Melissa LeBran
Melissa LeBran at Sutton Ford

Melissa LeBran | Page 15

Service Advisor

Sutton Ford

21315 Central Avenue
Matteson, IL 60443

Contact Me
4.6
966 Reviews

BA in Journalism from University of St Francis. Married for 19 years to my best friend James LeBran--senior master Ford/Lincoln technician , and have 5 children. Love vacationing and spending time with my family and friends. I enjoy golfing and bowling. Love my church family, volunteering for the veterans. I love what I do.

Dealership Experience

14 yrs, 8 mos

Industry Experience

29 yrs, 9 mos

Specialties & Trainings

multiple level 4 customer service award winner both ford and lincoln

service advisor panel, lincoln brand champion, lincoln service advisor

4.6

966 Reviews

Write a Review

966 Reviews of Melissa LeBran

March 20, 2023

Dealership Rating
Employee Rating

Honest friendly service. The team at Sutton has serviced our vehicles for years. And now with my new car I trust them to keep it going as well. More

by sueanderson15
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Cree Lyons

March 08, 2023

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Always nice service getting me in on time and most of the time discount price More

by seanfullilove14
Service Price Transparency
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Recommend Dealer
Yes

March 08, 2023

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Very helpful and professional. I look forward to continuing to do business with them in the future. Thanks More

by jasonedunkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Vasquez, Jillian Stanford , Eric Eric, Cree Lyons, Randy Mohrbach, Jason Scott and Jessica Harris

March 06, 2023

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Employee Rating

I ask them to repair the tailgate of my truck, I left the warranty letter so that they would preform the work. But stated that I was not interested in having it repaired. I’m going to another dealer to hav More

by D.BROOKS1943
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Vasquez , Eric Eric, Cree Lyons

March 06, 2023

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My service agreement was half of $1400 I get a call and my bill is ready $800 half of $1400 is $700 not $800. More

by jamalsn2001
Service Price Transparency
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Recommend Dealer
Yes

March 06, 2023

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Very friendly customer service staff (Jason ) always help and gets my car in and out the same day . More

by Rockey
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Vasquez, Jillian Stanford , Eric Eric, Cree Lyons, Randy Mohrbach, Jason

March 05, 2023

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I was satisfied with my service Melissa was very nice helpful, she communicated very well. More

by mitchellian57
Service Price Transparency
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Recommend Dealer
Yes

March 01, 2023

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Timely service and great staff. I had a good experience. Eveyone was very helpful and couro More

by rachelleciluffo22
Service Price Transparency
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Recommend Dealer
Yes

March 01, 2023

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Great customer service, fulfill, all my needs listen to what I have to say and resolve all my problems always take my car to Sutton Ford More

by wroberts777
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jillian Stanford

February 27, 2023

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Great, good,wonderful,stupendous, outstanding, glorious, wonderfully outstanding, outstandingly wonderful, fabulously wonderful, fabulously outstanding, nice More

by paul_lane
Service Price Transparency
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Recommend Dealer
Yes
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