Megan Barham
Megan Barham at Tulsa Hyundai

Megan Barham | Page 18

Service Advisor

Tulsa Hyundai

9777 South Memorial Dr.
Tulsa, OK 74133

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4.1
243 Reviews
4.1

243 Reviews

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243 Reviews of Megan Barham

October 08, 2023

Dealership Rating
Employee Rating

Tulsa Hyundai gives very good service. Each time, I have taken my car in. The work is thorough. Never had any problems. More

by liz_dewitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Seitz , Faith Condrey, Hannah

Oct 09, 2023

Tulsa Hyundai responded

We appreciate your feedback, Liz! Providing reliable and thorough service is our top priority, and we're pleased to hear about your positive experiences. Let us know if we can be of further assistance.

October 06, 2023

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Employee Rating

I didn't have a good experience at all paid $99. 95 for a diagnostic thats not the problem, my keys, paperwork and car got lost, my car was there 2 weeks no one called to let me know anything I calle More

by TSMCKINNEY03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Frank Seitz, Steven Browder , Faith Condrey, Cooper Houchin, Skyler Matsler

Oct 10, 2023

Tulsa Hyundai responded

We apologize for your recent experience and any inconvenience it may have caused, TSMckinney03. To enhance the level of service provided to our valued guests, we have introduced new customer service representatives. We are excited about the upcoming completion of our new facility and hope you will have a more enjoyable experience during your next visit. Thank you for taking the time to share your feedback with us; it is greatly appreciated.

September 30, 2023

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Place is complete chaos. Takes forever to do anything. Hopefully it gets better when construction is completed. More

by lyndonc74131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 10, 2023

Tulsa Hyundai responded

Hi Lyndonc. We appreciate your review, and we share your sentiment regarding the construction process. We're eagerly anticipating the completion of our facility and can't wait for you to experience it along with us. Thank you for your patience and understanding.

September 30, 2023

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Employee Rating

Service took too long for a simple oil change and diagnostic test. We were charged for a diagnostic test without authorizing the charge. The price write up for the work needed was exorbitant and much More

by Thompsdp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 10, 2023

Tulsa Hyundai responded

We apologize for any inconvenience you may have experienced during your visit, Thompsdp. If you haven't already, please get in touch with our service manager. We would appreciate the opportunity to discuss your visit and address any concerns you may have had. Thank you for reaching out to us.

September 25, 2023

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Employee Rating

Our car was not covered by the formally promised replacement of motor. If the second one, the company put in failed. This was a great disappointment and leads to us never purchasing this brand again More

by denisedrounds
Service Communication
Recommend Dealer
No

Other Employees Tagged: Cooper Houchin

Sep 28, 2023

Tulsa Hyundai responded

We apologize that your motor replacement request couldn't be approved, Dennis. If you require assistance or have any further questions, please don't hesitate to contact our service team. We're here to help.

September 10, 2023

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Our Santa Fe 2. 0 had a knock sensor fault. Tulsa Hyundai replaced the engine under warranty in 3 weeks and everything has been working great. Glad we decided to go h More

by DAVID@TULSATANKLESS.COM
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Seitz

Sep 11, 2023

Tulsa Hyundai responded

Thank you for sharing your positive experience, David! We're pleased to hear that Tulsa Hyundai promptly addressed the knock sensor fault by replacing the engine under warranty, and that your Santa Fe 2.0 has been running smoothly. We appreciate your decision to choose us, and if you ever need any further assistance in the future, please feel free to reach out. We're here to help keep your vehicle in top condition!

September 03, 2023

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Employee Rating

Dishonest liars. First they told me it takes a couple of hours to do a diag test and check why engine overheats. I requested a shuttle home and didn't hear back, so I More

by FAKHARI_ABBAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 28, 2023

Tulsa Hyundai responded

We apologize for the inconvenience and miscommunication you experienced during your recent service visit. Your feedback is important to us, and we take your concerns seriously. To address these issues and provide you with a resolution, we kindly request that you reach out to our service manager. They will be able to access your most recent visit details and investigate the situation thoroughly. We're committed to improving our service and ensuring transparent and accurate communication with our customers. Your feedback helps us identify areas for improvement, and we appreciate your patience as we work to rectify these issues. Thank you for bringing this to our attention, and we look forward to addressing your concerns.

September 01, 2023

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Employee Rating

Prior to my arrival I was told it would take 2 hours I was out in less I appreciate the service. More

by ALICIADMILES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2023

Tulsa Hyundai responded

Alicia, we're pleased to hear that you received quick and efficient service, surpassing the initial time estimate. Your appreciation is valued, and we're glad your experience was a positive one. Thank you for trusting Tulsa Hyundai with your vehicle needs.

August 18, 2023

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Employee Rating

Service department is extremely poor. I was so happy when I first bought my GV80 that I bought my wife GV 70. The service is getting so bad I might trade my car in and get a Lexas if y’al More

by john@espo.us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 06, 2023

Tulsa Hyundai responded

John, we deeply regret to hear about your recent experience with our service department, and we appreciate your loyalty as a valued customer. Please accept our sincerest apologies for falling short of your expectations. We take your feedback seriously and are committed to addressing the issues you've encountered to improve our service quality. Your satisfaction is our top priority, and we hope to regain your trust in us. If you have any specific concerns or would like to discuss your experience further, please don't hesitate to contact us directly. We are here to assist and ensure your future visits meet the high standards you deserve.

August 16, 2023

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Employee Rating

Worst dealership, crooked thieves . Would never do business with. Took my down payment and sold me a lemon. Car lasted 18 days before the engine light came on. Car had over $8k in is More

by eterry0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: GARY RUTH, Daniel Albert, Frank Seitz , Faith Condrey, Nathaniel Hall, Cooper Houchin, Macario Jaimes, Maya Ybarra

Sep 06, 2023

Tulsa Hyundai responded

We genuinely regret to learn about your less-than-ideal encounter, eterry0. When acquiring a pre-owned vehicle, we advise considering an extended warranty to help mitigate potential expenses arising from routine wear and tear. Our goal is to ensure that all our customers have a positive experience, and we apologize for your inconvenience.

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