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Melissa LeBran
966 Reviews
BA in Journalism from University of St Francis. Married for 19 years to my best friend James LeBran--senior master Ford/Lincoln technician , and have 5 children. Love vacationing and spending time with my family and friends. I enjoy golfing and bowling. Love my church family, volunteering for the veterans. I love what I do.
Read moreDealership Experience
15 yrs
Industry Experience
30 yrs, 1 mo
Specialties & Trainings
multiple level 4 customer service award winner both ford and lincoln
service advisor panel, lincoln brand champion, lincoln service advisor
966 Reviews
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966 Reviews of Melissa LeBran
January 11, 2023
Excellent service. However, the free car wash was unavailable. A sign was posted indicating the reason was due to inclement weather. The weather was sunny and 40°. :- However, the free car wash was unavailable. A sign was posted indicating the reason was due to inclement weather. The weather was sunny and 40°. :-) More
by rcrens2
Verified Customer
January 10, 2023
Staff was pleasant and made me feel welcome. Procedure took less time than I thought it would, & a free car wash was icing on the cake! Will be back for next maintenance. Procedure took less time than I thought it would, & a free car wash was icing on the cake! Will be back for next maintenance. More
by dhs601
Other Employees Tagged: Eric Eric, Cree Lyons
January 10, 2023
The work was done in a timely matter thanks Melissa, Jamie, Jennifer, and Jillian and Maddie the manager met Jamie, Jennifer, and Jillian and Maddie the manager met More
by agljt
Other Employees Tagged: Jamie Vasquez, Jillian Stanford
January 09, 2023
Sutton Ford is always dependable. The Staff is very professional and always helpful. I received Great Customer Service. The Staff is very professional and always helpful. I received Great Customer Service. More
by Mamie
Other Employees Tagged: Nate Sutton , LaToyta McDonald, Mike Semik, Jason was very helpful.
January 09, 2023
Sutton ford has employees that go above and beyond to keep you rolling safely. They treat you like family. I wouldn’t want to trust my vehicle with no other dealership but them . keep you rolling safely. They treat you like family. I wouldn’t want to trust my vehicle with no other dealership but them . More
by ctolliver80
Other Employees Tagged: Jamie Vasquez
January 09, 2023
Horrible experience with the service department. Had the rear brakes done in Marc and the rear caliper fell off because the caliper bolts we not torqued properly. Sutton Ford did not accept responsi Had the rear brakes done in Marc and the rear caliper fell off because the caliper bolts we not torqued properly. Sutton Ford did not accept responsibility I feel they should have fixed what they screwed up. More
by tonyub
January 06, 2023
Sutton Ford is an amazing dealership. The service department is an awesome place to take your vehicle for any work you need. They are knowledgeable dependable and very caring people. The service department is an awesome place to take your vehicle for any work you need. They are knowledgeable dependable and very caring people. More
by regennajordan
Other Employees Tagged: Jamie Vasquez, Jillian Stanford , Cree Lyons, Stacey McClain
January 06, 2023
Will try to meet your needs, very service oriented, pleasant atmosphere, good service on what needs to be done pleasant atmosphere, good service on what needs to be done More
by hamptonmark34
Other Employees Tagged: Jamie Vasquez, Jillian Stanford
January 05, 2023
The service on the problem I had for my vehicle was handled very professionally and timely as it could’ve been considering it was the Holiday weekend and having to wait on the part to be delivered. handled very professionally and timely as it could’ve been considering it was the Holiday weekend and having to wait on the part to be delivered. More
by 10447GUYTON
