Matthew Maynard | Page 72

Matthew and the rest of the service team were exceptional. The communication was perfect. They got me right in on my scheduled time and promptly completed my service work. No hiccups…well done! exceptional. The communication was perfect. They got me right in on my scheduled time and promptly completed my service work. No hiccups…well done! More

by rmanning33 Verified Customer Verified Customer

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David was super helpful in clearly describing the work I needed done and how necessary it was. The service technician providing a video of what they discovered during their inspection was really great. For needed done and how necessary it was. The service technician providing a video of what they discovered during their inspection was really great. For the first time in my car owning experience I felt like I fully understood why I needed the work that I did. More

by Cooper Hardtop Man Verified Customer Verified Customer

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Service was very fast and efficient! Very courteous staff. Snacks were ok. There was a bit of a wait to get the appointment confirmed because I called several times to change the time/date and was no staff. Snacks were ok. There was a bit of a wait to get the appointment confirmed because I called several times to change the time/date and was not called back. More

by LIZWHITTER Verified Customer Verified Customer

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I bought my dream car from Ferman mini and was distraught when I needed to be separated from it for minor servicing, but Santos and all of the staff at Ferman mini went above and beyond to make me feel like when I needed to be separated from it for minor servicing, but Santos and all of the staff at Ferman mini went above and beyond to make me feel like a valued customer and meet all of my car’s needs. I definitely believe that I made the right choice purchasing from Ferman mini and they made right choice in Mr. Santos! More

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First time at this dealership and owning a Mini so we were concerned but we had a very good experience. The communication was excellent and much appreciated. we will certainly continue to have our vehicl were concerned but we had a very good experience. The communication was excellent and much appreciated. we will certainly continue to have our vehicle serviced here. More

by turbovwgrl Verified Customer Verified Customer

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The Lyft rides provided was a great supplement to not having a vehicle while my car was in repair. Thank you Matthew for your support and guidance. having a vehicle while my car was in repair. Thank you Matthew for your support and guidance. More

by santiago.crystal Verified Customer Verified Customer

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These guys are great. I loved the video they took of the car from the mechanic. Very helpful and great use of technology. I would recommend them to anyone. car from the mechanic. Very helpful and great use of technology. I would recommend them to anyone. More

by AB Verified Customer Verified Customer

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Having been in the car dealership business for many years myself , I am pleased to say that everyone has been very helpful. Matt in service did an awesome job helping me facilitate a repair with my daughter’ myself , I am pleased to say that everyone has been very helpful. Matt in service did an awesome job helping me facilitate a repair with my daughter’s car . He pays attention to every detail, explains everything and answers all questions. I highly recommend Matt in service and will be going to him for any future repairs. More

by peace828t Verified Customer Verified Customer

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You quote me $800 for a rear brake job. I went elsewhere and got both front and rear brakes done for $650. You also lied about expensive oil leaks and got both front and rear brakes done for $650. You also lied about expensive oil leaks More

by BREID621 Verified Customer Verified Customer

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Matthew is our service advisor. He is always willing to listen to us when we are trying to pin point a particular noise or problem. He is very knowledgeable and respectful. We will always request Matthew listen to us when we are trying to pin point a particular noise or problem. He is very knowledgeable and respectful. We will always request Matthew when we come in for service. More

by rbarker20 Verified Customer Verified Customer

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