Melissa Gibson | Page 20
Service Advisor
BMW of West Chester
1275 Wilmington Pike
West Chester, PA 19382
403 Reviews
Write a Review403 Reviews of Melissa Gibson
May 01, 2025
She was informative and courteous Tele in the loop even though it took 10 days to get all the repair order complete. Her access was always timely, responsive and polite. She is a very good asset for your d though it took 10 days to get all the repair order complete. Her access was always timely, responsive and polite. She is a very good asset for your dealership. More
Other Employees Tagged: Bill Cosenza, Joseph Fritz, Joe Izzi, Caroline Combs, Heather Deritis, Amy Hinkle
April 30, 2025
Good customer service and inspection was outstanding because they found that I needed additional repairs thanks because they found that I needed additional repairs thanks More
Other Employees Tagged: Bill Cosenza, Frank Adinolfi, Joseph Fritz, Joe Izzi, Caroline Combs, Heather Deritis, Amy Hinkle
April 17, 2025
I received outstanding service during my last service visit. The dealership took care of everything as promptly as possible, which required ordering an important part. Once installed, that seemed to addr visit. The dealership took care of everything as promptly as possible, which required ordering an important part. Once installed, that seemed to address the issue. The dealership also allowed me use of a courtesy loaner while my car was there in the shop. More
April 08, 2025
Great people. The dealership is easy to get to from where I live and always fast service. The dealership is easy to get to from where I live and always fast service. More
Other Employees Tagged: Wilmer Rodriguez, Joseph Fritz, Chad Carey , Anthony Blubello
April 03, 2025
Service above and beyond. That says it all and there’s no more to say. That says it all and there’s no more to say. More
Other Employees Tagged: Bill Cosenza, Frank Adinolfi, Joseph Fritz, Joe Izzi, Caroline Combs, Heather Deritis, Amy Hinkle
April 03, 2025
Everyone is very nice at BMW but if Jiffy Lube can do an oil change in 15 minutes I feel that 2 hrs and 45 minutes is a little excessive for your service shop when I have a scheduled time slot. oil change in 15 minutes I feel that 2 hrs and 45 minutes is a little excessive for your service shop when I have a scheduled time slot. More
March 29, 2025
Always a pleasure dealing with Justice and Otto's team. Great car, good price, BMW!!!!! Great car, good price, BMW!!!!! More
Other Employees Tagged: Justice Mogano
March 24, 2025
Everyone was so hopefully and friendly . I will and have recommended friends and family .I had great service. I will and have recommended friends and family .I had great service. More
Other Employees Tagged: Kevin Mahoney, Wilmer Rodriguez, Scott Gately, Bill Cosenza, Frank Adinolfi, Joseph Fritz, Joe Izzi , Anthony Blubello
March 21, 2025
first interaction with Ms Melissa Gibson on March 13. Very helpful, patient listener, and promise fulfilling. As a long term customer, I appreciated her assistance. Very helpful, patient listener, and promise fulfilling. As a long term customer, I appreciated her assistance. More
Other Employees Tagged: Melissa Gibson

