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Matthew Myszka
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Matthew Myszka | Page 18
Service Manager
Heiser Chevrolet Cadillac
2620 W Washington St
West Bend, WI 53095
194 Reviews
194 Reviews
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194 Reviews of Matthew Myszka
January 26, 2021
Very good service and easy to get an appointment. The cost of the oil and filter change is very reasonable. Matt the service rep. Was very efficient. cost of the oil and filter change is very reasonable. Matt the service rep. Was very efficient. More
by ROEMERJ48
Verified CustomerOther Employees Tagged: Lana Finch, Service Team
Helpful 
January 26, 2021
Leigh and Kasey were great! Paperwork was very easy and fun. Leigh gave me a personalized experience and made sure I knew everything about the car before leaving. Matt in service has also helped out with a fun. Leigh gave me a personalized experience and made sure I knew everything about the car before leaving. Matt in service has also helped out with any questions I had after the fact. Overall a great team that cares about their customers. More
by ELIPADILLA84
Other Employees Tagged: Leigh Mattilla , Kasey Galek
January 18, 2021
Service department is great from the ease of setting up an appointment, availability of times, check in process communication and top rate customer service from staff! an appointment, availability of times, check in process communication and top rate customer service from staff! More
by RLC55
Other Employees Tagged: Nathan Heimerl , Lana Finch, Steven Hanke, Service Team
January 14, 2021
oil change was good they took my car in right away as always and it didnt take very long avery thing checked out ok good service always and it didnt take very long avery thing checked out ok good service More
by tonybear1957
Other Employees Tagged: Nathan Heimerl
January 13, 2021
The worst experience I have ever had.The cashier was The worst experience I have ever had. The cashier was very rude, was told the total and asked to see the bill and was told it will not change. My ca The worst experience I have ever had. The cashier was very rude, was told the total and asked to see the bill and was told it will not change. My car was scratched on the hood from earlier, they buffed the hood in one spot that had swirl marks in a one foot spot. Asked the service writer to look at the hood and his first thing he did was wiping off the compound left from buffing. Was told to wait and he would fix the swirl marks. Would have rather left the scratch. Also asked to put repair parts in trunk and had to wait while he went in back to get the old part. Was charge $132.00 to check my blind spot reminder and told it works fine no codes it is fine. Still will not show passenger side blind spot. If you charge by the hour for your time why not pay for my time. Need to have more customer service classes for your service department. Will not return to Heiser. More
by mscordo260
Other Employees Tagged: Service Team
December 30, 2020
These guys always give my truck a good look over for any upcoming issues or maintenance. They took great care of me and my truck and even gave it a wash. upcoming issues or maintenance. They took great care of me and my truck and even gave it a wash. More
by WSCHELLINGER
Other Employees Tagged: Nathan Heimerl , Lana Finch, Service Team
December 24, 2020
The sales person we had listen to what we said and then helped us find that perfect vehicle,the service dept has been excellent in listening to our complaints and then either servicing our vehicle or makin helped us find that perfect vehicle,the service dept has been excellent in listening to our complaints and then either servicing our vehicle or making a repair. More
by PMANSSEN
Other Employees Tagged: Lana Finch, Glenn Genwich
December 14, 2020
Cesar is amazing! I bought a Red Jeep Grand Cherokee from him. He was super personable, goes above and beyond and always had us laughing. I highly recommend Cesar! him. He was super personable, goes above and beyond and always had us laughing. I highly recommend Cesar! More
by Nurse_94
Other Employees Tagged: Cesar Nunez, Nathan Heimerl , Service Team
November 23, 2020
Paid 450 dollars for exploratory work. Check engine light came back, ABS AND TRACTIONAL CONTROL after I drove my truck off the lot from chevy. Didn't even turn my truck off yet. Took it back and they insiste came back, ABS AND TRACTIONAL CONTROL after I drove my truck off the lot from chevy. Didn't even turn my truck off yet. Took it back and they insisted it wasn't them and it was a different problem and they would have to charge me again for a diagnostic fee. They misdiagnosed my truck the first time but still want me to pay to bring it in again. This dealership is the biggest rip off! Why would I pay you to do exploratory work after you misdiagnosed my vehicle? Will not be taking my business here anymore after tomorrows appointment. More
by Take your business elsewhere
Other Employees Tagged: Service Team
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