I was grossly overcharged for service and given no
opportunity to discuss with a sulervisor
opportunity to discuss with a sulervisor
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by JOELRSPIEGEL
I had a great experience purchasing my BMW.
Both the salesperson and the finance manager were excellent — very professional, attentive, and supportive throughout the entire signing process. I t
Both the salesperson and the finance manager were excellent — very professional, attentive, and supportive throughout the entire signing process. I truly appreciated how smoothly everything went.
After the purchase, they also arranged a detail for the car. While it wasn’t a full, thorough detail in the strictest sense, the service was good and the car was delivered clean and presentable.
The only downside is that I was told I would receive a souvenir with the purchase, but I never received anything. It’s not a dealbreaker, but it’s a small detail that I think should be honored, especially when buying a premium vehicle like a BMW.
Overall, great service, smooth process, and just one small thing left pending. I would still recommend Braman BMW Miami
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by DATOISAVA
Verified Customer
Verified Customer
Jun 09, 2025 -
Braman BMW Miami responded
Thanks for sharing your thoughts about your experience with Braman BMW Miami. We appreciate your business and hope to see you again soon!
Nowhere Else but Braman BMW Miami
Thank you,
Mauricio Alvarez
General Sales Manager
Braman BMW Miami
mauricioa@bramanmiami.com
Amazing Dealer, Great Staff.
The Brand is excellent and my X5 have the best engine ever
The Brand is excellent and my X5 have the best engine ever
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by ALGELBROCK
Verified Customer
Verified Customer
Service Price Transparency
May 26, 2025 -
Braman BMW Miami responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Nowhere Else but Braman BMW Miami
Thank you,
Luis Matos
Service Director
Good job done on time.
The sales and service department are right on the ball.
The sales and service department are right on the ball.
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by fred.shaya
Verified Customer
Verified Customer
Service Price Transparency
May 22, 2025 -
Braman BMW Miami responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Nowhere Else but Braman BMW Miami
Thank you,
Luis Matos
Service Director
Excellent service and pricing.
The vehicle selection is second to none and the negotiating is hassle free.
The vehicle selection is second to none and the negotiating is hassle free.
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by PGUELMES01
Verified Customer
Verified Customer
May 19, 2025 -
Braman BMW Miami responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Nowhere Else but Braman BMW Miami
Thank you,
Mauricio Alvarez
General Sales Manager
Braman BMW Miami
mauricioa@bramanmiami.com
I enjoy bringing my car to Raymond BMW dealership you are
wonderful you treated me extremely very well you took care of my car you gave me all the information you gave me a lease on a car and you were just w
wonderful you treated me extremely very well you took care of my car you gave me all the information you gave me a lease on a car and you were just wonderful about everything you took care of the problem and returned my car probably the next day I am very satisfied with the service that I had with BMW dealership thank you again
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by STEVENGAMBERG1
Verified Customer
Verified Customer
Service Price Transparency
May 18, 2025 -
Braman BMW Miami responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Braman BMW Miami!
Nowhere Else but Braman BMW Miami
Thank you,
Luis Matos
Service Director
All went well once I requested Danny as my sales
representative. He was diligent, knowledgeable, and respectful. The delivery of the vehicle was super - due to Ryan and his expertise !!
representative. He was diligent, knowledgeable, and respectful. The delivery of the vehicle was super - due to Ryan and his expertise !!
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by SAVINBJ
Verified Customer
Verified Customer
Other Employees Tagged:
Ryan and Danny
Apr 28, 2025 -
Braman BMW Miami responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Nowhere Else but Braman BMW Miami
Thank you,
Mauricio Alvarez
General Sales Manager
Braman BMW Miami
mauricioa@bramanmiami.com
Service is always top notch.
Maruf is the best. Always choose Braman for every thing. No where else but Braman
Maruf is the best. Always choose Braman for every thing. No where else but Braman
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by JOEYZ1983
Verified Customer
Verified Customer
Service Price Transparency
Apr 26, 2025 -
Braman BMW Miami responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Braman BMW Miami!
Nowhere Else but Braman BMW Miami
Thank you,
Luis Matos
Service Director
I was very satisfied as always with the excellent service
and staff,
Thank you, BMW are the best
and staff,
Thank you, BMW are the best
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by YOLYVOLPE
Verified Customer
Verified Customer
Service Price Transparency
Apr 14, 2025 -
Braman BMW Miami responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Nowhere Else but Braman BMW Miami
Thank you,
Luis Matos
Service Director
Very helpful great customer service, service was in a
timely matter.everybody was super helpful nice and friendly I rate y’all service a A+
timely matter.everybody was super helpful nice and friendly I rate y’all service a A+
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by Thetruth
Verified Customer
Verified Customer
Service Price Transparency
Mar 27, 2025 -
Braman BMW Miami responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Braman BMW Miami!
Nowhere Else but Braman BMW Miami
Thank you,
Luis Matos
Service Director