Melissa Hough
Melissa Hough at Hubert Vester Toyota
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Melissa Hough | Page 8

Service Advisor

Hubert Vester Toyota

3712 Raleigh Rd Pkwy W
Wilson, NC 27896

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4.8
140 Reviews

Dealership Experience

8 yrs, 2 mos

Industry Experience

8 yrs, 2 mos

Languages Spoken

English English

4.8

140 Reviews

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140 Reviews of Melissa Hough

July 15, 2021

Dealership Rating
Employee Rating

They left my glove box sitting in the floor board, didn't re-install after checking the cabin filter I assume. Called back to speak to the service manager about this, and other issues I've had the last seve More

by phil750
Recommend Dealer
No
Jul 20, 2021

Hubert Vester Toyota responded

We're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future.

June 18, 2021

Dealership Rating
Employee Rating

I was in and out in a flash, had a great experience with everyone and a specialist on sight to go over the car with. Amazing. More

by battsalex
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alton Vinson

Jun 21, 2021

Hubert Vester Toyota responded

Hi battsalex, thank you for your high star rating. We're happy to see that your experience with us was excellent! Safe travels!

June 16, 2021

Dealership Rating
Employee Rating

I carried my Toyota Sienna for service. They were prompt, courteous and on time. My appointment was at 8:30 . I was out by 9:10. Oil change and tire rotation. More

by jimmybrantley54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Angel Holland

Jun 16, 2021

Hubert Vester Toyota responded

jimmybrantley54, we are happy to see that your experience with us deserved a 5-star rating! We value your business and look forward to working with you again.

June 11, 2021

Dealership Rating
Employee Rating

Always courteous service advisor and time quoted was spot on. Reasonable cost. Any additional work is explained and the cost is quoted. Cost never exceeds quote. More

by PHIL.TURNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 14, 2021

Hubert Vester Toyota responded

Thank you for taking the time to leave a review! We really appreciate your feedback, PHIL.TURNER! We will be sure to let the team know that you left satisfied. Have a nice day!

June 02, 2021

Dealership Rating
Employee Rating

The process was very easy for checking in my vehicle, I had an appointment in the area and they had a very nice gentleman that runs their shuttle service, he took me to my destination I received a call whe More

by gregrhodes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 02, 2021

Hubert Vester Toyota responded

gregrhodes, Your wonderful review is greatly appreciated. We are extremely grateful for our staff and the services they provide. Thank you for choosing Hubert Vester Toyota & we hope to see you again soon.

May 05, 2021

Dealership Rating
Employee Rating

The young lady that help me very friendly and professional. I actually came in day early and when she explain that to me, I ask if she could work in as I had a ride . She said she would and did. More

by RANDYABARNES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 06, 2021

Hubert Vester Toyota responded

Hi Randy, thank you for the 5 star review. We're glad Melissa was able to take care of your service appointment early for you and we look forward to working with you again sometime!

April 28, 2021

Dealership Rating
Employee Rating

This dealership is very professional, knowledgeable and trustworthy. The mechanic is unbelievable in troubleshooting the engine light problem. The management of this Toyota Dealership should be proud of More

by Murphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bonnie Richardson

Apr 29, 2021

Hubert Vester Toyota responded

Thank you for stopping by, Murphy! We are glad you enjoyed your time with us!

April 19, 2021

Dealership Rating
Employee Rating

I was blow away when I picked up my Jeep Wrangler & they told me my oil change was $58! I have always had it serviced here and it has never been that high before. The service guy said the had went up a lit More

by cvick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amy Stone , Matt Edwards, Chris Hicks, Danny Meacomes

Apr 22, 2021

Hubert Vester Toyota responded

Thank you for taking the time to send us your feedback. We're sorry for any inconvenience we may have caused you. Please reach out to us if you wish to discuss this further, as we would like to rectify the situation.

March 02, 2021

Dealership Rating
Employee Rating

Service was great yesterday. The up front employees were more friendly than before. Keep up the good public relations with your customers. As what they say, because of our customers, we can make our busin More

by BVILLAVIZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 02, 2021

Hubert Vester Toyota responded

Thank you for the great review, BVILLAVIZA. We appreciate your support and five star rating. Please come visit us again, for all of your car needs, whether is be service or sales.

March 02, 2021

Dealership Rating
Employee Rating

Took care of all my service needs in a speedy manner. Quick reserving my appointment on line. The service department staff are kind, courteous and professional. The waiting room is awesome cozy and ma More

by NC Gems49
Customer Service
Recommend Dealer
Yes
Mar 02, 2021

Hubert Vester Toyota responded

NC Gems49, thank you for the positive review and rating! We are happy to know that you had a good service experience with us.

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