Dealership Experience
8 yrs, 2 mos
Industry Experience
8 yrs, 2 mos
Languages Spoken
English
140 Reviews
Write a Review140 Reviews of Melissa Hough
July 15, 2021
They left my glove box sitting in the floor board, didn't re-install after checking the cabin filter I assume. Called back to speak to the service manager about this, and other issues I've had the last seve re-install after checking the cabin filter I assume. Called back to speak to the service manager about this, and other issues I've had the last several visits, but he wasn't there. Left a message for him to call me, and haven't heard back yet, that was 4 days ago. More
June 18, 2021
I was in and out in a flash, had a great experience with everyone and a specialist on sight to go over the car with. Amazing. everyone and a specialist on sight to go over the car with. Amazing. More
Other Employees Tagged: Alton Vinson
June 16, 2021
I carried my Toyota Sienna for service. They were prompt, courteous and on time. My appointment was at 8:30 . I was out by 9:10. Oil change and tire rotation. prompt, courteous and on time. My appointment was at 8:30 . I was out by 9:10. Oil change and tire rotation. More
Other Employees Tagged: Angel Holland
June 11, 2021
Always courteous service advisor and time quoted was spot on. Reasonable cost. Any additional work is explained and the cost is quoted. Cost never exceeds quote. on. Reasonable cost. Any additional work is explained and the cost is quoted. Cost never exceeds quote. More
June 02, 2021
The process was very easy for checking in my vehicle, I had an appointment in the area and they had a very nice gentleman that runs their shuttle service, he took me to my destination I received a call whe had an appointment in the area and they had a very nice gentleman that runs their shuttle service, he took me to my destination I received a call when my vehicle was ready and it was easy check out More
May 05, 2021
The young lady that help me very friendly and professional. I actually came in day early and when she explain that to me, I ask if she could work in as I had a ride . She said she would and did. professional. I actually came in day early and when she explain that to me, I ask if she could work in as I had a ride . She said she would and did. Big thanks to her. Randy Barnes More
April 28, 2021
This dealership is very professional, knowledgeable and trustworthy. The mechanic is unbelievable in troubleshooting the engine light problem. The management of this Toyota Dealership should be proud of trustworthy. The mechanic is unbelievable in troubleshooting the engine light problem. The management of this Toyota Dealership should be proud of the team players representing them even when they are under staffed. More
Other Employees Tagged: Bonnie Richardson
April 19, 2021
I was blow away when I picked up my Jeep Wrangler & they told me my oil change was $58! I have always had it serviced here and it has never been that high before. The service guy said the had went up a lit told me my oil change was $58! I have always had it serviced here and it has never been that high before. The service guy said the had went up a little; a little was a under statement to just change the oil and oil filter. More
Other Employees Tagged: Amy Stone , Matt Edwards, Chris Hicks, Danny Meacomes
March 02, 2021
Service was great yesterday. The up front employees were more friendly than before. Keep up the good public relations with your customers. As what they say, because of our customers, we can make our busin more friendly than before. Keep up the good public relations with your customers. As what they say, because of our customers, we can make our business successful. More
March 02, 2021
Took care of all my service needs in a speedy manner. Quick reserving my appointment on line. The service department staff are kind, courteous and professional. The waiting room is awesome cozy and ma Quick reserving my appointment on line. The service department staff are kind, courteous and professional. The waiting room is awesome cozy and makes you enjoy your wait time. Well done Hubert Vester Toyota, More