74 Reviews
Write a Review74 Reviews of Mauricio Alvarez
January 21, 2026
Great customer service , manager of service extremely professional, they should improve the cleaning of the car or remove that option to do not look bad but the rest 10 of 10 . professional, they should improve the cleaning of the car or remove that option to do not look bad but the rest 10 of 10 . More
January 19, 2026
Great service they quoted me high for a window replacement and I wasn't a fan but the service department is always great replacement and I wasn't a fan but the service department is always great More
Other Employees Tagged: Salvador Lopez, Carlos Hernandez
December 29, 2025
Great customer service and car selection! The place is spacious and elegant . We would recommend this dealership The place is spacious and elegant . We would recommend this dealership More
Other Employees Tagged: Jorge Velasco , Orlando Santana, Carlos Cordova
December 26, 2025
I have to locations. This one is great..love customer service..the treats...coffe..I buy from the store also. Environment is super... location full of The most handsom This one is great..love customer service..the treats...coffe..I buy from the store also. Environment is super... location full of The most handsome men😄😄 More
Other Employees Tagged: Neikeends Betancourt, Osvaldo Blanco, Fernando Garcia, Javier Martinez, Jesus Pimienta, Amir Moayer, Salvador Lopez, Sergio Riviera, Carlos Hernandez , Mr Ben. Sales office
December 07, 2025
I have used them for 20 years, purchased or leased 5 cars from them. However, my latest lease was a complete scam. from them. However, my latest lease was a complete scam. More
Other Employees Tagged: Salvador Lopez, Carlos Hernandez
December 07, 2025
I love my service manager. Thanks for the great treatment. I always look forward to my oil changes Thanks for the great treatment. I always look forward to my oil changes More
Other Employees Tagged: Salvador Lopez, Carlos Hernandez , Malouf
November 22, 2025
Excellent customer service and attention to the client in general. I think that there is always a clear intention to do a great work for the customer general. I think that there is always a clear intention to do a great work for the customer More
Other Employees Tagged: Salvador Lopez, Carlos Hernandez
November 16, 2025
The good thing about this is The, friendly, and Amazing Customer, Service they have. They are showing consistency, commitment, and compromise with the logical Client of Braman BMW. From the service depart Customer, Service they have. They are showing consistency, commitment, and compromise with the logical Client of Braman BMW. From the service department, I have to mention Maruf. He is a outstanding employee, and a great customer service. Delegate. In over all everybody, it’s super friendly and professional. In the job. They’re doing. More
Other Employees Tagged: Javier Martinez, Amir Moayer , Maruf
November 15, 2025
Previously always had good and reasonable service. Currently, I am on day 13 of - scheduled service at 1200 miles, with the service not completed and the Service department not returning my requests Currently, I am on day 13 of - scheduled service at 1200 miles, with the service not completed and the Service department not returning my requests for an update or what’s going on with my car. More
November 07, 2025
Went in for a recall and oil change (I have the 3 year oil change plan) they did not want to do my oil change since it was due until March 2028 obviously incorrect but they refused to fix my issue. Then k oil change plan) they did not want to do my oil change since it was due until March 2028 obviously incorrect but they refused to fix my issue. Then kept my car for 5 days while the allegedly did the recall… they call me telling me my recall is done and it actually wasn’t. Went to ftl bmw and they did my oil change and recall all in the same day. Said it was a super simple fix only took about 2 hours More
Other Employees Tagged: Salvador Lopez, Carlos Hernandez
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