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Matthew Riley

Overview Reviews (81) Inventory (351)

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Matthew Riley

Service Advisor

Findlay Nissan Henderson

295 Auto Mall Dr
Henderson, NV 89014

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4.8

81 Reviews

Overview Reviews (81) Inventory (351)

4.8

81 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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81 Reviews of Matthew Riley

June 12, 2025

Dealership Rating

Employee Rating

Great service…. Bill was excellent…above and beyond’…expected just an oil and filter change…but also received tire rotation and even a car wash…very satisfied Bill was excellent…above and beyond’…expected just an oil and filter change…but also received tire rotation and even a car wash…very satisfied More

by PLAYPEN61

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Fabian Perez-Arcos, Oscar Perez-Arcos, Stephon Terry, James Person, Beau Hulse

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Jun 12, 2025 -

Findlay Nissan Henderson responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Unlock Excitement Beau Hulse | Service & Parts Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

June 10, 2025

Dealership Rating

Employee Rating

Everyone their is always nice very informative about my Nissan rouge sport I love the Henderson nv store that's why I go their brought my SUV on Sarah but I do business at Henderson I also had a versa be Nissan rouge sport I love the Henderson nv store that's why I go their brought my SUV on Sarah but I do business at Henderson I also had a versa before this SUV and I still went to Henderson store I love it their outstanding staff always More

by Melanie

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: James Person

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Jun 10, 2025 -

Findlay Nissan Henderson responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Findlay Nissan Henderson, we look forward to having you as a valued customer for many years to come! Unlock Excitement Beau Hulse | Service & Parts Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

June 07, 2025

Dealership Rating

Employee Rating

Both the representative that assisted me from beginning till the end and the mechanic did excellent job on taking care of me and my kickz. Its a flawless service, thank you Matt Riley and the mechanic for till the end and the mechanic did excellent job on taking care of me and my kickz. Its a flawless service, thank you Matt Riley and the mechanic for taking good care of my baby kickz! More

by REYLIE_QUIJANO11

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Marco Tadena, Robert Vida

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Jun 07, 2025 -

Findlay Nissan Henderson responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Findlay Nissan Henderson to be a positive one. Please don't hesitate to reach out if you need anything else. Unlock Excitement Beau Hulse | Service & Parts Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

June 07, 2025

Dealership Rating

Employee Rating

great dealership to work with. got vehicle in faster then i thought an did a wonderful job got vehicle in faster then i thought an did a wonderful job More

by ramsaytrevor1970

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Fabian Perez-Arcos, Oscar Perez-Arcos, Stephon Terry, James Person, Robert Vida, Beau Hulse

Report | Print

Jun 07, 2025 -

Findlay Nissan Henderson responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Unlock Excitement Beau Hulse | Service & Parts Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

June 07, 2025

Dealership Rating

Employee Rating

Óscar and his staff were great, they explained everything in detail of what my vehicle and I appreciated the video they took. Unfortunately repair gifts were beyond my reach and has to turn it down. I still in detail of what my vehicle and I appreciated the video they took. Unfortunately repair gifts were beyond my reach and has to turn it down. I still highly recommend them for any future jobs. More

by patsy

Verified Customer

Service Price Transparency

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Fabian Perez-Arcos, Oscar Perez-Arcos, Stephon Terry, Christian Amian, Beau Hulse

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Jun 07, 2025 -

Findlay Nissan Henderson responded

Thank you for choosing Findlay Nissan Henderson. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Unlock Excitement Beau Hulse | Service & Parts Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

June 06, 2025

Dealership Rating

Employee Rating

General manager Matt in service department was a wonderful person to work with. I really appreciate his concern and full cooperation at all times. Thank you. wonderful person to work with. I really appreciate his concern and full cooperation at all times. Thank you. More

by JF1965

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 06, 2025 -

Findlay Nissan Henderson responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Unlock Excitement Beau Hulse | Service & Parts Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

June 06, 2025

Dealership Rating

Employee Rating

Troy was great to deal with, very professional and willing to work with us. Thank you would highly recommend your dealership. willing to work with us. Thank you would highly recommend your dealership. More

by MENDEZ-JESUS

Verified Customer

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Fabian Perez-Arcos, Oscar Perez-Arcos, Stephon Terry, Beau Hulse

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Jun 06, 2025 -

Findlay Nissan Henderson responded

June 05, 2025

Dealership Rating

Employee Rating

Great Customer Service from Matt Riley! Great Communication skills and knowledgeable! Great service and support Great Communication skills and knowledgeable! Great service and support More

by OperezS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Christian Amian

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Jun 05, 2025 -

Findlay Nissan Henderson responded

Thanks for sharing about your experience with Findlay Nissan Henderson. Matt and our team appreciate your business and hope to see you again soon! Unlock Excitement Beau Hulse | Service & Parts Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

June 05, 2025

Dealership Rating

Employee Rating

Matt was very kind and helpful and kept me up on what was going and an approximate time frame. I wasn’t sure who the other person was on the survey. I just miss not getting a car wash after before Findlay going and an approximate time frame. I wasn’t sure who the other person was on the survey. I just miss not getting a car wash after before Findlay took over. More

by anutnetrempe

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Fabian Perez-Arcos, Oscar Perez-Arcos

Report | Print

Jun 05, 2025 -

Findlay Nissan Henderson responded

Thank you for taking the time to share your thoughts on working with Matt and our team. We're glad to hear we delivered such a great experience! Unlock Excitement Beau Hulse | Service & Parts Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

June 04, 2025

Dealership Rating

Employee Rating

Courteous, knowledgeable staff. Courtesy shuttle service is a plus. Video of work performed on vehicle is innovative. Courtesy shuttle service is a plus. Video of work performed on vehicle is innovative. More

by JWATTERLOND

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Marco Tadena

Report | Print

Jun 04, 2025 -

Findlay Nissan Henderson responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Findlay Nissan Henderson. We look forward to having you as one of our valued customers for many more years to come! Unlock Excitement Beau Hulse | Service & Parts Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

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