Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Maxine .
Maxine . at Gullo Toyota of Conroe

Maxine . | Page 8

Service

Gullo Toyota of Conroe

500 I-45 S
Conroe, TX 77304

Contact Me
4.5
129 Reviews
4.5

129 Reviews

Write a Review

129 Reviews of Maxine .

January 17, 2026

Dealership Rating
Employee Rating

Great service and great people. I was taken care of really well. Highly recommend gullo. More

by sml1224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips

Report | Print
Jan 17, 2026

Gullo Toyota of Conroe responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gullo Toyota of Conroe to be a positive one. Please don't hesitate to reach out if you need anything else. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

January 15, 2026

Dealership Rating
Employee Rating

I use the dealership because of my Toyota Care Package that came with my car. But, 2 hours for an oil change is kinda ridiculous. More

by AMCCANTSRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen

Report | Print
Jan 16, 2026

Gullo Toyota of Conroe responded

Thank you for your review. We're sorry your visit didn't go as planned. If it's possible, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

January 13, 2026

Dealership Rating
Employee Rating

Excellent service as always, great reliable service. Great staff, clean facility. Been dealing with Kenny the service advisor for year now. He’s always been up front and honest with me about my Rav 4. I More

by KXKMCGEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips , Kenny

Report | Print
Jan 13, 2026

Gullo Toyota of Conroe responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

January 11, 2026

Dealership Rating
Employee Rating

I didn’t receive a fair offer on my trade in. It’s sad that the buyer looses on both ends. The trade in and then what your buying More

by HUSKY_KODA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Shane Phillips, Andy Ritter

Report | Print
Jan 14, 2026

Gullo Toyota of Conroe responded

Hello, I'm sorry that you were disappointed by your recent experience at our dealership. We want to provide every customer with excellent service. Please reach out to me so I can discuss this with you further. Thank you, Paula Box Customer Relations Manager 936-442-4318

January 10, 2026

Dealership Rating
Employee Rating

Service and workmanship have always been excellent. Noticed prices have risen, which is not comforting. Also have paid in the past with a credit card and had not added fees but this time I had $30 adm More

by STEVE77590
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips

Report | Print
Jan 11, 2026

Gullo Toyota of Conroe responded

Steve, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

January 10, 2026

Dealership Rating
Employee Rating

I've used Gullo for years. Buy and service my cars there. I am a loyal customer. More

by jsh61148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips

Report | Print
Jan 10, 2026

Gullo Toyota of Conroe responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gullo Toyota of Conroe to be a positive one. Please don't hesitate to reach out if you need anything else. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

January 06, 2026

Dealership Rating
Employee Rating

People are very friendly, they stand behind their work, the waiting period is usually within the time quoted. More

by JPTEXAS1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips

Report | Print
Jan 06, 2026

Gullo Toyota of Conroe responded

Thank you for choosing Gullo Toyota of Conroe. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

January 05, 2026

Dealership Rating
Employee Rating

This is my first time having my car serviced at Gullo. They were courteous and pleasant to work with. I will definitely return for service. More

by Heather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron

Report | Print
Jan 05, 2026

Gullo Toyota of Conroe responded

Thanks for sharing about your experience with Gullo Toyota of Conroe. We appreciate your business and hope to see you again soon! Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

January 05, 2026

Dealership Rating
Employee Rating

Always excellent customer service. Very thorough in their inspections and never try to upcharge me. More

by tabitha.bell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips

Report | Print
Jan 05, 2026

Gullo Toyota of Conroe responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

January 04, 2026

Dealership Rating
Employee Rating

Your car wash scratched my car other than that everything was good got me in and out More

by BEEJAYROBERSON96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Shane Phillips, Andy Ritter, Paula Box

Report | Print
Jan 05, 2026

Gullo Toyota of Conroe responded

Hello, It's always our goal to provide our customers with five-star service. We would appreciate a chance to speak with you about the condition of your vehicle after the car was done during your appointment with our Service Team. Please contact me at your convenience. I look forward to hearing from you! Best, Maxine Matamoros 936-442-4319

1
...
7
8
9
...
13

Dealership Inventory (255 Vehicles)

used 2025 Toyota Camry car, priced at $25,498
2025 Toyota Camry
used
Ice Cap exterior
CVT
Front-wheel Drive
$25,498
View Details
new 2026 Toyota 4Runner car, priced at $61,977
2026 Toyota 4Runner
new
Blue exterior
Automatic
Four-wheel Drive
$61,977
View Details
used 2024 BMW X7 car, priced at $79,498
2024 BMW X7
used
Manhattan Green Metallic exterior
Automatic
All-wheel Drive
$79,498
View Details
new 2026 Toyota Tundra car, priced at $49,004
2026 Toyota Tundra
new
Gray exterior
Unknown
Four-wheel Drive
$49,004
View Details
new 2026 Toyota Tacoma car, priced at $42,931
2026 Toyota Tacoma
new
Gray exterior
Automatic
Four-wheel Drive
$42,931
View Details
new 2026 Toyota RAV4 car, priced at $43,724
2026 Toyota RAV4
new
White exterior
Unknown
All-wheel Drive
$43,724
View Details
View All Inventory