Melissa LeBran | Page 30

Great service as always with the Sutton Ford Team. Quick service and detailed attention to customers needs. Very pleased and happy with my care given on my Lincoln MKX! Plus I got a complimentary ca Quick service and detailed attention to customers needs. Very pleased and happy with my care given on my Lincoln MKX! Plus I got a complimentary car wash which was a surprise. Love Sutton Ford. More

by smprentiss Verified Customer Verified Customer

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Sutton ford has always treated me with kindness and just make you feel welcome no smoke screen straight to the point and knows what they are talking about I trust Sutton ford allot that’s why I keep coming make you feel welcome no smoke screen straight to the point and knows what they are talking about I trust Sutton ford allot that’s why I keep coming back in the future I will be buying another car with them. More

by Tony Verified Customer Verified Customer

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The Service Center at Sutton Ford is the best. I always receive great service on my vehicle, and everyone are always pleasant. The work is done right and the price is right. I always receive great service on my vehicle, and everyone are always pleasant. The work is done right and the price is right. More

by FrankR Verified Customer Verified Customer

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Sutton ford is an awesome place to do business. Would recommend for the great service and sales department. Would recommend for the great service and sales department. More

by m_martinez1238 Verified Customer Verified Customer

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Employees are courteous, friendly and helpful in resolving any issues. They go the extra mile. resolving any issues. They go the extra mile. More

by bcombs2 Verified Customer Verified Customer

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Great service and it was a Quick turnaround time. Melissa was great answered all my questions and concerns and gave the best customer service experience. Melissa was great answered all my questions and concerns and gave the best customer service experience. More

by Melody W. Verified Customer Verified Customer

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2 visits to complete repair So it took 1 month total when I made my appointment it was 2 weeks out Follow up appointment was another 2 weeks out Part took month to come in when I made my appointment it was 2 weeks out Follow up appointment was another 2 weeks out Part took month to come in More

by MARK.LABEDZ Verified Customer Verified Customer

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Delay on parts Delay on follow up appointment Delay checking out when completed Technician was good he made sure it was completed correctly by follow up with me checking out when completed Technician was good he made sure it was completed correctly by follow up with me More

by MARK.LABEDZ Verified Customer Verified Customer

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The service department has changed drastically to be below average when dealing with customers. I always have to jump through hoops and loops to get the work done. I scheduled to have work done on 2 car below average when dealing with customers. I always have to jump through hoops and loops to get the work done. I scheduled to have work done on 2 cars, I told the scheduler when I pick the car, I will come back the next day after to bring the next car, she told me that would be a problem. Melissa said I missed my appointment, so I need to reschedule when she was the Rep to get the 1st car fix. Which took 2 days. She didn't make it make sense to me. Her Manager took the car to get it fix. This is horrible being a Ford Employee at CAP, that our service Rep at dealership can't make it make sense. More

by edddieman2 Verified Customer Verified Customer

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I will keep Coming back to ford to get my Car fix I will tell all of my Family to get your Car fix at ford!!!! tell all of my Family to get your Car fix at ford!!!! More

by dondon53b Verified Customer Verified Customer

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