Matthew Maynard | Page 77

Always great service . They don’t push me to do things not needed. Very professional with good snacks and drinks not needed. Very professional with good snacks and drinks More

by Shanni69 Verified Customer Verified Customer

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Although they offered a car wash as a courtesy part of the package, I took my car to be clean the same day after the service. The cleaning was mediocre! the package, I took my car to be clean the same day after the service. The cleaning was mediocre! More

by drjorgeusa Verified Customer Verified Customer

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most repair workers charge a fee to diagnose a problem, but if you have them fix it they subtract the diagnose fee from the labor charge (probably because most of the labor is already done digging into the but if you have them fix it they subtract the diagnose fee from the labor charge (probably because most of the labor is already done digging into the problm.) Not with Ferman. Disapointed that they do this double billing in my opinion. If I elected to not have the repair done I woudl expect to just pay the diagnose fee. More

by dmestar6 Verified Customer Verified Customer

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The staff were courteous and efficient. I was in and out in just one hour. in just one hour. More

by pkrollins50 Verified Customer Verified Customer

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Courteous and efficient staff. An average waiting time And a great coffee machine and snacks! And a great coffee machine and snacks! More

by RMGGIO Verified Customer Verified Customer

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It is very hard to reach the service department. I asked to wait at the dealership while my car was being serviced. The appointment took over three hours. I will make different arrangements next year. to wait at the dealership while my car was being serviced. The appointment took over three hours. I will make different arrangements next year. More

by JENNIFERHIL Verified Customer Verified Customer

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Service at Ferman Mini has always been and continues to be a friendly, courteous and knowledgeable dealership. be a friendly, courteous and knowledgeable dealership. More

by digibata1044 Verified Customer Verified Customer

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There’s always a pleasure to walk in and get service at Furman Mat is always easy to deal with I’m very helpful Furman Mat is always easy to deal with I’m very helpful More

by Billyboic Verified Customer Verified Customer

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My service advisor Matthew was very kind and helpful. I was very nervous and stressed out as I thought I had to pay 2000$ to fix the damage my car had. Thankfully I had purchased a powertrain warranty that was very nervous and stressed out as I thought I had to pay 2000$ to fix the damage my car had. Thankfully I had purchased a powertrain warranty that saved my butt. My car is running smoother and I am so happy :) More

by geidyferrer Verified Customer Verified Customer

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I was received with positive customer support attitude by Mr. Matthew Maynard. Arriving late in the day may have been an issue at other dealers but not here! The Matthew asked what I needed, explained the r Mr. Matthew Maynard. Arriving late in the day may have been an issue at other dealers but not here! The Matthew asked what I needed, explained the repair and cost and estimated the time for the service. He was gracious and professional! My car repair was completed in less time that estimated and he explained in detail the issue and corrective action. for this level of service, the cost of repair was reasonable. I'm happy with my service experience and will return when my Mini Cooper needs service! Service well done Gentlemen! Congratulations! More

by mflem233 Verified Customer Verified Customer

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