Matthew Raiten
Matthew Raiten at Kings INFINITI

Matthew Raiten | Page 9

Service Advisor

Kings INFINITI

20 Neptune Ave
Brooklyn, NY 11235

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4.8
688 Reviews
4.8

688 Reviews

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688 Reviews of Matthew Raiten

September 29, 2025

Dealership Rating
Employee Rating

The best car shopping/leasing experience with Roman for many years! He answers all questions within minutes, and ensures completely nonsense-free experience from start to end. More

by NATALIYAM13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roman Zeltser

Oct 16, 2025

Kings INFINITI responded

Nataliyam13, it's experiences like yours that really keep us motivated! Have an amazing day!

September 27, 2025

Dealership Rating
Employee Rating

The staffs there are very friendly emand professional. They always take care of any issues with my car and do a follow up. More

by AFONGCHOY597
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Russo, Megan Largana

Oct 26, 2025

Kings INFINITI responded

Afongchoy597, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Kings INFINITI, Inc..

September 26, 2025

Dealership Rating
Employee Rating

Extreme ease of appointment making service check-in, quick and easy vehicle was done as promised More

by Nino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 26, 2025

Kings INFINITI responded

Nino, we're happy to hear you had such a positive experience with our team!

September 26, 2025

Dealership Rating
Employee Rating

I have been going to this car dealership for the pass four yrs and my experience has always been nothing but amazing great customers service experience 10/10 More

by NIKESHASTROSE1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 26, 2025

Kings INFINITI responded

Thank you so much again for your feedback! We hope you have a great day!

September 24, 2025

Dealership Rating
Employee Rating

The employees make you feel at home. Everyone was personable and the work done was top notch. The loaner car was ready to go and of high caliber. All and all, a great experience. More

by deerockdrizzle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 26, 2025

Kings INFINITI responded

We appreciate your positive review about your recent experience with us!

September 24, 2025

Dealership Rating
Employee Rating

Awesome customer service is always. I will definitely go back there for my regular inspection and regular service on my vehicle. John is the best.!! More

by GOSHKA326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 26, 2025

Kings INFINITI responded

Hello Goshka326, thank you; we appreciate your feedback! Hello Goshka326, thank you; we appreciate your feedback!

September 24, 2025

Dealership Rating
Employee Rating

Great service department manager and the rest service people were courteous and polite thank you More

by GIAROSE423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 26, 2025

Kings INFINITI responded

Giarose423, we're so glad that we were able to go above and beyond your expectations!

September 22, 2025

Dealership Rating
Employee Rating

Great communication knowledge, problem solving,and professionaly , problems solving and comprehensive and fair view ten out of ten More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2025

Kings INFINITI responded

Michael, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Kings INFINITI, Inc..

September 19, 2025

Dealership Rating
Employee Rating

Great customer service. I was able to communicate with staff through texts and they were able to answer all questions instantly. Returned car 🚘 n the same day. More

by VRIVERA82
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Sep 25, 2025

Kings INFINITI responded

Hello Vrivera82, thank you; we appreciate your feedback!

September 19, 2025

Dealership Rating
Employee Rating

Matt is the absolute best he was very patient helpful and informative about what’s going on with my car everytime I come to this location I am pleased because Matt make sure Everything is completed completel More

by ANDIXON319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2025

Kings INFINITI responded

Andixon319, we are glad we could help!

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