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Melissa LeBran
966 Reviews
BA in Journalism from University of St Francis. Married for 19 years to my best friend James LeBran--senior master Ford/Lincoln technician , and have 5 children. Love vacationing and spending time with my family and friends. I enjoy golfing and bowling. Love my church family, volunteering for the veterans. I love what I do.
Read moreDealership Experience
15 yrs
Industry Experience
30 yrs, 1 mo
Specialties & Trainings
multiple level 4 customer service award winner both ford and lincoln
service advisor panel, lincoln brand champion, lincoln service advisor
966 Reviews
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966 Reviews of Melissa LeBran
March 04, 2022
Great service and did an excellent job with my car and the wash was amazing! I went there to change a back like and it looks good as new as well as the windshield wipers! the wash was amazing! I went there to change a back like and it looks good as new as well as the windshield wipers! More
by Mgore
Verified CustomerOther Employees Tagged: Jamie Vasquez, Jillian Stanford , Eric Eric, Cree Lyons, Randy Mohrbach
March 03, 2022
Service was great especially Melissa my maintenance rep extremely professional and very courteous and keeping me informed with everything that was going on with my vehicle extremely professional and very courteous and keeping me informed with everything that was going on with my vehicle More
by lorenzo1308
March 02, 2022
Overall good service but had to pay service fee for issue covered by warranty. Had to pay extra day on rental because they canceled extra day while I was at work covered by warranty. Had to pay extra day on rental because they canceled extra day while I was at work More
by zbutkus
Other Employees Tagged: Eric Eric, Cree Lyons
February 26, 2022
Very good service. Checking and trying to duplicate and resolve problem. The ride home was a big help. Checking and trying to duplicate and resolve problem. The ride home was a big help. More
by GRIFFIN.SGSHOP
Other Employees Tagged: Jamie Vasquez , Eric Eric, Cree Lyons
February 24, 2022
My experience with Sutton Ford has always been phenomenal. I recently just had work done on my car just a few weeks ago, The service was wonderful. My advisor Melissa always go above and beyond Fr phenomenal. I recently just had work done on my car just a few weeks ago, The service was wonderful. My advisor Melissa always go above and beyond From Providing me with transportation, communicating and keeping me updated throughout the process. More
by Virginia
February 24, 2022
Melissa LeBran gives EXCELLENT customer service. She handles all our needs in a timely manner. You can't asked for anyone better than her is the AMAZING, love her!!!!!!!! She handles all our needs in a timely manner. You can't asked for anyone better than her is the AMAZING, love her!!!!!!!! More
by Monica
February 22, 2022
They always provide great service to me never had a problem really good team really good service problem really good team really good service More
by jopyt
Other Employees Tagged: Jamie Vasquez, Jillian Stanford , Marcus Anthony, Eric Eric
February 16, 2022
Knowledgeable professional excellent and genuine customer service. The dealership is clean and what they don't know they will find out!! service. The dealership is clean and what they don't know they will find out!! More
by shimorgan8
Other Employees Tagged: Jamie Vasquez, Jillian Stanford , Eric Eric, Cree Lyons, Randy Mohrbach, Jessica 20stars!!
