The good thing about this is The, friendly, and Amazing
Customer, Service they have. They are showing consistency, commitment, and compromise with the logical Client of Braman BMW. From the service depart
Customer, Service they have. They are showing consistency, commitment, and compromise with the logical Client of Braman BMW. From the service department, I have to mention Maruf. He is a outstanding employee, and a great customer service. Delegate. In over all everybody, it’s super friendly and professional. In the job. They’re doing.
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by Omaralexis8
Verified Customer
Verified Customer
Service Price Transparency
Nov 16, 2025 -
Braman BMW Miami responded
Thanks for sharing your thoughts about your experience with Braman BMW Miami. We appreciate your business and hope to see you again soon!
Nowhere Else but Braman BMW Miami
Thank you,
Luis Matos
Service Director
Previously always had good and reasonable service.
Currently, I am on day 13 of - scheduled service at 1200 miles, with the service not completed and the Service department not returning my requests
Currently, I am on day 13 of - scheduled service at 1200 miles, with the service not completed and the Service department not returning my requests for an update or what’s going on with my car.
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by SEANQMD
Verified Customer
Verified Customer
Nov 19, 2025 -
Braman BMW Miami responded
Sean, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly, or let us know the best way to contact you, and we will reach out.
Thank you,
Mauricio Alvarez
General Sales Manager
Braman BMW Miami
mauricioa@bramanmiami.com
Went in for a recall and oil change (I have the 3 year
oil change plan) they did not want to do my oil change since it was due until March 2028 obviously incorrect but they refused to fix my issue. Then k
oil change plan) they did not want to do my oil change since it was due until March 2028 obviously incorrect but they refused to fix my issue. Then kept my car for 5 days while the allegedly did the recall… they call me telling me my recall is done and it actually wasn’t. Went to ftl bmw and they did my oil change and recall all in the same day. Said it was a super simple fix only took about 2 hours
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by JOSEALVA1
Verified Customer
Verified Customer
Service Price Transparency
Nov 10, 2025 -
Braman BMW Miami responded
Providing a positive experience is our top priority, Jose, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.
Thank you,
Mauricio Alvarez
General Sales Manager
Braman BMW Miami
mauricioa@bramanmiami.com
Best service starting from the GM Mauricio Alvarez to
magical Service department and especially Marouf Dib.
magical Service department and especially Marouf Dib.
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by GVSUNTECH
Verified Customer
Verified Customer
Service Price Transparency
Oct 31, 2025 -
Braman BMW Miami responded
Thanks for sharing your thoughts about your experience with Braman BMW Miami. We appreciate your business and hope to see you again soon!
Nowhere Else but Braman BMW Miami
Thank you,
Luis Matos
Service Director
Very satisfied with the service being provided every time
Thanks for your prompt service
Thank you
Thanks for your prompt service
Thank you
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by UDM1
Verified Customer
Verified Customer
Service Price Transparency
Oct 17, 2025 -
Braman BMW Miami responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Braman BMW Miami.
Nowhere Else but Braman BMW Miami
Thank you,
Luis Matos
Service Director
Siempre nos han atendido excelente.
Tienen una servicio completo, muy profesionales en atención al público.
Tienen una servicio completo, muy profesionales en atención al público.
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by MARINUCCI DOUGLAS
Verified Customer
Verified Customer
Service Price Transparency
Oct 17, 2025 -
Braman BMW Miami responded
Thanks for sharing about your experience with Braman BMW Miami. We appreciate your business and hope to see you again soon!
Nowhere Else but Braman BMW Miami
Thank you,
Luis Matos
Service Director
Excellent my advice is really good!
And they have great costumer services ! Thank you for everything
And they have great costumer services ! Thank you for everything
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by CJ_PRADA
Verified Customer
Verified Customer
Service Price Transparency
Oct 06, 2025 -
Braman BMW Miami responded
Thanks for sharing your thoughts about your experience with Braman BMW Miami. We appreciate your business and hope to see you again soon!
Nowhere Else but Braman BMW Miami
Thank you,
Luis Matos
Service Director
Great Servis, Great peoples.
Mr. Carlos , Mr. Guilermo. Thanks alot . See you for next Cars . Sure will be soon
Mr. Carlos , Mr. Guilermo. Thanks alot . See you for next Cars . Sure will be soon
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by MIDSOFTGAMES
Verified Customer
Verified Customer
Sep 29, 2025 -
Braman BMW Miami responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Nowhere Else but Braman BMW Miami
Thank you,
Mauricio Alvarez
General Sales Manager
Braman BMW Miami
mauricioa@bramanmiami.com
I have had numerous leases from Braman over the years and
have had fairly good experiences with them.
have had fairly good experiences with them.
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by Suz
Verified Customer
Verified Customer
Other Employees Tagged:
Mary Perozo
Sep 18, 2025 -
Braman BMW Miami responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Braman BMW Miami.
Nowhere Else but Braman BMW Miami
Thank you,
Mauricio Alvarez
General Sales Manager
Braman BMW Miami
mauricioa@bramanmiami.com
The easiest and quickest purchase ever for a new car.
They made it very pleasant
They made it very pleasant
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by RIGAL555
Verified Customer
Verified Customer
Sep 15, 2025 -
Braman BMW Miami responded
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Nowhere Else but Braman BMW Miami
Thank you,
Mauricio Alvarez
General Sales Manager
Braman BMW Miami
mauricioa@bramanmiami.com