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Maxine .
Maxine . at Gullo Toyota of Conroe

Maxine . | Page 15

Service

Gullo Toyota of Conroe

500 I-45 S
Conroe, TX 77304

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4.6
234 Reviews
4.6

234 Reviews

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234 Reviews of Maxine .

March 20, 2026

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Employee Rating

Thanks for the excellent serevives at your center. It was a really nice experience for me. I was able to get the excellent experience at your Gullo Toyota Center. I appreciate for everything. More

by zartashashah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips, Andy Ritter, Paula Box , Cameron.

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Mar 20, 2026

Gullo Toyota of Conroe responded

It’s fantastic to know our service team delivered an excellent experience. We appreciate you bringing your Toyota here and are delighted everything went smoothly. If you need anything in the future, please reach out. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

March 20, 2026

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Excellently well. The service was on time and the service manager was knowledgeable.. it was a good experience for me More

by YINKATOSHO
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 20, 2026

Gullo Toyota of Conroe responded

Thank you for sharing your experience with Gullo Toyota of Conroe. We're glad our team provided timely and knowledgeable service. We appreciate your feedback.

March 15, 2026

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Employee Rating

Great dealership! Love my service guy, Kenny Johnson! He always takes good care of My car! Billie Rieske More

by BRIESKE1933
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenny Johnson

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Mar 15, 2026

Gullo Toyota of Conroe responded

It’s wonderful to hear from you! Maxine and our service team are delighted your Toyota Camry continues to receive such attentive care. We appreciate you sharing your five-star experience and look forward to serving you again. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

March 13, 2026

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Employee Rating

Friendly, warm, excellent service! Every visit is a great experience. Wish I could give 6 stars! More

by SGENSEAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips, Andy Ritter, Paula Box , Allen O’Bannon

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Mar 14, 2026

Gullo Toyota of Conroe responded

Thank you for your kind words. We appreciate your continued support of Gullo Toyota of Conroe. We're glad to hear each visit goes well.

March 12, 2026

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Employee Rating

I have my sienna serviced here and have been very happy with their service, & professional atmosphere. thank you More

by RB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips

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Mar 12, 2026

Gullo Toyota of Conroe responded

Thank you for bringing your Toyota Sienna in for service. It’s wonderful to hear our team’s professional atmosphere and attention to detail met your expectations. We look forward to caring for your vehicle again. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

March 12, 2026

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Employee Rating

Always get the first appointment at 0700. Truck is first in line and first in the shop. Still takes 2 hours every time to do a simple oil change and tire rotation. Will not be back. More

by MARLOW99
Service Time
Recommend Dealer
No

Other Employees Tagged: Shane Phillips

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Mar 15, 2026

Gullo Toyota of Conroe responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Shawn Mize shawn_mize@gullo.net General Manager Paula Box paula_box@gullo.net Andy Ritter andy ritter andy_ritter@gullo.netHello, It's always our goal to provide our customers with five-star service. We would appreciate a chance to speak with you about your experience with our Service Team regarding the time taken to complete the oil change and tire rotation on your truck. Please contact me at your convenience. I look forward to hearing from you! Best, Paula Box Customer Relations Manager 936-442-4318

March 07, 2026

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We waited 5 hours to tell that the brakes were fine. Then they charged 90 dollars. I am not happy at all .I don’t think I will be coming back More

by NETXYZ69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Shane Phillips

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March 07, 2026

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Employee Rating

Arrived on time for my appointment and was attended quickly, got updated via text on what needed to be changed on the vehicle with video/pictures. And once vehicle was completed got reminder via text a More

by katytoledo93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips, Andy Ritter

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Mar 07, 2026

Gullo Toyota of Conroe responded

Thank you for noting how quickly we got you in and how helpful the video updates and completion reminders were. It was our pleasure to service your Toyota Tacoma. We look forward to welcoming you back soon. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

March 07, 2026

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I was completely satisfied with the service I received. Your service advisor, Joel, was very courteous and knowledgeable. I would highly recommend Gullo Toyota. More

by Jerrmatt43@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joel

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Mar 07, 2026

Gullo Toyota of Conroe responded

It’s wonderful to hear you felt completely satisfied by the courteous and knowledgeable service you received on your Toyota. We appreciate your recommendation and the chance to assist you. We look forward to welcoming you back on your next visit. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

March 04, 2026

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Employee Rating

Great service, did not have to wait long for my vehicle to get serviced. No issues whatsoever. More

by KBENOIT1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips

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Mar 04, 2026

Gullo Toyota of Conroe responded

It’s excellent to hear your Toyota Tundra service was quick and hassle-free. Thank you for the five-star review. We look forward to assisting you again. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

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