Megan Barham | Page 11

We took out Tucson in for a recall. The loaner we requested took an extra 3 weeks and I still had to call back. The service part was fine. I don't understand why it was so hard to The loaner we requested took an extra 3 weeks and I still had to call back. The service part was fine. I don't understand why it was so hard to get us a loaner. More

by JLWQUAH Verified Customer Verified Customer

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Excellent service, nice staff! We love it that they also wash the car before giving it back to us. We love it that they also wash the car before giving it back to us. More

by PATFATCAT Verified Customer Verified Customer

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Whenever I see Kasey she always greets you with a smile! I worked at a luxury vehicle dealership for almost 2 decades after the military, so I u understand how important her job is. Kasey is a.good blend of I worked at a luxury vehicle dealership for almost 2 decades after the military, so I u understand how important her job is. Kasey is a.good blend of professionalism and down home charm!! More

by VICJR0301 Verified Customer Verified Customer

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They were very fast about getting the work done and making sure the problem was solved. making sure the problem was solved. More

by warelangley Verified Customer Verified Customer

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The service department seems to know little about my EV and cannot seem to keep the records straight regarding my service and recall activity. and cannot seem to keep the records straight regarding my service and recall activity. More

by joemamaok Verified Customer Verified Customer

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I have had the absolute worst experience with this dealership, which began on the sales side and has unfortunately persisted on the service side as well. There seems to be no pride in work, nor qualit dealership, which began on the sales side and has unfortunately persisted on the service side as well. There seems to be no pride in work, nor quality-control procedures of any kind at this dealership. Getting in touch with a live human being is next to impossible, and response times are ridiculous. I’ve tried reaching out to the GM, but he-as expected-pushed me off on someone else, having never followed up with me again to check on the outcome. Said outcome has been terrible with additional damage sustained to my vehicle while in their care (cracked front windshield) and shoddy workmanship putting my front passenger in danger with a seatbelt that was not properly reinstalled after their 2nd attempt to fix a faulty sunroof seal. I could go on with many other details of poor service and mistakes that have been made, but I’m not sure anyone will ever even read this review so I won’t waste my time here. More

by Thiemsy Verified Customer Verified Customer

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Very clean and nice area I could get work done while I waited. Everyone also very nice and helpful, waited. Everyone also very nice and helpful, More

by david.belcher Verified Customer Verified Customer

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Very good service and best service department and good mechanics peopland I will come back mechanics peopland I will come back More

by julio.dominguez14 Verified Customer Verified Customer

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A very friendly individual provided an excellent explanation of all the services done to my vehicle. explanation of all the services done to my vehicle. More

by jensmith1120 Verified Customer Verified Customer

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The service department does a good job and making sure you are informed and that you’re taken care of. you are informed and that you’re taken care of. More

by sgt_pgs Verified Customer Verified Customer

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