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Mel Burges
Mel Burges at Gordie Boucher Ford of Kenosha

Mel Burges | Page 2

Shuttle Driver

Gordie Boucher Ford of Kenosha

7820 120th Ave
Kenosha, WI 53142

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4.9
16 Reviews
4.9

16 Reviews

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16 Reviews of Mel Burges

July 25, 2025

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Employee Rating

Worked on Axle and shocks on Lincoln. Great manager and customer service. Great communication on daily basis during service time. More

by varun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Belal Barakat, Jessica Beesley, Sam Alcazar , Katie Eckman

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Jul 28, 2025

Gordie Boucher Ford of Kenosha responded

We are truly sorry to hear about your experience and deeply concerned about the seriousness of this situation. Your safety is our top priority, and what you described does not reflect the standards we hold ourselves to at Gordie Boucher Ford of Kenosha. We would appreciate the opportunity to speak with you directly to fully understand what happened and investigate this matter immediately. Please reach out to our Service Manager Belal Barakat @ 262-697-0700 so we can address your concerns and take the appropriate steps to make things right. Thank you for bringing this to our attention, we take it very seriously and want to ensure this is resolved properly. Sal Pappalardo General Manager

June 20, 2025

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Employee Rating

Jessica spends the time listening to my issues which in return gets the repairs completed during the first visit. More

by B J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Beesley, Barb Derose

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Jun 21, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic review! We’re thrilled to hear that your experience at Gordie Boucher Ford of Kenosha exceeded your expectations. Your recommendation to family and friends means a lot to us! We take great pride in offering top-notch service and making sure every customer leaves happy. Thanks again for choosing us, and we look forward to serving you or your loved ones in the future. Goodbye for now, and take care! Sal Pappalardo General Manager

May 29, 2025

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Employee Rating

I’m very satisfied with the work that was done on my Ford Bronco Sport. More

by WASH.GAYLA
Recommend Dealer
Yes

Other Employees Tagged: Jessica Beesley, Ben Miller

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May 29, 2025

Gordie Boucher Ford of Kenosha responded

Thank you so much for your positive feedback! We're thrilled to hear you're very satisfied with the work done on your Ford Bronco Sport. Our team takes great pride in delivering expert service and ensuring every customer leaves happy and confident in their vehicle. If there's anything else we can assist you with—whether it's maintenance, accessories, or upgrades—please don’t hesitate to reach out. We truly appreciate your business and look forward to seeing you again! Sal Pappalardo General Manager

May 16, 2025

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Employee Rating

Stellar employees, stellar service. Extremely pleasant and friendly and knowlegable. What else could i say...you can not improve ON EXCELLENCE More

by gnrslies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eljiah Goodwin, Jessica Beesley, Lauren Haak, Sam Alcazar, Barb Derose, Kevin Euler , Yvette Childs, Cory Knutsen

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May 16, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for choosing Gordie Boucher Ford of Kenosha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Belal Barakat Service Manager 262-697-0700

March 29, 2025

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Employee Rating

Bradford and the service team and the service manager went above and beyond for me both times than I was at the dealership and would highly recommend any other veterans to take their vehicles to your to More

by robertramsey1262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bradford Titone, Duane Henderson, Larry Trimmer

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Mar 30, 2025

Gordie Boucher Ford of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Belal Barakat Service Manager 262-697-0700

March 22, 2025

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Employee Rating

Great job. Keep up the good work had a great experience from the moment I pulled in the service area until I left. Thank you all More

by 06rider_steeper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Yager, Bradford Titone, Eljiah Goodwin, Karen Cooper, Jessica Beesley, Lauren Haak, Sam Alcazar, Barb Derose , Katie Eckman

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Mar 25, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford of Kenosha. Belal Barakat Service Manager 262-697-0700

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