Melany Del Toro | Page 16

Ben always has a positive attitude and provides stellar customer service. He helped me to identify the tow hitch for my 2022 M440ix that I enjoy so much! Also, the cover came off and he took the time reins customer service. He helped me to identify the tow hitch for my 2022 M440ix that I enjoy so much! Also, the cover came off and he took the time reinstall it properly because it seemed defective. I’m learning new features and capabilities that BMW has built into the design and I’m learning how to use the parking tools and all the performance that the sport plus trans enables! The dealership is great overall and I was also greeted my me salesman Troy who was also concerned about the towing hitch that was missing. More

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Thank ben for everything, he is really nice and friendly men, who can help any time also rach linci and ryn young men, who can help any time also rach linci and ryn young More

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Ben ammar. Ryan young . And tech Alex are number #1 . Bmw of fort Washington is the place to do honest business Ryan young . And tech Alex are number #1 . Bmw of fort Washington is the place to do honest business More

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I’m extremely pleased with the service at this location. Everyone was friendly and helpful. I was walked over to a very lovely young lady named Melany and she helped me book an appointment on the spot. She Everyone was friendly and helpful. I was walked over to a very lovely young lady named Melany and she helped me book an appointment on the spot. She was extremely helpful and knew a lot about cars. Very smart. Richard and Ben were accommodating and made sure I was happy during my visit. My vehicle was washed and cleaned after my visit and I am beyond happy with that. I will be sure to recommend this place to every BMW owner I know. More

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This dealership is incredible! Melany was very sweet and welcoming. Ben, Richard, and Ryan were very lovely and accommodating. Ferjol the technician came out, showed me, and explai Melany was very sweet and welcoming. Ben, Richard, and Ryan were very lovely and accommodating. Ferjol the technician came out, showed me, and explained what exactly what was happening to my vehicle prior of it being fixed. Such a sweet young man! Service here was so much better than any of the nearby BMW locations. Everyone here makes me feel welcomed and part of the family. The positive energy at this location is lovely. I would definitely recommend this dealership. 100/10!! More

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Ben Ammar provided GREAT customer service. I recommend this dealership to everyone for service or buying a car! I recommend this dealership to everyone for service or buying a car! More

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Very lovely dealership. Everyone is very helpful and sweet. Melany helped me set up an appointment on the spot and Ben was very accommodating. I will definitely be back! Everyone is very helpful and sweet. Melany helped me set up an appointment on the spot and Ben was very accommodating. I will definitely be back! More

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Upon my recent visit to Bmw of Ft Washington for inspection and my yearly winter tire application, it turned out my car didn’t pass. The service department was quick to send me a video with a detail inspection and my yearly winter tire application, it turned out my car didn’t pass. The service department was quick to send me a video with a detailed explanation and cost. . The necessary parts were ordered and my car repaired quickly and kept an open line of communication with updates of repair status and completion date. I’d like to give a quick shout out to service department. Rich Lanci always top notch. Ryan, Frank and Melany. A special thanks to Amie for taking care of the logistics and communication. She always goes the extra mile to help and is ever so kind . Also the awesome Bennie for being an all around knowledgeable helpful employee and the fabric of the company. Many thanks to all. Mo 🚙 More

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Ben ammar and the service team always well recommended. perfect job in good timing. Rich lanci . Ryan young perfect job in good timing. Rich lanci . Ryan young More

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I came with my grandmom to drop off her car for service. As we pulled into the service lane, all the valets, service managers Ryan & Rich were very welcoming and allowed us to take our time. With the help o As we pulled into the service lane, all the valets, service managers Ryan & Rich were very welcoming and allowed us to take our time. With the help of Melany, she got us a loaner and we were out quick, fast & in a hurry. When returning, Ben Amar welcomed us to gifts, and Frank (her service manager) took very good care of her. Amazing service overall! Would definitely recommend. More

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