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Matthew Shopes

Overview Reviews (316)

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Matthew Shopes

Matthew Shopes | Page 14

Sales Manager

Tynan's Nissan Aurora

780 S Havana St
Aurora, CO 80012

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4.8

316 Reviews

Overview Reviews (316)

4.8

316 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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316 Reviews of Matthew Shopes

October 26, 2024

Dealership Rating

Employee Rating

Samir was incredible, It was the best And easiest car experience I’ve ever had in my life. I truly felt taken care of and acknowledged. I would highly recommend Tynan’s Nissan couldn’t be happier with m experience I’ve ever had in my life. I truly felt taken care of and acknowledged. I would highly recommend Tynan’s Nissan couldn’t be happier with my purchase More

by Bryan

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jose Castaneda , Samir Manohar

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Nov 06, 2024 -

Tynan's Nissan Aurora responded

Hello Bryan, It’s amazing to hear that Samir made your car-buying experience so smooth and enjoyable! Feeling taken care of and acknowledged truly makes all the difference, and it’s great that Tynan’s Nissan delivered such a positive experience. Your recommendation speaks volumes, and I’m so glad you’re happy with your purchase! Congratulations.

October 25, 2024

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Employee Rating

It was a good experience and they have a great customer service . Ariana explained things so I can understand easily service . Ariana explained things so I can understand easily More

by FELEKEMAHDER

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Daniel Horvath, Ariana Brent

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Nov 06, 2024 -

Tynan's Nissan Aurora responded

Hello FELEKEMAHDER, It’s wonderful to hear that Ariana provided clear and helpful explanations, making your experience smooth and easy to understand. Great customer service really makes a difference, and it’s clear they’ve earned your trust. So glad it was a positive experience!

October 19, 2024

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Employee Rating

I was able to get in without any worries, agent kept me informed of vehicle updates, and we were able to use Sunbit to finance (that was eat to use) made it helpful to maintain vehicle service. Thank you w informed of vehicle updates, and we were able to use Sunbit to finance (that was eat to use) made it helpful to maintain vehicle service. Thank you we recommend Tynan's! More

by Bobbi

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jason Simons, Adnan Hassan, Jose Castaneda, Rich McAnally, Luke Clearwater, Mindy Carlyle

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Oct 21, 2024 -

Tynan's Nissan Aurora responded

Thank you for the great review! We're glad to hear the process was worry-free, and that our team kept you informed. It's great that Sunbit financing made maintaining your vehicle easier. We appreciate your recommendation and look forward to helping you again at Tynan's! Jacqueline Goldsboro - Customer Care Coordinator

October 15, 2024

Dealership Rating

Employee Rating

customer service was good. Enjoyed my experience. thank you every thing will recommend dealership, Yeah, yeah Enjoyed my experience. thank you every thing will recommend dealership, Yeah, yeah More

by Brp

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Taher Fares, Yasha Akhmedov, Jose Castaneda, Ariana Brent, Ryaan Kayali , Alex Brasel, Jacqueline Goldsboro, Liz Lopez

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Oct 15, 2024 -

Tynan's Nissan Aurora responded

Thank you for your 5-star review! Your recommendation means a lot to us, and we’re glad we could meet your expectations. If there's anything else we can do for you in the future, don't hesitate to reach out. Thanks again for choosing us! Jacqueline Goldsboro - Customer Care Coordinator

October 14, 2024

Dealership Rating

Employee Rating

Everyone was great, finance dept very patient. Genesis was knowledgeable, calm and patient with my process ti select a vehicle. Thank you Genesis was knowledgeable, calm and patient with my process ti select a vehicle. Thank you More

by Sherri

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jose Castaneda, Daniel Horvath, Genesis Silva

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Oct 15, 2024 -

Tynan's Nissan Aurora responded

Thank you for your wonderful review! We're thrilled that our team, especially Genesis, provided you with a positive and patient experience while selecting your vehicle. If you need anything else, feel free to reach out! Jacqueline Goldsboro - Customer Care Coordinator

October 12, 2024

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Employee Rating

This was one of best time I had . Service was great and fast Ryan ,very knowledgeable. Service was great and fast Ryan ,very knowledgeable. More

by JTTUC5SS27

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jason Simons, Adnan Hassan, Daniel Horvath

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Oct 15, 2024 -

Tynan's Nissan Aurora responded

Thank you for the fantastic review! We're delighted to hear that you had such a great experience and that Ryan provided you with fast and knowledgeable service. We appreciate your feedback and look forward to serving you again! Jacqueline Goldsboro - Customer Care Coordinator

October 12, 2024

Dealership Rating

Employee Rating

Todo muy bien , son muy profesionales y tienen mucha paciencia para enseñar todo .muy alegre con mi nuevo carro paciencia para enseñar todo .muy alegre con mi nuevo carro More

by SANDRAJARA2002

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jose Castaneda, Ariana Brent

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Oct 15, 2024 -

Tynan's Nissan Aurora responded

¡Muchas gracias por tu comentario! ¡Disfruta de tu nuevo carro! Esperamos verte de nuevo pronto. Jacqueline Goldsboro - Customer Care Coordinator

October 10, 2024

Dealership Rating

Employee Rating

Friendly and helpful staff overall. Some dealer/sales reps were a little standoffish at first but that passed. Ryaan was very engaging, trustworthy and kept me informed while I waited Some dealer/sales reps were a little standoffish at first but that passed. Ryaan was very engaging, trustworthy and kept me informed while I waited for delivery of my new lease. The front desk staff is very nice, helpful with great personalities for dealing with the public. Your parts distribution staff was friendly, fun and engaging as well. All in all a solid experience and I'm looking forward to my next purchase from this dealership. More

by ENRICO.HOWARD

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Daniel Horvath, Ryaan Kayali , Natasha

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Oct 15, 2024 -

Tynan's Nissan Aurora responded

Thank you for your wonderful review! We’re thrilled to hear that our staff, especially Ryaan, provided you with engaging and trustworthy service during your leasing process. It’s great to know you had a solid experience and found our team friendly and helpful. We look forward to assisting you with your next purchase! Jacqueline Goldsboro - Customer Care Coordinator

October 10, 2024

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Employee Rating

Not understanding and trying to upset something I did not ask for. No help when I asked for ask for. No help when I asked for More

by JASMINHALKIC

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Mohamad Al Dabbas

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Oct 10, 2024 -

Tynan's Nissan Aurora responded

Thank you for your feedback. We apologize if there was any misunderstanding during your visit. Our goal is to assist every customer with their specific needs, and we regret if we fell short in addressing your request. We will use your input to improve our communication and service. Jacqueline Goldsboro -Customer Care Coordinator

October 08, 2024

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Employee Rating

We worked with Lenon to buy a new Leaf, and the process was easy! Everyone at the dealership was very friendly and Lenon was great - listened carefully to our needs and helped us get the deal best suited t was easy! Everyone at the dealership was very friendly and Lenon was great - listened carefully to our needs and helped us get the deal best suited to us. More

by MBHALUKO

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Daniel Horvath, Lenon Yip

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Oct 09, 2024 -

Tynan's Nissan Aurora responded

Thank you for sharing your experience and for the 5-star review! We're delighted that Lenon and our team made buying your new Leaf easy and enjoyable. We appreciate your kind words and look forward to serving you again! Jacqueline Goldsboro - Customer Care Coordinator