I've worked in this industry my entire life and have a passion for customer service. I'm committed to ensuring our team provides our clients with the absolute best automotive experience.
Read moreDealership Experience
6 yrs, 11 mos
Industry Experience
28 yrs, 6 mos
91 Reviews
Write a Review91 Reviews of Melanie Lee
February 10, 2021
Very professional and friendly, listened to my wants and needs and went above and beyond! Trent made the entire car shopping experience simple and easy needs and went above and beyond! Trent made the entire car shopping experience simple and easy More
Other Employees Tagged: Trent Callens, Robert Laster III , David Ray
January 22, 2021
Our experience at Kia was first class as always. We have had 3 Kia’s before purchasing this new Kia Sportage. Working with Melanie Lee and her Team felt like working with family. Melanie has a wonderful up had 3 Kia’s before purchasing this new Kia Sportage. Working with Melanie Lee and her Team felt like working with family. Melanie has a wonderful up front Honest approach.Our entire process was less than 45 minutes. Melanie helped us pick out our Kia that fit all our needs, walked us through finance and we were off. When you visit Kia Auto Sport, you are dealing with a first class Team. More
Other Employees Tagged: Kevin Mosley, Robert Laster III , Diamond Harris
January 20, 2021
We dealt directly with the owner and received A1 Top service. We brought our car in for service.- we did not plan on buying a car. We had a great experience from the beginning until the end that we left service. We brought our car in for service.- we did not plan on buying a car. We had a great experience from the beginning until the end that we left with a new car. It was truly a very enjoyable trip to Kia. More
Other Employees Tagged: Kevin Mosley
December 04, 2020
Excellent service. Kept me informed on the problem and status of repairs. Very professional from bringing car in to dealership very satisfied with the results status of repairs. Very professional from bringing car in to dealership very satisfied with the results More
Other Employees Tagged: Yusef Johnson , Andrew "Drew" Klementovich
December 02, 2020
I don’t know Diamond Harris -Philip Futrell was my sales person absolutely amazing! The whole experience was great Phillip lead the way.everyone professional person absolutely amazing! The whole experience was great Phillip lead the way.everyone professional More
Other Employees Tagged: Robert Laster III , Phillip Futrell, David Ray, Brett Smith
November 23, 2020
Speaking on my 2021 Kia Sorento LX, 8 passenger purchase. Best experience of my life at a well known car dealership. Talk about world class service all around. Military friendly. The facility purchase. Best experience of my life at a well known car dealership. Talk about world class service all around. Military friendly. The facility is clean. No trash in between cars on the lot. Floors are clean. Staff is friendly and very informative and approachable. Even if they aren't the one helping you it feels like it is a family unit Kevin, is the guy you need in your corner. What a gem he is. It took me 1 month to figure out what I truly wanted. He listened to what I wanted. What I also needed. He delivered each time. There was no hidden anything I knew my APR I also new my payment I also knew when I needed to make my first payment. Kevin called me kept me updated about new shipments. He also wasn't over board with calling me. He took the time to show me how everything worked. I also did a trade in. Never did that before and it was a breeze. I am so happy I trusted Kevin with my forever car for our newly growing family. More
Other Employees Tagged: Robert Laster III , Kevin Moseley
November 09, 2020
We received excellent attention from the moment we arrived, while shopping for a good used car. We selected one that had a few discrepancies, and we were assured that they would be taken care of, and arrived, while shopping for a good used car. We selected one that had a few discrepancies, and we were assured that they would be taken care of, and they did. More
Other Employees Tagged: Jeffrey JJ Stinson
September 11, 2020
The entire team at Kia AutoSport Columbus went above and beyond to make this car buying experience a great one. Never did I feel pressured. They found the Telluride I wanted and made it happen. Customer ser beyond to make this car buying experience a great one. Never did I feel pressured. They found the Telluride I wanted and made it happen. Customer service was top notch. Overall a great experience. Our sales person Mallory was super helpful and very knowledgeable about the Telluride. He took all the time we needed to answer our questions and educate us on the functionality of the Car. I can’t say enough about the support we got from the Manager Melanie Lee. Each week she would take a call from me to provide me an update on the status of when my vehicle was ready to be picked up. She always took my call or returned my call immediately. Clarence the finance man made this part of the process easy going and to the point. Brandon handled my trade in value. He was very fair and acknowledged the value of our trade in and made us feel good about the deal. My overall satisfaction with the entire experience was A++. I am super excited to be a new member of the Kia AutoSport Columbus Family! More
Other Employees Tagged: Brandon Moore , Mallory Beard, Clarence Fedrick
September 10, 2020
I found everyone I encountered at the dealership to be friendly, helpful and very professional. Would highly recommend them to anyone interested in a new vehicle. friendly, helpful and very professional. Would highly recommend them to anyone interested in a new vehicle. More
Other Employees Tagged: Robert Laster III , Phillip Futrell, Diamond Harris, Jeffrey JJ Stinson
September 09, 2020
Great experience with our purchase!! Melanie Lee and Kevin Moseley did a great job with our purchase of our 2021 Kia Telluride. Kevin did a great job explaining all of the functions of the car. Daughte Kevin Moseley did a great job with our purchase of our 2021 Kia Telluride. Kevin did a great job explaining all of the functions of the car. Daughter was very Happy with the entire experience. More
Other Employees Tagged: Brenda Nappi, Kevin Mosley, Robert Laster III , Clarence Fedrick, Diamond Harris

