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Melissa LeBran
966 Reviews
BA in Journalism from University of St Francis. Married for 19 years to my best friend James LeBran--senior master Ford/Lincoln technician , and have 5 children. Love vacationing and spending time with my family and friends. I enjoy golfing and bowling. Love my church family, volunteering for the veterans. I love what I do.
Read moreDealership Experience
15 yrs
Industry Experience
30 yrs, 1 mo
Specialties & Trainings
multiple level 4 customer service award winner both ford and lincoln
service advisor panel, lincoln brand champion, lincoln service advisor
966 Reviews
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966 Reviews of Melissa LeBran
August 01, 2022
Worst dealership I been to I didn’t even want to give them the one star they had my truck for over a month never updated me till we pulled the truck from the dealership and while we were waiting to get i them the one star they had my truck for over a month never updated me till we pulled the truck from the dealership and while we were waiting to get it back they left the windows down during a weekend with a huge rain storing soaking the entire interior never was compensated plus they charged me for a $1400 part that wasn’t needed and didn’t fix it Eric and Randy and Melissa are the worst service people I dealt with at Sutton Ford More
by Shop guy
Verified CustomerOther Employees Tagged: Jamie Vasquez, Jillian Stanford , Eric Eric, Randy Mohrbach
July 26, 2022
Wet good just couldn’t get my wheel locks off to rotate my tires . Other than that it was cool my tires . Other than that it was cool More
by Rockey
Other Employees Tagged: Jamie Vasquez, Jillian Stanford , Eric Eric, Cree Lyons, Randy Mohrbach
July 20, 2022
The dealership and its employees are awesome. Service is quick and well done. The lobby and reception area are always clean. Service is quick and well done. The lobby and reception area are always clean. More
by gregglunceford@comcast.net
Other Employees Tagged: Jamie Vasquez, Jillian Stanford , Eric Eric
July 19, 2022
Professional, courtesy, feedback on repairs, That was my service truck and I was very pleased with the prompt feedback on the condition of my truck and the repair that was done. service truck and I was very pleased with the prompt feedback on the condition of my truck and the repair that was done. More
by h.bishop
July 15, 2022
My service was awful, I made an appointment to have my a/c fixed I put my trust, time and money in your service team, analysis and recommendation over $1000 later, the issue has not been fixed and the exp a/c fixed I put my trust, time and money in your service team, analysis and recommendation over $1000 later, the issue has not been fixed and the explanation I got is that your service team ran into an unforeseen issue. I will NOT be returning to Sutton Ford for any of my service needs, from here moving forward. Not will I be recommending your service team or service work to others. More
by Koreyl30
July 11, 2022
The staff there are excellent it took care of my knees with my car hurt my car back to me as promised with my car hurt my car back to me as promised More
by agljt
Other Employees Tagged: Jamie Vasquez, Jillian Stanford , Jessica
July 11, 2022
They help me right away and got me a fast appointment to fit my schedule fit my schedule More
by torreshector176
Other Employees Tagged: Jamie Vasquez, Jillian Stanford , Eric Eric, Cree Lyons, Randy Mohrbach
July 11, 2022
Great customer service. Was able to walk-in, and get the work done that needed to be done. Was able to walk-in, and get the work done that needed to be done. More
by Dennishemphill
Other Employees Tagged: Jamie Vasquez , Eric Eric, Cree Lyons
