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Melanie Lee
Refer Me
86 Reviews
I've worked in this industry my entire life and have a passion for customer service. I'm committed to ensuring our team provides our clients with the absolute best automotive experience.
Read moreDealership Experience
4 yrs, 10 mos
Industry Experience
26 yrs, 5 mos
86 Reviews
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86 Reviews of Melanie Lee
April 16, 2020
Just bought a pre-owned Ram. This was the best car buying experience of my life! Melanie Lee was fantastic to work with. Given the current environment we are in, we were able to make the purchase 100% virtua experience of my life! Melanie Lee was fantastic to work with. Given the current environment we are in, we were able to make the purchase 100% virtually. Melanie gave us a live video tour of the truck and ensured we got a fair value for our trade and a deal we were both happy with. Then they delivered the truck 2 hours away to make the trade! Above and beyond customer service at Kia Autoport Columbus and by Melanie! Thanks for making the car buying process easy and pleasurable! More
by Scott
Helpful 
March 27, 2020
This dealership had great customer service. I refused to come here and the past because of poor service. The new management is noticeable in a positive way! come here and the past because of poor service. The new management is noticeable in a positive way! More
by temmis_bridgette
Other Employees Tagged: Robert Laster III , Jeffrey JJ Stinson
January 29, 2020
Respectful and Professional After having the worst trying-to-buy experience of my life at another Kia dealer in the Atlanta area, I decided to take a chance on these folks in Col After having the worst trying-to-buy experience of my life at another Kia dealer in the Atlanta area, I decided to take a chance on these folks in Columbus because they had been professional and not over-bearing on the preliminary e-mails, texts, and phone calls. (Also, people just tend to be more human when you get out of Atlanta.) I drove the 80 miles from my house to Columbus prepared for the worst, but got exactly what had been offered plus a little more. There was even a very well-behaved dog there to pet that belonged to the general manager-- a customer therapy dog, ha! I think that I will even enjoy the pretty ride through rural Georgia to get my new Telluride serviced, and that's saying a lot. More
by marcieseleb
Other Employees Tagged: Trent Callens , Clarence Fedrick, Matt Pavey, Terance Searcy
January 09, 2020
Great experience. Professional service by all involved. There is a clear atmosphere of teamwork and collaboration. Working from team member to team member was a seamless transition. There is a clear atmosphere of teamwork and collaboration. Working from team member to team member was a seamless transition. More
by Stanley1039
Other Employees Tagged: Robert Laster III , Jerome Brown, Donovan Morgan
December 26, 2019
Excellent staff and great deals. They made sure that I felt at home and taken care of. Would recommend using this dealership for your vehicles needs. felt at home and taken care of. Would recommend using this dealership for your vehicles needs. More
by rcwade91
Other Employees Tagged: Trent Callens, Gary Wade , Chase Fair, Clarence Fedrick
December 17, 2019
Melanie adds personality to the general manager job. She makes everyone feel important and she cares about any concerns the customer may have and handles it. My first contact with her help bringing me back makes everyone feel important and she cares about any concerns the customer may have and handles it. My first contact with her help bringing me back to Kia. More
by jeffbowden
December 17, 2019
I purchased a new 2008 Kia Sedona minivan from this dealer in 2008. All required service for my 137,000 mi is complete. The service & ownership exceeds my expectations. Highly Recommend. dealer in 2008. All required service for my 137,000 mi is complete. The service & ownership exceeds my expectations. Highly Recommend. More
by louierobinson
Other Employees Tagged: Kelly Facer, Chase Fair, Travis Vick
November 01, 2019
I recently attempted to purchase a new KIA on a whim. The team worked well together and showed me the best deal possible with my negative equity however, I was not able to make the deal because it did n The team worked well together and showed me the best deal possible with my negative equity however, I was not able to make the deal because it did not make sence for my family. They tried every option and explained it all extremely well. I appreciate their hard work. Thank you for your professionalism. More
by AW
Other Employees Tagged: Daniel Martin, Matt Pavey
October 25, 2019
Chase and Melanie (Very Great) customer service I would recommend any every new and first time car owners to this dealership they were great listeners not just a salesperson but an relationship buil I would recommend any every new and first time car owners to this dealership they were great listeners not just a salesperson but an relationship building employee More
by Luciano623
Other Employees Tagged: Chase Fair
October 23, 2019
Best Customer Service! My experience was very pleasant and enjoyable, from the service department and everyone involved, this company represents how customer service should My experience was very pleasant and enjoyable, from the service department and everyone involved, this company represents how customer service should be. Highly recommend to anyone looking to buy a Kia. More
by James L
Other Employees Tagged: Kelly Facer, Travis Vick
