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Melissa LeBran
Melissa LeBran at Sutton Ford

Melissa LeBran | Page 29

Service Advisor

Sutton Ford

21315 Central Avenue
Matteson, IL 60443

Contact Me
4.6
966 Reviews

BA in Journalism from University of St Francis. Married for 19 years to my best friend James LeBran--senior master Ford/Lincoln technician , and have 5 children. Love vacationing and spending time with my family and friends. I enjoy golfing and bowling. Love my church family, volunteering for the veterans. I love what I do.

Dealership Experience

15 yrs

Industry Experience

30 yrs, 1 mo

Specialties & Trainings

multiple level 4 customer service award winner both ford and lincoln

service advisor panel, lincoln brand champion, lincoln service advisor

4.6

966 Reviews

Write a Review

966 Reviews of Melissa LeBran

July 06, 2022

Dealership Rating
Employee Rating

The Sutton Ford Service is quick and efficient. They run a diagnostic on your car, talk to the customer, then make needed repairs in a timely manner. More

by DR.MOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 30, 2022

Sutton Ford responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

July 02, 2022

Dealership Rating
Employee Rating

Julian is the best person at customer service she always take care of her customers and she always get the job done. More

by stevenrollins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jillian Stanford , Cree Lyons, LaToyta McDonald

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Sep 30, 2022

Sutton Ford responded

Hi Stevenrollins, thank you for your kind review; we are happy to pass along your comments to the team here at Sutton Ford Inc.! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 01, 2022

Dealership Rating
Employee Rating

Great customer service great mechanics will always take my car to Sutton Ford to have worked out and repairs More

by wroberts777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jillian Stanford

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Sep 30, 2022

Sutton Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 27, 2022

Dealership Rating
Employee Rating

I love sutton ford especially Erik in services. He is so fun and quick. i More

by mymid123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Eric

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June 27, 2022

Dealership Rating
Employee Rating

Great service would recommend to anyone thank you so much for keeping mine automobile running safely and smoothly Great service thank you More

by MERED3255
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Jamie Vasquez, Jillian Stanford , Eric Eric, Cree Lyons, Randy Mohrbach

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June 27, 2022

Dealership Rating
Employee Rating

Great dealership. Good and fast service.great customer service. I appreciate the work you do. Thanks More

by jpppointer60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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June 24, 2022

Dealership Rating
Employee Rating

Erick was great he kept me updated with the status of my vehicle good job. More

by telaelzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jamie Vasquez, Jillian Stanford , Eric Eric, Cree Lyons, Randy Mohrbach

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June 24, 2022

Dealership Rating
Employee Rating

Friendly yet professional employees, and great service. Thank you for such a pleasant service experience. More

by marilyng326
Recommend Dealer
Yes

Other Employees Tagged: Jamie Vasquez, Jillian Stanford , Eric Eric, Cree Lyons, Randy Mohrbach

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June 24, 2022

Dealership Rating
Employee Rating

I really like the staff and how they treat you. love being able to drop my car off and nothing else wrong with it after I took it in More

by lisajohnson762
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jamie Vasquez, Jillian Stanford , Eric Eric, Cree Lyons, Randy Mohrbach

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June 21, 2022

Dealership Rating
Employee Rating

Customer service was very good at explaining what was wrong and how they would fix it More

by hoskins366
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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