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Mauricio Alvarez
Mauricio Alvarez at Braman BMW Miami

Mauricio Alvarez | Page 3

General Sales Manager

Braman BMW Miami

2060 Biscayne Blvd
Miami, FL 33137

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4.5
92 Reviews
4.5

92 Reviews

Write a Review

92 Reviews of Mauricio Alvarez

December 29, 2025

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Employee Rating

Great customer service and car selection! The place is spacious and elegant . We would recommend this dealership More

by JGUEMES0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Velasco , Orlando Santana, Carlos Cordova

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Dec 29, 2025

Braman BMW Miami responded

Here at Braman BMW Miami, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Nowhere Else but Braman BMW Miami Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

December 26, 2025

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Employee Rating

I have to locations. This one is great..love customer service..the treats...coffe..I buy from the store also. Environment is super... location full of The most handsom More

by CALFORD06
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Javier Martinez, Jesus Pimienta, Amir Moayer, Salvador Lopez, Sergio Riviera, Carlos Hernandez , Neikeends Betancourt, Osvaldo Blanco, Fernando Garcia, Mr Ben. Sales office

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Dec 26, 2025

Braman BMW Miami responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

December 07, 2025

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Employee Rating

I have used them for 20 years, purchased or leased 5 cars from them. However, my latest lease was a complete scam. More

by PhilippedadeskyPhilippe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Salvador Lopez, Carlos Hernandez

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Dec 11, 2025

Braman BMW Miami responded

We're sorry to hear about your experience, Philippe, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

December 07, 2025

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Employee Rating

I love my service manager. Thanks for the great treatment. I always look forward to my oil changes More

by ELAINEDELVALLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Salvador Lopez, Carlos Hernandez , Malouf

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Dec 07, 2025

Braman BMW Miami responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Braman BMW Miami to be a positive one. Please don't hesitate to reach out if you need anything else. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

November 22, 2025

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Employee Rating

Excellent customer service and attention to the client in general. I think that there is always a clear intention to do a great work for the customer More

by Sandro Varo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Salvador Lopez, Carlos Hernandez

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Nov 22, 2025

Braman BMW Miami responded

Thanks for sharing your thoughts about your experience with Braman BMW Miami. We appreciate your business and hope to see you again soon! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

November 16, 2025

Dealership Rating
Employee Rating

The good thing about this is The, friendly, and Amazing Customer, Service they have. They are showing consistency, commitment, and compromise with the logical Client of Braman BMW. From the service depart More

by Omaralexis8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Javier Martinez, Amir Moayer , Maruf

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Nov 16, 2025

Braman BMW Miami responded

Thanks for sharing your thoughts about your experience with Braman BMW Miami. We appreciate your business and hope to see you again soon! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

November 15, 2025

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Employee Rating

Previously always had good and reasonable service. Currently, I am on day 13 of - scheduled service at 1200 miles, with the service not completed and the Service department not returning my requests More

by SEANQMD
Service Time
Service Communication
Recommend Dealer
No
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Nov 19, 2025

Braman BMW Miami responded

Sean, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly, or let us know the best way to contact you, and we will reach out. Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

November 07, 2025

Dealership Rating
Employee Rating

Went in for a recall and oil change (I have the 3 year oil change plan) they did not want to do my oil change since it was due until March 2028 obviously incorrect but they refused to fix my issue. Then k More

by JOSEALVA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Salvador Lopez, Carlos Hernandez

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Nov 10, 2025

Braman BMW Miami responded

Providing a positive experience is our top priority, Jose, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out. Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

October 31, 2025

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Employee Rating

Best service starting from the GM Mauricio Alvarez to magical Service department and especially Marouf Dib. More

by GVSUNTECH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amir Moayer, Salvador Lopez, Carlos Hernandez , Marouf Dib

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Oct 31, 2025

Braman BMW Miami responded

Thanks for sharing your thoughts about your experience with Braman BMW Miami. We appreciate your business and hope to see you again soon! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

October 17, 2025

Dealership Rating
Employee Rating

Very satisfied with the service being provided every time Thanks for your prompt service Thank you More

by UDM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Salvador Lopez , Sergio Rivera

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Oct 17, 2025

Braman BMW Miami responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Braman BMW Miami. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

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