
Dealership Experience
6 yrs, 1 mo
Industry Experience
7 yrs, 4 mos
74 Reviews
Write a Review74 Reviews of Melissa Coutu
September 04, 2025
Complete scam. Vehicle is listed for $16997 with a $500 internet discount. Salesperson calls me and confirms the vehicle is available and the price is accurate wi Vehicle is listed for $16997 with a $500 internet discount. Salesperson calls me and confirms the vehicle is available and the price is accurate with the additional $500 off. I schedule a test drive and drive over an hour. I ask for the salesperson, Melissa (she said to ask for her on the phone) and I was shuffled to another salesperson who I haven’t spoken with. No problem. I test drive the vehicle and notice the rotors are pitted and rusted and mention this. The salesperson goes and asks and comes back saying they are brand new. Having owned 18 vehicles and changed brakes upwards of 100 times I simply let it go. Clearly they aren’t being honest but whatever the price is assumed to be fine for the vehicle. Move forward with a purchase and the salesperson comes back with the deal sheet with a bottom line price of $20,840. Needless to say this is pure nonsense. Apparently their marketing team thinks it’s cute to lure people in with an inaccurate retail price and e-coupon so I can spend Labor Day driving 3 hours with family to be scammed. 0/10 do not recommend. More
Other Employees Tagged: Kyle Cunningham, Taylor Pires
August 27, 2025
The salesman Tony was very helpful and did every single thing possible to help us get into a vehicle? They will stay late and take time out of their life to help you. Would recommend them to anybody. That thing possible to help us get into a vehicle? They will stay late and take time out of their life to help you. Would recommend them to anybody. That would want to buy a new or use car. We bought 3 cars from there so far. And I'm about to buy another one. More
Other Employees Tagged: Tony Machado, Miguel Santos, Jeffery Jones, Sean Thornhill, Peter Boursiquot, Dustin Brown, Kyle Santos, Taylor Pires, Sosa Woghiren
August 03, 2025
Tienen buen servicios de mantenimiento y reparación de los carros que reciben en el taller con mucha amabilidad r Y esmero en rapidez y buen trato del personal del taller de mantenimiento de los vehículo los carros que reciben en el taller con mucha amabilidad r Y esmero en rapidez y buen trato del personal del taller de mantenimiento de los vehículos recibidos el mismo día de haberlos ingresado. Con mucha eficiencia en la reparaciones de los carros. More
Other Employees Tagged: Bill Brown, Aaron Dube, Dan Milheiro, Peter Crisostomi, Brandon Soares, Sosa Woghiren
April 19, 2025
Jeffery was great very engaging but service department and manager leave alot to be desired and manager leave alot to be desired More
Other Employees Tagged: Bill Brown, Miguel Santos, Jeffery Jones, Sean Thornhill, Dan Milheiro, Brandon Soares, Dustin Brown
March 22, 2025
The service was great everyone was professional and answered all my questions. They did everything I expected answered all my questions. They did everything I expected More
Other Employees Tagged: Bill Brown, Miguel Santos, Aaron Dube, Sean Thornhill, Dan Milheiro, Peter Crisostomi, Peter Boursiquot, Brandon Soares, Dustin Brown
March 05, 2025
Jason was very kind, helpful and informative throughout the car buying process. Finance was also great. thank you! the car buying process. Finance was also great. thank you! More
Other Employees Tagged: Jason Macedo
March 05, 2025
Had a great experience with Jason. Amazing customer service and I appreciated his sense of urgency throughout the process. I will definitely be back! Amazing customer service and I appreciated his sense of urgency throughout the process. I will definitely be back! More
Other Employees Tagged: Jason Macedo
March 03, 2025
Amazing dealership to work with. Very honest, open and respectful. Such a great experience altogether. Very honest, open and respectful. Such a great experience altogether. More
Other Employees Tagged: Bill Brown, Miguel Santos, Aaron Dube, Sean Thornhill, Dan Milheiro, Peter Crisostomi, Peter Boursiquot , Torrey Morgan, Jason Macedo
February 24, 2025
Great job, People where nice. They were fast. Coffee was good But there was no snacks . They were fast. Coffee was good But there was no snacks . More
Other Employees Tagged: Bill Brown, Miguel Santos, Aaron Dube, Sean Thornhill, Dan Milheiro, Peter Crisostomi , Kyle the salesman
November 11, 2024
Had my transmission replaced and left with a broken control arm and they said it was my brakes and didn’t want to fix it. Awful! control arm and they said it was my brakes and didn’t want to fix it. Awful! More
Other Employees Tagged: Bill Brown, Miguel Santos, Aaron Dube, Sean Thornhill, Dan Milheiro, Peter Crisostomi, Peter Boursiquot

