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Melissa Hough
Refer Me
140 Reviews
Dealership Experience
8 yrs, 1 mo
Industry Experience
8 yrs, 1 mo
Languages Spoken
English
140 Reviews
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140 Reviews of Melissa Hough
September 14, 2021
The radio in my Toyota freezes. I was told by the service department that they would order me a new one through their warranty service. That was July 21st, I have since left 2 voicemails for Melissa (8-9-21 department that they would order me a new one through their warranty service. That was July 21st, I have since left 2 voicemails for Melissa (8-9-21 and 8-16-21) with no response. I also left a voicemail on 8-23-21 for Danny Meacomes (no reponse). So, I tried the GM (Winford Lee) on 8-25 and guess what, still no response. You have horrible customer service. I've left FOUR DIFFERENT MESSAGES for THREE DIFFERENT PEOPLE and still got nothing. Steer clear of these people. More
by VITODEE1
Verified CustomerOther Employees Tagged: Danny Meacomes
Helpful 
September 07, 2021
They did a wonderful job as always. The service was quick and informative. They treated me like they really wanted to keep me as a customer and informative. They treated me like they really wanted to keep me as a customer More
by snmay81
Other Employees Tagged: Angel Holland
August 31, 2021
Great customer service. Clean waiting area. No pushy sales tactic for additional service. Would recommend to others for service. Car was ready in timeframe promised. sales tactic for additional service. Would recommend to others for service. Car was ready in timeframe promised. More
by Carter1303
August 30, 2021
The radio in my Toyota freezes. I was told by the service department that they would order me a new one through their warranty service. That was July 21st, I have since left 2 voicemails for Melissa (8-9-21 department that they would order me a new one through their warranty service. That was July 21st, I have since left 2 voicemails for Melissa (8-9-21 and 8-16-21) with no response. I also left a voicemail on 8-23-21 for Danny Meacomes (no reponse). So, I tried the GM (Winford Lee) on 8-25 and guess what, still no response. You have horrible customer service. I've left FOUR DIFFERENT MESSAGES for FOUR DIFFERENT PEOPLE and still got nothing. Steer clear of these people. More
by VITODEE1
Other Employees Tagged: Winford Lee, Danny Meacomes
July 28, 2021
Some of the service reps are not knowledgeable regarding timing of service being offered to customers. They should make themselves aware of vehicle’s service history. timing of service being offered to customers. They should make themselves aware of vehicle’s service history. More
by MDWIGGIN
July 23, 2021
They were very friendly, professional and most of all very prompt. I’m a first time customer and will be back very soon for other work very prompt. I’m a first time customer and will be back very soon for other work More
by TBARNES3
Other Employees Tagged: Angel Holland , Danny Meacomes
July 23, 2021
They did an awesome job on placing the cover on the bed of my truck. The truck got a great new look. I love it of my truck. The truck got a great new look. I love it More
by Hank
Other Employees Tagged: Angel Holland
July 22, 2021
Melissa at the service desk was excellent. She was very professional, friendly and very helpful. My car was taken care of in a short amount of time and I would definitely recommend my friends to use Vester professional, friendly and very helpful. My car was taken care of in a short amount of time and I would definitely recommend my friends to use Vester Toyota. More
by DELOIS.SHUNTER
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