Matthew Wirth
Matthew Wirth at Niello Volkswagen

Matthew Wirth

Service Advisor

Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

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4.9
173 Reviews
4.9

173 Reviews

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173 Reviews of Matthew Wirth

September 13, 2025

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Exceptionally great customer service! Service completed in a timely manner. My car was well taken care of by Niello Volkswagen! More

by LPATTERSON729
Service Price Transparency
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Recommend Dealer
Yes
Sep 13, 2025

Niello Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

September 13, 2025

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Great service! !!!! Happy thanks Matt✨😀and love the snack area and waiting area. Cars 🚗 service was good!!!!!! More

by PAMELAMOSLEY510
Service Price Transparency
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Recommend Dealer
Yes
Sep 13, 2025

Niello Volkswagen responded

Thanks for sharing about your experience with Niello Volkswagen. We appreciate your business and hope to see you again soon! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

September 13, 2025

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I have purchased four or five cars from Neillo VW. Also, I have used Neillo VW for all my service needs. Overall, I’ve been satisfied.. More

by MDIROMA
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Recommend Dealer
Yes
Sep 13, 2025

Niello Volkswagen responded

Thanks for sharing about your experience with Niello Volkswagen. We appreciate your business and hope to see you again soon! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

September 10, 2025

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The dealer was understanding of the issue going on with my vehicle but they never answered the phone you always have to leave a voice mail or press to have them call you back More

by Jerry
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Recommend Dealer
Yes
Sep 10, 2025

Niello Volkswagen responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

September 10, 2025

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Always great service at Niello. Easy to book online, take good care of my vehicles. More

by Sarah
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Recommend Dealer
Yes

Other Employees Tagged: Travis Cole

Sep 10, 2025

Niello Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

September 02, 2025

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Matt was amazing from start to finish. From the moment i walked in and his greeting all the way through the service explanation and up to picking up the car, Matt was exceptional. Upon dis More

by TomJA
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Recommend Dealer
Yes
Sep 03, 2025

Niello Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volkswagen. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

August 29, 2025

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Matt is a great service writer. Niello is the best technicians and service writers. They are VW best! More

by COOLBRAD100
Service Price Transparency
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Recommend Dealer
Yes
Aug 29, 2025

Niello Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

August 16, 2025

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I was pleased with the service that was done and Matt was helpful in explaining the process. More

by jdvd73
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Recommend Dealer
Yes
Aug 16, 2025

Niello Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

August 08, 2025

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Great experience with Matt, while not the cheapest place to get service and maintenance done, sometimes you get exactly what you pay for. More

by RKEY
Service Price Transparency
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Recommend Dealer
Yes
Aug 08, 2025

Niello Volkswagen responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

August 07, 2025

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Employee Rating

It was my first time at Niellos as we just got our 2022 Volkswagen Atlas in Feb 2025. Matt was so nice and the service was quick and painless! Loved it so much and thank you tons! More

by kirkarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2025

Niello Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Volkswagen, we look forward to having you as a valued customer for many years to come! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

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