Mazen Abdeh | Page 13

I had a bad experience at this dealership 2 years ago with the finance department but not the Salesperson Jose Bolivar so I decided to give them a second chance, worst decision ever. The Salesperson Kelv with the finance department but not the Salesperson Jose Bolivar so I decided to give them a second chance, worst decision ever. The Salesperson Kelvin was completely unexperienced, didn't know the information and told us the internet specials were no longer good and avoid going over that information. We had done our homework and requested to speak to his manager which corrected him and told him he should honor the pricing online. He then tries to provide us with a trade-in deal for a car we saw that we could potentially lease but every time he will go to the finance guys will come back with deals we weren't interested or requested. He even told us that we could go to another dealer, no customer service at all, he had no desire to do business with us and then at the end the Finance person Ryan Dinh didn't care about our business either. The worst customer service, this dealer post deals online only to attract people and they won't honor and when you are there they want to sell you deals that are higher in price. They don't know how to explain their fees and they are very dishonest. Never coming back to this place! Horrible sales staff and their finance team the worst. I went to Scott Robinson Honda after them and they were day and night and bought my new car there on the same day. They know how to honor your business and extremely professional staff not even compared to Norn Reeves horrible sales and finance staff. More

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Mazen navigated my family and me with the Honda vehicles to see which is the right fit for us. His assistance was greatly appreciated. I would refer him to people I know when purchasing a vehicle. to see which is the right fit for us. His assistance was greatly appreciated. I would refer him to people I know when purchasing a vehicle. More

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Christy made the whole sales experience of getting my Honda exciting and fun because she really cares about the satisfaction of her customers that go to the dealership. Honda exciting and fun because she really cares about the satisfaction of her customers that go to the dealership. More

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Excellent communicator, knowledgeable, advise with the interest of the client in picture. Great follow up and excellent service. Practical and fast delivery. Flexible in terms interest of the client in picture. Great follow up and excellent service. Practical and fast delivery. Flexible in terms More

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Chandika really made my experience at norms reeves of Cerritos go smooth. I highly recommend him to help you get your vehicle because he truly works for his clients. (: Cerritos go smooth. I highly recommend him to help you get your vehicle because he truly works for his clients. (: More

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Great personality good work very kinds.Know about Great personality good work very kinds. Know about documents and really good .I love it .!!!!!!!!!!!!!! Fantastic advice and great ideas brilliant an Great personality good work very kinds. Know about documents and really good .I love it .!!!!!!!!!!!!!! Fantastic advice and great ideas brilliant answers good work best More

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During COVID, I became hesitant as a student to come down and purchase a vehicle for safety. However, I was surprised at the satisfaction I felt at this dealership. Mazen kept his mask on and maintained his and purchase a vehicle for safety. However, I was surprised at the satisfaction I felt at this dealership. Mazen kept his mask on and maintained his distance while assisting. I recommend purchasing a vehicle at Honda in Cerritos if you want someone who is patient with you. Thanks, Magic Mazen. More

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Great sales and service team, professional. Finance rep: Matt pleasure to work with. Susanna Yim very helpful and eager to help. I would recommend to a friend or family Matt pleasure to work with. Susanna Yim very helpful and eager to help. I would recommend to a friend or family More

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With the coronavirus, I am glad I was able to feel comfortable with the purchase of a new vehicle. Mazen kept his mask on and made sure all my questions were answered before purchasing my new vehicle. comfortable with the purchase of a new vehicle. Mazen kept his mask on and made sure all my questions were answered before purchasing my new vehicle. I appreciate the friendliness and satisfaction I received in Norm Reeves Honda Cerritos by Magic Mazen. More

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Kash Varzandeh.Thank you very much for your help, you Kash Varzandeh. Thank you very much for your help, you were very friendly, excellent service, made our experience a smooth, fun and interesting. We Kash Varzandeh. Thank you very much for your help, you were very friendly, excellent service, made our experience a smooth, fun and interesting. We will definitely recommending Kash to our family and friends. Thank you again Kash. Janeth Arias More

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