Max Moyer | Page 8

My experience with Nate was superb! Nate is personable, knowledgeable, and showed genuine interest in my wants and needs for a new car. He was transparent and took the time to walk through possible options knowledgeable, and showed genuine interest in my wants and needs for a new car. He was transparent and took the time to walk through possible options to meet my needs. I highly recommend Nate's service and care for anyone looking for a salesperson who will honor and value their investment. More

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I offer this review as an independent professional who is keenly aware of the importance of customer service and "customer satisfaction". Lonnie Overby's service is worthy of commendation. Lonnie was tremend keenly aware of the importance of customer service and "customer satisfaction". Lonnie Overby's service is worthy of commendation. Lonnie was tremendously patient as I struggled to decide between (at least) two decidedly different vehicles. He confidently displayed his product knowledge, and lent ease to the process with his conversational and supportive demeanor. Special mention due Max Moyer, as well, for his commitment to making a potentially difficult deal work; No-nonsense...I was impressed. They earned this sale (and likely future business) by knowing when and where I needed them, and when and where I didn't. Well done. More

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My experience at BMW of silver spring was amazing. I worked with Roberto and he was amazing. he made sure i got an amazing deal and answered all my questions honestly no matter what time of day I asked worked with Roberto and he was amazing. he made sure i got an amazing deal and answered all my questions honestly no matter what time of day I asked them lol. When i first reached out about a certain car i was just looking however he turned me into a buyer he was not pushy about the sale and understood certain concerns i had about price and features. I would recommend him if you are looking for a honest car salesman for an amazing price. Thanks again! More

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Lonnie at BMW Silver Spring is the best! He was extremely knowledgeable, patient, and explains all available options. Lonnie makes you feel more like family than a customer. His welcoming, friendly demeanor knowledgeable, patient, and explains all available options. Lonnie makes you feel more like family than a customer. His welcoming, friendly demeanor is unmatched. When I was planning to trade in my previous vehicle for a new BMW, Lonnie was understanding when I needed one more day to sell it elsewhere to get my car's full value. The facility was also always clean, and the front desk staff are great too. I highly recommend BMW of Silver Spring. Make sure to ask for Lonnie Overby! More

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We just had a very pleasant buying experience with BMW of Silver Spring. Our salesman, Andre Arias, was fantastic. He was always prompt when responding to our emails and texts, and he treated us with the u Silver Spring. Our salesman, Andre Arias, was fantastic. He was always prompt when responding to our emails and texts, and he treated us with the utmost courtesy and professionalism. We also had the pleasure of meeting with Matt Moyer, the Sales Manager, who was available to answer our additional questions and to ensure our purchase went smoothly. Pedro Delgado, our finance manager, was friendly and he efficiently completed our paperwork in a timely manner Kuddos to all! More

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Ron and Max made buying a car a breeze, we will definitely be back to see them when our lease is up. They certainly made customers for life out of us. definitely be back to see them when our lease is up. They certainly made customers for life out of us. More

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I worked with Jacob Raykhel first via email and then in person - he did a great job helping me to find the exact car I was looking for at a fair price. He was very pleasant, knowledgeable and not pushy i person - he did a great job helping me to find the exact car I was looking for at a fair price. He was very pleasant, knowledgeable and not pushy in the least. Jacob is very down to earth and does not have any of the negative traits car salespeople sometimes have. He has followed up on the various questions I have had on the car and has made it clear he will be available for any future questions I have. I would highly recommend that you work with Jacob if you come to this dealership!! More

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Max Moyer and Eric Lovo were exceedingly helpful through the process, starting with Max's ability to provide comprehensive information about the car and its options -- something which I found very difficult the process, starting with Max's ability to provide comprehensive information about the car and its options -- something which I found very difficult to obtain online or from typical salesmen. I shopped at several dealers (including yours, three years ago in leasing another BMW and currently in looking for a replacement) so I have a basis for comparison. Sadly, many car salesmen try to make a sale without knowing what they are selling. I did not want to buy a car and then regret my purchase. I had several questions about the 2021 model and Max patiently and very politely answered all of my questions. He did not try to sell me anything until I was fully informed and ready to buy. He then professionally negotiated the purchase price. I now feel as if I made the best choices of options, I am thoroughly satisfied with my purchase and I feel as if the price I paid was fair and as we had agreed. Eric largely took over after the order was placed, but only after Max assured me that I would be in good hands. He was right. In addition to being informative, Eric also was unfailingly polite. While there was some frustration for all of us due to the factory's production delays, Max and Eric kept me informed. Eric then made the paperwork as painless as possible and, as an extra courtesy, even delivered the car to my home. For the first time, I had a completely straightforward, informed car buying experience in which I end up delighted with my purchase in every way. Thank you both so much for delivering such an excellent car buying experience. More

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Dave Strassman and the BMW of Silver Spring team are awesome! ! I’ve been buying BMW’s from Dave for 15 years, he’s the best hands down! awesome! ! I’ve been buying BMW’s from Dave for 15 years, he’s the best hands down! More

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Mr Harold Shelby helped me out and i was on a car search for almost a year but refused to pick just anything. Harold recommended a car to me and as soon as i test drove it, i knew it was the perfect car for for almost a year but refused to pick just anything. Harold recommended a car to me and as soon as i test drove it, i knew it was the perfect car for me. I left out with keys to the car the same day! He worked within my budget and i didn't feel rushed whatsoever. So grateful i came across this dealership and a big thank you again to Harold!! More

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