Max Moyer | Page 9

Max Moyer and Eric Lovo were exceedingly helpful through the process, starting with Max's ability to provide comprehensive information about the car and its options -- something which I found very difficult the process, starting with Max's ability to provide comprehensive information about the car and its options -- something which I found very difficult to obtain online or from typical salesmen. I shopped at several dealers (including yours, three years ago in leasing another BMW and currently in looking for a replacement) so I have a basis for comparison. Sadly, many car salesmen try to make a sale without knowing what they are selling. I did not want to buy a car and then regret my purchase. I had several questions about the 2021 model and Max patiently and very politely answered all of my questions. He did not try to sell me anything until I was fully informed and ready to buy. He then professionally negotiated the purchase price. I now feel as if I made the best choices of options, I am thoroughly satisfied with my purchase and I feel as if the price I paid was fair and as we had agreed. Eric largely took over after the order was placed, but only after Max assured me that I would be in good hands. He was right. In addition to being informative, Eric also was unfailingly polite. While there was some frustration for all of us due to the factory's production delays, Max and Eric kept me informed. Eric then made the paperwork as painless as possible and, as an extra courtesy, even delivered the car to my home. For the first time, I had a completely straightforward, informed car buying experience in which I end up delighted with my purchase in every way. Thank you both so much for delivering such an excellent car buying experience. More

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Dave Strassman and the BMW of Silver Spring team are awesome! ! I’ve been buying BMW’s from Dave for 15 years, he’s the best hands down! awesome! ! I’ve been buying BMW’s from Dave for 15 years, he’s the best hands down! More

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Mr Harold Shelby helped me out and i was on a car search for almost a year but refused to pick just anything. Harold recommended a car to me and as soon as i test drove it, i knew it was the perfect car for for almost a year but refused to pick just anything. Harold recommended a car to me and as soon as i test drove it, i knew it was the perfect car for me. I left out with keys to the car the same day! He worked within my budget and i didn't feel rushed whatsoever. So grateful i came across this dealership and a big thank you again to Harold!! More

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My husband and I commented as we left BMW of Silver Spring that that was the best car buying experience we’ve ever had, and it was wonderful working with Karen. She is such an upbeat person and wants Spring that that was the best car buying experience we’ve ever had, and it was wonderful working with Karen. She is such an upbeat person and wants to make sure you are getting the perfect car for you. Karen is not your stereotypical pushy salesperson. She is not only a true professional but also makes you feel like she is your best friend helping you. You can tell she really cares and wants to make sure you are happy with everything, including the price. She took the time to review everything and kept checking in on us while we were waiting for all the paperwork to be completed. We couldn’t not have been happier with Karen and her outstanding customer service which is hard to come by these days. Karen even put the temporary tag on the car for us. We must say the entire staff was helpful including Max, the sales manager and finance team. They were all top notch and made it fun to buy a car!! When all was said and done, we felt great about the deal we got (including on the trade in) and our new car. More

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I started working with Karen Herbert online and immediately knew she was great. In two short phone calls we had the price fully negotiated and all that was left was go for a test drive and value t immediately knew she was great. In two short phone calls we had the price fully negotiated and all that was left was go for a test drive and value the trade in. Karen has been in the business for a long time and was not only incredibly knowledgeable but also very personable and a true professional. She is all about customer service, is not pushy at all and was like dealing with a lifelong friend. Max Moyer, the Sales Manager, was also excellent. Iso Ebong, financing, rounded out a great overall experience. Karen, Max and Iso made the whole experience enjoyable and we drove away feeling great about our purchase and the deal we got. What more can you ask for! More

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PerfectJust like the best restaurants offer more than Perfect Just like the best restaurants offer more than great food, BMW of Silver Spring’s Eric Lovo and Max Moyer deliver an exceptional experience Perfect Just like the best restaurants offer more than great food, BMW of Silver Spring’s Eric Lovo and Max Moyer deliver an exceptional experience in addition to a great vehicle and a great deal. Constant contact while our BMW was being built, tracking its shipping progress and special care of its frozen/matte paint after dealership arrival. Details about our new vehicle features: how Integral Active Steering has been improved, deciphering cryptic ordering codes. Assuring seamless handling of Virginia paperwork and taxes. And then, arranging for outdoor delivery of our new car as well as pickup of our lease-end BMW at Detail Authority in Fairfax to address COVID concerns and minimize potential paint damage prior to XPEL and ceramic paint coating. Simply a perfect experience! Thank you! As a side note, those considering frozen/matte paint would be well served to order their vehicle from BMW of Silver Spring and use of XPEL and Opti Coat. The combination is great way to address concerns about sustaining the finish. More

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BMW of Silver Spring has been a great experience all in. My wife and I will definetely come back for our next car. Top notch! My wife and I will definetely come back for our next car. Top notch! More

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I had a great experience with advisor Jacob Raykhel and this dealership. Responsive, polite, quick, courteous and helped me get a great deal on an amazing car. Best car buying experience ever. this dealership. Responsive, polite, quick, courteous and helped me get a great deal on an amazing car. Best car buying experience ever. More

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David DaVila is the most honest and reliable BMW salesman within 10,000 miles. Don’t bother shopping elsewhere, save yourself the aggravation. His sales manager Max Moyer is awesome as well. If you get a veh within 10,000 miles. Don’t bother shopping elsewhere, save yourself the aggravation. His sales manager Max Moyer is awesome as well. If you get a vehicle with them, get Rachel Rhea as your service specialist and Iso Ebong as your finance specialist. BMW of Silver Spring MD for all your needs. More

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Outstanding experience, everyone was friendly, honest and not pushy. Amazing deal and top notch service!!! As a single woman I give it a thumbs up.. not pushy. Amazing deal and top notch service!!! As a single woman I give it a thumbs up.. More

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