything else! More

by donnieh Verified Customer Verified Customer

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Everyone were very kind and professional. I only had to wait for one hour. It was really nice to have refreshments available while waiting. I would recommend this dealership to my friends and I only had to wait for one hour. It was really nice to have refreshments available while waiting. I would recommend this dealership to my friends and family in the future! Have a blessed day! More

by kimyoung27 Verified Customer Verified Customer

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Always an excellent experience with Ferman team! ! Everyone is so friendly and informative on the issues with your vehicle. ! Everyone is so friendly and informative on the issues with your vehicle. More

by Kate Verified Customer Verified Customer

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